3799 Las Vegas Boulevard South, Las Vegas Strip, Las Vegas, NV 89109, United States of America
#145 of 219 hotels in Las Vegas
Guests' ChoiceBased on 5660 hotel reviews
7.5Cleanliness
8.0
Comfort
8.1
Location
8.4
Facilities
7.8
Staff
8.1
Value for money
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 20, 2024
Valerie
SingaporeThe Taiwanese front desk lady whom checked me in. Rude and utterly unprofessional. Why will someone with bad customer service and attitudes be placed in front line service role?!
The new renovated studio guest room. The location.
Stayed in January 2024
Reviewed: January 20, 2024
Bianca
AustraliaLots of smokers
Great fitness center, lots of food options.
Stayed in January 2024
Reviewed: January 19, 2024
Alexandre
United States of AmericaCharge the space inside the fridge!!! Horrible!! We just wanna put our avocado but we couldn’t open the fridge because there’s a $50 charge fee
Casino/Room/Parking lot
Stayed in January 2024
Reviewed: January 17, 2024
Regan
CanadaHappy hours could be better marked or some information should be shared by Concierge.
Clean hotel with an excellent location on the strip. Plenty of restaurants and fun to be had
Stayed in January 2024
Reviewed: January 17, 2024
Laura
United States of AmericaThe bedroom was dirty, with old hair and accessories for hair on the floor. The bed was a little bit disorganized. All of the pillows were very uncomfortable.
Good restaurants and events at the hotel.
Stayed in January 2024
Reviewed: January 11, 2024
Kelly
AustraliaOnly minor, we were placed in different towers to our family although we requested over 6 months ago.
Always great to stay
Stayed in December 2023
Reviewed: January 11, 2024
Leah
AustraliaThe cost, but mostly due to the exchange rate.
Staff were super helpful. Rooms were clean and tidy.
Stayed in January 2024
Reviewed: January 11, 2024
Avram
United States of Americaroom clean
location
Stayed in December 2023
Reviewed: January 11, 2024
Kim
United States of AmericaHad an issue with billing / charges which took a while to try and sort
We took our husky to the hotel for just one night, so they were very pet friendly
Stayed in December 2023
Reviewed: January 10, 2024
Vandana
United States of AmericaThey put us in a very far off wing that needed a ton of walking.
The room was nice and new.
Stayed in October 2023
Reviewed: January 10, 2024
Alice
United States of AmericaA lot of technical issues with the self parking reading our room card and/or digital bar code. Also, had same issue with elevators. Super frustrating!!
Ease of access
Stayed in January 2024
Reviewed: January 9, 2024
Charles
United States of AmericaDirty rooms
Location
Stayed in January 2024
Reviewed: January 9, 2024
Carla
AustraliaThe smoking in the casino was a lot.
Great location and very large spacious room with a beautiful view.
Stayed in January 2024
Reviewed: January 9, 2024
Maria
United States of AmericaI requested a romantic welcome as my husband and I were celebrating our 24th wedding anniversary, but nothing happened.
The bed, location and price.
Stayed in January 2024
Reviewed: January 9, 2024
Kyja
United States of AmericaHad to move rooms because of electrical issues.
Location.
Stayed in October 2023
Reviewed: January 6, 2024
Erika
United States of AmericaA friend sent a bottle of wine and a fruit plate. I was charged for it instead. It took 2 calls to get it resolved.
The room was clean, comfortable and quiet. We loved the great restaurants on the property!
Stayed in December 2023
Reviewed: January 4, 2024
Luis
SpainMaybe the bath need to be renew The long check wait. The offer self check in but for straight reason my reservation was not found from the App
The location is perfect, is near to Airport ( 8 min) and you can start Las Vegas Strip. The facilities are amazing. I can recommend the restaurants , you can eat expensive or cheapest
Stayed in December 2023
Reviewed: January 3, 2024
Humayun
United Arab Emiratesnothing
everything was good
Stayed in November 2023
Reviewed: December 30, 2023
John
United States of AmericaNo free coffee
Customer service
Stayed in December 2023
Reviewed: December 30, 2023
Carol
TaiwanThe temperature of the shower water is a bit unstable. Takes a while to get steadily hot. Other than that, everything is beautiful. Check-out is a breeze by just dropping key in the key box.
Stayed in December 2023
Reviewed: December 29, 2023
Terry
United States of AmericaOur room needed to be updated. The ceiling had a hole in it along with a distinct crack along the middle of the ceiling. The desk chair vinyl was peeling and the tub/shower was outdated.
It was close to the Bruno Mars concert and our favorite shops. The food choices were excellent.
Stayed in December 2023
Reviewed: December 29, 2023
Dirk
GermanyInternet was very patchy and broke off quite often
Stayed in December 2023
Reviewed: December 28, 2023
Marwin
SingaporeLong check in/out queue. More than 40 minutes waiting. Not friendly front desk. Lazy concierge staff. Room have a very strong smell of cigarette smoke. Too many follow ups with reception, slow response from. Housekeeping.
Location
Stayed in December 2023
Reviewed: December 27, 2023
Debbie
United States of AmericaNo refrigerator
View
Stayed in December 2023
Reviewed: December 25, 2023
Trevisan
BrazilCigarette smell
I didn’t use this service.
Stayed in November 2023
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