9801 Carnegie Avenue, Cleveland, OH 44106, United States of America
#15 of 71 hotels in Cleveland
Guests' ChoiceBased on 132 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.5
Staff
8.8
Value for money
7.5
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 28, 2024
Marilyn
United States of AmericaBathroom needs a refresh.
N/A
Stayed in March 2024
Reviewed: March 25, 2024
Charlene
United States of AmericaHard hard bed
Clean!!!!!! Mostly quiet head helicopters for hospital The skyway to Hosp and parking garage was excellent
Stayed in March 2024
Reviewed: March 11, 2024
Rhonda
United States of AmericaI have no complaints
It worked perfect for my needs. Would choose to stay there again.
Stayed in March 2024
Reviewed: November 22, 2023
Abdulrahman
Saudi ArabiaThe rooms and the staff
The experience was very nice
Stayed in November 2023
Reviewed: August 25, 2023
Hazel
United States of AmericaPrice was high. But Had to stay near hospital.
Stayed in August 2023
Reviewed: July 31, 2023
Theresa
United States of AmericaUncomfortable beds and no soda/water vending machines. Not even complimentary coffee in the morning.
Pretty
Stayed in July 2023
Reviewed: June 15, 2023
Laurie
United States of AmericaPoor road conditions getting to hotel. Pricey!!!!! Breakfast was even EXTRA after spending over $300.00 per night
Stayed in June 2023
Reviewed: May 4, 2023
Steven
United States of AmericaPrice
Convenient location for hospital
Stayed in April 2023
Reviewed: April 1, 2023
Anthony
United States of AmericaNo place to plug in to change your phone USB port
Location
Stayed in March 2023
Reviewed: February 7, 2023
Stephanie
United States of AmericaThe pillows were feathers -- comfy but bring a pillow cover if you tend toward allergies. The provided handsoap/shampoo/etc. were all notably scented. I would have appreciated a full mini-fridge instead of a half.
It was clean and very well staffed. The staff were very kind. They went above and beyond. For example, a housekeeper offered to change sheets after my partner had surgery so we would have clean sheets. We also changed when we were leaving several times, and they worked with us easily and cheerfully (staying in the same room). The bed was comfortable; room service was good; and it was quiet. They were food allergy aware. The location on the skyway was very convenient.
Stayed in February 2023
Reviewed: December 7, 2022
Patricia
United States of AmericaRoom and bathroom nice size. The only down side rm was not updated! Needed more iPhone plugs.
Stayed in December 2022
Reviewed: November 21, 2022
Carmen
United States of Americaomg- was impossible to keep room comfortable:( always cold- had thermostat at 80
staff incredibly helpful & pleasant. specifically Mark (front desk) & our room service individual (never got his name)
Stayed in November 2022
Reviewed: October 6, 2022
M
United States of Americarooms have design flaws: chain to raise/lower window blind is hidden behind 2 sets of drapes with a floor lamp in front, smoke detector with blinking red light directly over bed, feather pillows (not down) are incredibly uncomfortable. Dinner chef excellent, bfst/lunch chef not so much.
staff were superb, location was great, very clean well-appointed rooms
Stayed in October 2022
Reviewed: September 13, 2022
Rich
United States of AmericaLittle pricey and added extra cost to room service with out notice
Nice place, very accommodating, Lucia the waiter at breakfast was the best
Stayed in September 2022
Reviewed: September 5, 2022
Howard
United States of Americaroom service uneven, forgot wash cloths, sugar etc for coffee machine
clean good location
Stayed in September 2022
Reviewed: August 18, 2022
Laurie
United States of AmericaPrice was expensive. My spouse was a patient at Cleveland clinic
Stayed in July 2022
Reviewed: August 8, 2022
Jeffrey
United States of Americafound some hairs in the sink and bathtub and what looked like vomit on the wall near the toilet. other than that very clean
staff were amazing and respectful.
Stayed in August 2022
Reviewed: July 16, 2022
Mohammed
Qatarlevel of service isn’t 5 star
location
Stayed in July 2022
Reviewed: May 28, 2022
Dalila
United States of AmericaExcellent location, amenities, room service and staff was very helpful!
Stayed in March 2022
Reviewed: April 6, 2022
Luigi
United States of AmericaExpensive, but worth it.
Very clean and comfortable.
Stayed in April 2022
Reviewed: March 23, 2022
Frank
United States of AmericaThe lobby and ground floor public areas are stylish but very cold and unwelcoming. More like a convention center than hotel. Despite nation-wide and world-wide clientele no WSJ or NYT newspapers. Hate those foam mattress overlays which raise the level of the bed to ridiculous heights, and are difficult to get out of.
Reason to stay here is, of course, that it is connected to the buildings of the Cleveland Clinic. Rooms are large, well appointed, and clean. Club Level amenities are a real plus since most guests never leave the CC campus or the hotel. And, I gladly award an entire extra star for hotels with hooks in the bathroom. On request they will supply special furniture for those in need after surgery.
Stayed in March 2022
Reviewed: March 1, 2022
Patricia
United States of AmericaLoved everything
Convenience and great food
Stayed in January 2022
Reviewed: March 1, 2022
William
United States of America75.00 unknown charge.
Stayed in February 2022
Reviewed: February 26, 2022
Steve
United States of Americathe high cost
convenient to Cleveland clinic
Stayed in February 2022
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