Nothing

Great location. Beautiful beach. Loved the restaurants

Stayed in May 2024

Nil

Close to beach and restaurants. The best mai tai I’ve ever had at the bar.

Stayed in April 2024

Nothing

Great location, incredible service from staff. Pool area nicely managed

Stayed in May 2024

That I had to leave so soon

Beautiful resort. Luxury well appointed rooms. Was lucky enough to get an ocean view. Staff were exceptional, friendly and very helpful.

Stayed in May 2024

They took away laundry facilities. Also, the adjoining restaurant (Monkey Pod Kitchen) no longer provides a 15% discount for guests. We decided not to dine there. The 7 cabanas, while a great idea, are so expensive to hire for a day that in the 6 days we were there, they were predominantly not being used.

Recently refurbished. Rooms were modern

Stayed in May 2024

Didn’t have breakfast there.

Stayed in April 2024

Not a thing!

Everything was exceptional! Awesome location, beautiful, clean and spacious room. Staff were all very cheerful and friendly. Would definitely recommend this property!

Stayed in April 2024

We had a rental car for 3 days which we parked at the hotel overnight. US$50 per night to park the car plus tipping the valet was too expensive.

Checking in and out was quick and easy. We had 2 rooms (travelling with 3 teenagers) which we asked to be close and they were right across the hallway from each other. One room was a King with sea views and a balcony. This room also had a big couch which was great for all 5 us being able to hang out together in one room. Our kids room had 3 double beds which was perfect. Beds were comfortable. Wi-fi was good. The ABC shop downstairs had lots of useful items from food to clothing. Had breakfast at Monkeypod Kitchen which was lovely sitting right by the beach. Only swam once and found the pool quite cool. Used the couches near the pool many times for reading. The hotel has direct beach access.

Stayed in April 2024

Everything

Stayed in April 2024

Liked it all!

Rick at the front desk was the best!

Stayed in April 2024

Nothing

The location, one of the best i feel

Stayed in April 2024

Loved it all no complaints

Excellent location right on the beach and staff was so friendly and welcoming. Very clean and aesthetics were phenomenal!

Stayed in April 2024

The staff were amazing location great and we loved the whole experience I’d definitely recommend it to friends and family

Stayed in April 2024

Nothing

It was central to everything and so lovely

Stayed in April 2024

Breakfast was included with our booking which we assumed was for all of the guests in the room (family of 5) but it was only for two people. This should be stated during the booking so people are aware, otherwise we had an amazing stay

Beautiful property, staff were very very nice, location was amazing. We would definitely go back

Stayed in April 2024

Location and layout of the Hotel Starbucks and ABC is a great addition for convenience.

Rosalina housekeeper was so sweet and made our stay ❤️ 💕 she's a great asset for the Hotel. Billy and Rory the bartenders were wonderful. The staff all remembered our names so nice. My 4th stay there love Outrigger Reef.

Stayed in April 2024

Business Amenities could be better and more accessible. Room service was not operating, and that would have been even better for the 2 days I was working from the room.

The location is at the end of the Waiki area, close to walking but a bit quieter. It is next to the park and Beach Strech and the onsite restaurants are great. .

Stayed in April 2024

There was nothing we didn’t like

Amazing atmosphere and very friendly staff

Stayed in April 2024

Nothing

Love the location, staff was excellent and everything was clean and well taken care of.

Stayed in February 2024

Nothing

Very relaxed atmosphere with great staff. Fantastic pool with enough pool chairs.

Stayed in April 2024

NOTHING

everything was amazing loved it all!

Stayed in April 2024

Customer service was exceptional! The housekeeping, Lily was the sweetest and treated us like family! Food was wonderful.

Stayed in April 2024

Poor advice from reception regarding their free cultural activities. My family based one of our days around attending a ukulele lesson. We arrived 30mins early and the venue was locked so went to reception to ask. They advised me to return 10-15mins beforehand. So we went to our room. But when we returned 5mins before the lesson, it was completely full. I was incredibly disappointed as it was the only activity we wanted to join during our stay. If I factor this experience into our stay I would only give a max 7/10 score to our stay but have decided to exclude this. We should have been advised to just wait till it opened or received stronger guidance to make sure we are back no later than 15mins before start

Lots of highlights: 1) voyager 47 club inclusions - drink bottle, breakfast & afternoon buffets. My family will treasure our memories of watching sunsets with a drink / nibbles in hand 🍹🥂🌅 2) some staff were exceptional - a bartender from our first night (unfortunately I didn't catch their name). Concierge were always super friendly & attentive. 3) Gym facilities were a pleasant surprise. Good amount & variation of modern equipment. 4) given our stay was during a busy period (wknd after easter), the pool & hotel felt busy but not crazy. We did not have to wait long for Any requests we had (eg. Extra pillow) were 5) pretty good value for money

Stayed in April 2024

Expensive for Australians to stay here

Good location. Beach at back door.

Stayed in April 2024