It’s not a really “dislike” - room is fine if you are traveling solo, for work. Breakfast is frugal, and the space for is very small, but I never got it busy. The only thing that really turned me off was the lack of a fridge in the room.

The staff was great! Very modern, clean, and the location is great!

Stayed in January 2024

Chromecast and heater didn't work but not a deal breaker. GPS was a little hard to find but figured it out.

Fine for one night. Right in town. Good location. Friendly staff. Easy parking.

Stayed in October 2023

The layout of the room. Odd that the bathroom did not really have a door - it’s right next to the door to the room. Really strange.

Location. And breakfast was great. Loved the smoothies!

Stayed in October 2023

there was hardly any space in the room for the two of us. Definitely recommended for a single traveller.

The location was pretty nice

Stayed in July 2023

Not the hotels fault but there was a noisy bar next door just below our room (315). If staying there ask for a room at the other end of the building

Great location, clean and comfortable. Although the room was smallish, it was not a problem for a number of nights

Stayed in September 2023

Everything else is ok.

The most disappointing part of my stay at the hotel is the breakfast. The staff explained that the food available for Monday and Tuesday is usually very low because the supply arrives on Wednesday. By Monday, the supply would normally be insufficient for all the guests. I hope the management can help the person in charge to order sufficient quantity for the guests especially for those staying on Monday and Tuesday.

Stayed in August 2023

The breakfast offering is very limited in a small nook that would only handle about 6-8 guests. We managed OK although the offering could be improved by having more healthy cereals (eg bran flakes). The hot breakfast offering on weekdays was little more than a few hash browns. However, there are plenty of good cafe options within a couple of minutes walk.

The location is excellent with parking, restaurants, the Stanford Shopping Center, etc all close by. Parking just along High St is free at night and for 2 hours during the day (8am-5pm). It can be hard to find a park during busy early evening dining periods, but we managed OK. The rooms are very small but clean and comfortable. The air conditioning system is quiet!!!

Stayed in May 2023

The air conditioning as it was set on heat with no way to switch to cool. It was 90 degrees the day I stayed so this was an exception.

Great location and superb value. Everything was wonderful. It was a very short Uber from Stanford hospital. I couldn’t recommend it more highly.

Stayed in May 2023

The room was tiny and there was no window in the room. I was actually a window but it was locked and blurred, like at a public bathroom. There’s no gym at the hotel.

Location is great, close to the Palo Alto station, bars and restaurant and Stanford university. The staff was friendly. Breakfast is nice.

Stayed in May 2023

I stayed for 3 nights and my room wasn't cleaned once. On the second day, I left the sign to have the room cleaned, but when I arrived, late afternoon, I found the room exactly as I had left it in the morning.

The location was great - walking distance to Stanford Campus, which was the purpose of the trip. The staff is very amicable. Breakfast is simple, but within expectation. Having a coffee machine and water available all day long was a nice plus. The room is as small as review say, but there was a small rack hang clothes.

Stayed in April 2023

parking

location

Stayed in February 2023

When we checked in, we were told check out time was noon, but on the day we were leaving they said it was actually 11am. Room was smaller than usual and heat didn't work well.

Small, boutique hotel close to the transit center, downtown, and Stanford University. It was nicely quiet, old school feel with some technological upgrades.

Stayed in November 2022

limited daylight. my colleague had no openable window in his room.

location

Stayed in November 2022

The closing of the doors was so loud it woke me up each time someone opened or closed their door. The view from the window was of a concrete wall, apparently the case in most rooms. Felt like being in a large windowless walk-in closet.

Staff, location, and cleanliness were exceptional. Nespresso coffee machine was a bonus.

Stayed in October 2022

Floor was dirty & sticky in our room. Wished we had a microwave or/and mini fridge. Breakfast had few choices and on 2 days a toaster was out, but nothing to toast. I wished security was better with card access at front door. Anyone could walk in and cruise the floors.

Location was perfect. Staff were very friendly and helpful, especially Jonathan. Room size and amenities were fine except for those things mentioned in response to what we didn't like.

Stayed in October 2022

The rooms are quite small and the noise isolation is poor (fortunately all my neighbors were very quiet). Not cheap either.

The location is great, right in downtown PA and an easy walk to the Stanford campus. Good wifi. The breakfast isn't fancy but there's enough protein in the form of eggs and yogurt to get the job done. Right next to Coupa Cafe as well.

Stayed in August 2022

The wine reception they promised was not there.

Check in was simple and room was just fine.

Stayed in June 2022

Excellent location--small humble rooms for smaller more humble prices than in most of this expensive area!--check in staff very kind and attentive to my request for a higher floor, staff was always cheerful and helpful

Stayed in May 2022

When we arrived there was no one at the front desk and it provided a number to call to have someone come. The desk person was not knowledgeable about the parking situation.

Stayed in December 2021

didn't receive room cleaning service one day

Stayed in January 2022

Small size of room, awkward layout of room, lack of clothes hanging space, artwork, frosted windows, and size of the chair. The was too large for space - unable to swivel to sit down.

Clean, modern, and great location.

Stayed in November 2021

currently undergoing total room remodeling floor by floor so very noisy starting at 8 AM. Not sure why it needs remodeling because I was in one of the existing all the rooms and it was nice and in perfect condition, except two things. If you are claustrophobic this hotel is not for you. There are no rooms with windows that face out. It’s great that the windows open for fresh air but there is only 2 feet distance to the brick wall of the adjoining building. The other uncomfortable thing was that there is a strange feeling of dampness in the room that gave it a chill even with the heater on

Wonderful friendly courteous and helpful staff. Great location, clean room. simple basic OK breakfast included with Costco muffins, yogurt, coffee machine at Cetera.

Stayed in November 2021

room was exceptionally small

Stayed in October 2021

We had to move rooms since a fire alarm kept beeping due to low batteries.

The location was outstanding, and the service was very attentive.

Stayed in September 2021