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  5. Reviews of Comfort Inn San Diego Old Town

Reviews of Comfort Inn San Diego Old Town This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2380 Moore Street, Old Town, San Diego, 92110, United States of America

#33 of 36 B&Bs and inns in San Diego

Guests' Choice

Review Score

Based on 385 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    7.9

  • Facilities

    7.0

  • Staff

    8.0

  • Value for money

    6.9

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 3, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds, Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Weather was bad

    Good service

    Stayed in April 2024

  • Reviewed: March 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite, 1 King Bed with Sofa Bed, Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    We had a suite.. smaller than I would have liked for being a suite but they can't help the building size now. The curtain was torn and so was the comforter on the bed on both items right in the middle needed some upgrading done on the decor would definitely have helped very outdated. A staff was overall great but when I did ask for a couple of things it was hours before I got them and I had to reask. Overall not a bad place just needs a definite uplift little dreary

    It was great wish there had been a Jacuzzi I thought there was was looking forward to it. Staff was really nice! The breakfast was great!

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    Named well. Highly functional and very ‘Comfortable’.
    • Leisure trip
    • Solo traveler
    • Standard Room, 1 King Bed, Accessible Tub, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A little freeway noise, but not troublesome.

    Nothing pretentious, but up to date, very clean, highly functional, great location for travelers. Al, night clerk notably helpful and informative. Newly remodeled older property with large rooms, well appointed.

    Stayed in February 2024

  • Reviewed: December 23, 2023

    8.0
    Good
    • Leisure trip
    • Group
    • Suite, 1 King Bed with Sofa Bed, Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I think the beds could be comfier, but overall still slept well.

    This place was better than I expected. Everything was clean and they had great breakfast!

    Stayed in December 2023

  • Reviewed: December 12, 2023

    7.0
    Great location and friendly staff
    • Business trip
    • Group
    • Standard Room, 2 Queen Beds, Non Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Carpet was a bit dusty, could update hotel

    Location was best, shower was powerful and bed was comfy

    Stayed in December 2023

  • Reviewed: November 23, 2023

    8.0
    Very Good
    • Couple
    • Standard Room, 2 Queen Beds, Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No front or hall light as you open the door to find your way in the room. Also the bathroom sink was plugged.

    The beds were comfortable and staff was courteous.

    Stayed in November 2023

  • Reviewed: October 16, 2023

    7.0
    stay was pleasant. no true complaints except see above
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds, Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    so close to freeway. there was too much noise. hotel needs new windows to keep noise out. stay was pleasant. no true complaints except for noise level from freeway and the morning breakfast options. boiled eggs were turning yellow on outside from being too old. same eggs in fridge for 3 days no new ones were put in. the toaster is too old or they need more than one. too many people waiting for bread/bagels to warm up. need more toasters. also need more diary free options or at least for milk- almond or soy . little adjustments can make a huge difference to guest experience.

    only 8 min walk into old town restaurants

    Stayed in October 2023

  • Reviewed: October 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds, Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The restroom door so close to the room door. Beds could have been more comfortable also the pillows could have been better. But overall it was a great spot to stay.

    The location

    Stayed in September 2023

  • Reviewed: September 12, 2023

    8.0
    The Comfort Inn was nice and served my needs and purpose for being there.
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Non Smoking
    • Stayed 3 nights

    I really didn't have any issues with the Comfort Inn.

    The room was clean and cozy. The breakfast was great. I liked that it was within walking distance to main Old Town.

    Stayed in September 2023

  • Reviewed: September 7, 2023

    7.0
    We would certainly return for a similar price!
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Non Smoking
    • Stayed 1 night

    The room is small and a little dark, but, we weren't in our room that long. Perfectly ok.

    Location was great! Rooms were clean & we had most everything we needed. For a 1-night stay, it was more than ok! We couldn't get the TV to work, but, when we asked for help, it was very quick! The staff is very friendly & accomodating.

    Stayed in September 2023

  • Reviewed: September 2, 2023

    8.0
    Very nice
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Can hear everything from hallway

    Clean, close to old town

    Stayed in September 2023

  • Reviewed: August 31, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Accessible Tub, Non Smoking
    • Stayed 3 nights

    Housekeeping not available

    Stayed in August 2023

  • Reviewed: August 28, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Room, 1 King Bed, Accessible Roll-In Shower, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It sat right off the highway, and the area was a little uneasy for walking in the evening. The hotel is a touch run down, but overall it wasn't terribly bad. I felt it was a bit pricey for a Monday evening in a hotel that needs work.

    They did try to accommodate my early arrival. I was charged an hourly fee for every hour before check in, but it was better than waiting 5 hours for check in with nowhere to go. It's also only about 10 minutes from the San Diego Airport.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    7.0
    Nice location and clean but would request not to stay facing freeway in the future.
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Non Smoking
    • Stayed 1 night

    I didn't like the location of the room as it looks out onto the I-5 fwy. The a/c did mostly drown out the sound so I did mostly get used to it. I'd asked front desk about changing rooms but they said they were full and did apologize.

    Accommodations are fine and it's clean and it's close to Old Town. Breakfast was nice though very crowded but staffperson/s did a good job of keeping it supplied.

    Stayed in August 2023

  • Reviewed: August 12, 2023

    6.0
    It wasn't bad but for the price it could of been better.
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Accessible Roll-In Shower, Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like that the parking was a bit tight and that our room was next to the busy road.

    The hotel was close to our main destination that we planned for. It was also close to Old Town San Diego which made it easy to go and get some food.

    Stayed in August 2023

  • Reviewed: July 18, 2023

    7.0
    Not bad overall.
    • Leisure trip
    • Family with young children
    • Standard Room, 1 King Bed, Accessible Tub, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Sheets, floor, corners, baseboards could have been cleaner.

    Good variety. Tasted great.

    Stayed in July 2023

  • Reviewed: July 15, 2023

    6.0
    An OK choice
    • Leisure trip
    • Couple
    • Deluxe Room, 1 King Bed with Sofa Bed, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had to pay $16 for parking, after paying more than $350 for the room which I did feel was worth that much. I believe if you pay that much for the room you shouldn't have to pay for parking on top of that. Also they close down their breakfast at 930, which makes no sense. Some people do eat breakfast later in the day. We were rushed out by the staff because it was 930. Was a huge disappointment.

    Room was clean and bed was comfy. Facilities were clean as well. Somewhat easy to walk to restaurants near the location.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    7.0
    Given I didn't spend much time at the hotel it was just fine
    • Leisure trip
    • Solo traveler
    • Standard Room, 1 King Bed, Non Smoking
    • Stayed 3 nights

    There are some simple things that could be done to make the rooms more comfortable. My room in particular was very noisy - not sure if others were same - but even putting weather stripping around the door would have cut noise (and light) significantly. Bathroom needed a reno for sure but that's costly, but in the meantime a new shower curtain and some paint would go a long way. I think the air conditioner needs servicing - I like my room cool, and it's always cool in my home. But the air conditioner couldn't find 68 degree. 69 wasn't cool enough but 68 literally froze my nose during the night... it wasn't 68! Came home with an air conditioner cold :(

    Staff were great - Ali in particular (thank you). The bed was very comfortable! Having breakfast by the pool. Walkability to Old Town - close and felt safe in daylight hours

    Stayed in June 2023

  • Reviewed: June 16, 2023

    8.0
    • Leisure trip
    • Group
    • Standard Room, 2 Queen Beds, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: June 11, 2023

    7.0
    Overall nice place
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds, Non Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Room was musty Needs a bigger room for breakfast

    Very friendly staff.

    Stayed in June 2023

  • Reviewed: June 11, 2023

    6.0
    Adequate but would not stay again.
    • Leisure trip
    • Solo traveler
    • Standard Room, 1 King Bed, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was a dispute over a damage deposit that was supposed to be returned on check out but was not resolved until some months later and required the intervention of my bank. I believe if I had not pursued it I would never have received the money back.

    Breakfast was average. Location was ok for my purposes.

    Stayed in April 2023

  • Reviewed: June 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Accessible Tub, Non Smoking
    • Stayed 1 night

    We checked in late, the staff was very friendly. The room was adequate, property was quiet and the breakfast was good. This was our third hotel during out stay in San Diego. The others had more amenities, however, for the price and location to the airport, it was hard to beat. Btw, the bed was super comfy.

    Stayed in May 2023

  • Reviewed: May 30, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Standard Room, 2 Queen Beds, Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice, but close to needing renovations. Bathroom, carpets showing wear and tear. Worn outlets, lighting.

    Clean, decent price for the area. Good location

    Stayed in May 2023

  • Reviewed: May 30, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The Parking space is too small

    Stayed in May 2023

Showing 1 - 25

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