1. Service at the pool side restaurant was horrible. Our 1st dat we stood for 5 minutes waiting to be seated. No one else around. Once seated we sat for 15 minutes and never saw a server. We left without seeing anyone after 15 minutes. 2. Came back to the hotel after sunset the first night and there were no parking spaces available. We were not allowed in until anouther car came out. So we sat there waiting for 15minutes or longer 3. Lighting in the parking lot is very poor. Almost tripped several times due to how dark it was

Stayed in May 2024

Balcony was great

Stayed in May 2024

It could use a little updating, for example, of the bathrooms. The resort fee coupled with extra charges for parking seems excessive. Although the park transportation services are excellent.

Excellent location for our visit to Epcot. The people were all fantastic.

Stayed in May 2024

Pools were not heated

Location, restaurants, cleanliness

Stayed in April 2024

The room was super small, with no room for languages. The bathroom was so tiny that it was hard to get into the bathtub. The restaurants in the hotel were ridiculously expensive.

The property is beautiful, very well maintained and beautiful halls. The pool was also fun and nice

Stayed in April 2024

If you’re in the west wing…the pool is a mile away

Staff was very friendly

Stayed in April 2024

The pools were freezing. We had expected heated pools or at least somewhat warm water. So we didn’t get to enjoy the beautiful grotto like we had expected.

Location to Animal Kingdom. We loved the choice of restaurants and we really enjoyed walking the Boardwalk nearby.

Stayed in April 2024

Not having housekeeping taken care of on Thursday until two calls and being asked when we wouldn’t be there..didn’t take place til 6pm. Then Saturday, got back from Magic Kingdom to a not so magical full garbage that hadn’t been removed. Front desk did comp us $100 though. Just less than expected from a Marriott.

Closeness to Disney parks. Valet staff was stellar. Bellhops were awesome. Front desk very professional in light of some issues we dealt with. Ninshoka…hope I spelled correctly it was early..very caring and helpful.

Stayed in April 2024

Our door had an issue. The locking mechanism always stuck out so we has to double open the inside handle in order to close the door when leaving. Also, the bed was hard. Both me and my mom had hip pain from laying sideways.

The amenities were awesome. Everything you need on the same grounds!

Stayed in April 2024

Carpets in hallways need replacing! Also, our room was not ready until after 4:00.

Location! Location! Location!! The facilities were great!!

Stayed in March 2024

Location was perfect! On the board walk and half way between Hollywood studios and Epcot. Great walking distance from both. Really nice pools, beach front, restaurants in the hotel and at the boardwalk all within walking distance. Tons of things to do on a down day between parks.

Stayed in March 2024

Parking was horrible, too far to walk to and limited spaces

Location, pools, restaurants, service, the room was clean and comfortable

Stayed in March 2024

Check in was effectively chucked a room key, Not much explanation of anything really. Expected the firework room to be higher. Carpets / room decor looked tired. Room was relatively small (in comparison to rooms such as Coronado springs). Locating entrance proved problematic as its all hidden behind construction sheets - limited signs.

Location. Facilities looked excellent. Lobby was very impressive.

Stayed in April 2024

Room had a bit of a musty smell.

Easy access & early entry to parks. Complimentary water bottles. Walking distance to Epcot & boardwalk. Kimonos restaurant & fuel coffee were amazing.

Stayed in April 2024

In room dining service

Easy access to and from the parks Facilities and general maintenance of the hotel was impeccable

Stayed in April 2024

Proximity to parks, transportation arrangements were smooth, the room was spacious and comfortable beds.

Stayed in April 2024

No microwave so if you have kids they cannot eat left overs. There is no complimentary breakfast at the hotel. You have to pay for the food if you eat at the hotel.

Free shuttle to the parks.

Stayed in April 2024

Some restaurant staff a little unfriendly (small minority)

Location Facilities Cleanliness

Stayed in April 2024

The halls and rooms weren’t as nice as the rest of the hotel

The outside and lobby were spectacular

Stayed in April 2024

Parking fee and security deposit/ damage deposit was not told to me when i called. When i got there i was told i had to pay for parking which was excluded from the hotel bill and need to be included in one flat charge instead of surprising people, i got charge for a resort fee for things that i didn’t even use, and security deposit wasn’t told to me until last me ,which messed up my plans for my child spending the money else where! Parking -$36 Valet parking -44 Security deposit-$100

The pool was amazing along with how close everything was or ease of access to get too.

Stayed in April 2024

The sofa-bed was uncomfortable and we had to contact the room service multiple times to be able to get comforter and blankets to our child who was using the sofa-bed.

The location was fantastic, loved to being able to walk to Epcot and Hollywood studios, loved to have a pool with a bar, a beach with Epcot firework views, walking to the boardwalk, boat and skyliner.

Stayed in April 2024

The Food was terrible and overpriced. I expected a 28.00 hamburger to be much better. The frozen yogurt was better than the food. The pool was too shallow and only up to 4 feet, both pools. The private beach was worthless you cant go in the water and the sand was filthy.

The room and view was spectacular. The pool was nice but too shallow.

Stayed in March 2024

nothing - I like it - I wish i had stayed longer

I love the location and the value is excellent. It is always my fallback location if I am out of Disney Vacation Club points to use. I love the Blue Zoo restaurant a nd bar. It is a comfortable quiet place great for asolo woman to relax.

Stayed in March 2024

Excellent

Stayed in March 2024