Reviews of Park Central This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
870 7th Avenue at 56th Street, New York, NY 10019, United States of America
#354 of 407 hotels in New York
Guests' ChoiceReview Score
Based on 3016 hotel reviews
7.3Score breakdown
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Cleanliness
7.8
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Comfort
8.0
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Location
9.3
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Facilities
7.0
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Staff
7.8
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Value for money
7.0
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Free WiFi
7.9
Verified guest reviews from real Bookers
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Reviewed: May 6, 2024
Nelson
El Salvador4 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Premier King Room
- • Stayed 2 nights
The room was small
Two bed would have been great, the room was small. I have paid similar rates at other hotels and I get a bigger room, double bed, etc.
Stayed in March 2024
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Reviewed: May 4, 2024
Atif
Canada2 Reviews7.0“Perfect location to enjoy your short trip on time”- • Leisure trip
- • Family with young children
- • Premier Corner Two Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
there is no electric kettle in room to make tea or coffee, no water or anything in fridge. no menu for room service to get something to eat if needed at night.
Location, staff, room
Stayed in April 2024
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Reviewed: May 3, 2024
Laura
Canada3 Reviews6.0“Elevator wait time ridiculous, clean, decent but not worth the money”- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 3 nights
- • Submitted from a mobile device
The mattress wasn’t terribly comfortable, the air conditioning didn’t really seem to blow cold and the elevator….. you could sometimes wait 15-20 minutes for the single elevator that works here. They suggested using the service elevator in the electrical room which seemed pretty sketchy when paying for a premium hotel.
Proximity to Time Square, the subway and Central Park
Stayed in April 2024
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Reviewed: May 2, 2024
Louise
Australia16 Reviews1 helpful vote8.0“Comfortable, clean and large enough for a family of four”- • Leisure trip
- • Family with young children
- • Premier Two Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Lift times - one of the lifts was not working so sometimes there was a 20 min wait
Central location Times Square
Stayed in April 2024
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Reviewed: May 1, 2024
Aszirmai
Hungary9 Reviews1 helpful vote8.0“Good hotel in the middle of Manhattan ideal for tourists spending their days in the city”- • Leisure trip
- • Family with young children
- • Deluxe Two Queen Room
- • Stayed 3 nights
Location was absolutely perfect in the middle of Manhattan. Room was not huge, but suitable for tourist like us, spending time in the hotel only during sleeping hours. Beds were a bit soft for me, I am used to harder beds.
Stayed in April 2024
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Reviewed: April 30, 2024
Chen
Canada1 review7.0“pay the big price for the location.”- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 4 nights
- • Submitted from a mobile device
the elevator is crazy slow and busy. line up 15 mins for get on elevator. The worst elevator I have ever been.
location is wonderful.
Stayed in April 2024
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Reviewed: April 29, 2024
Ally
United Kingdom15 Reviews7.0“Perfect location but not a 4 star experience at the hotal. Lift maintenance a particular problem”- • Leisure trip
- • Couple
- • Premier King Room
- • Stayed 3 nights
Lifts very poor. Had to use service lifts which were fine once someone told you where to get off and how to access main lobby
Location great. Staff good. bed good
Stayed in April 2024
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Reviewed: April 28, 2024
Concepcion
Ireland2 Reviews1 helpful vote8.0“During our check-in the receptionist is not approachable, unfriendly, i think she got a wrong job”- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 1 night
- • Submitted from a mobile device
Very basic, there is no kettle inside the room
Location
Stayed in April 2024
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Reviewed: April 27, 2024
Gavin
United Kingdom2 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Classic King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Overall it was pretty good..some areas look like they need some care and attention
Excellent location with helpful and friendly staff
Stayed in April 2024
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Reviewed: April 27, 2024
Bao
Vietnam1 review8.0Very Good- • Leisure trip
- • Family with young children
- • King Room with Roll-In Shower - Disability Access
- • Stayed 2 nights
- • Submitted from a mobile device
Elevation often full
Location
Stayed in April 2024
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Reviewed: April 27, 2024
Ozlem
Turkey2 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Two Queen Room
- • Stayed 6 nights
- • Submitted from a mobile device
Heating system and elevator issues
Location
Stayed in April 2024
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Reviewed: April 25, 2024
Lesley
United Kingdom21 Reviews8.0“Nice and relaxing”- • Leisure trip
- • Couple
- • Premier King Room
- • Stayed 3 nights
Towels small - and limited numbers. Lifts were slow but one was out of order. Hotel was very warm.
Clean and fresh linen every day - coffee shop available.
Stayed in April 2024
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Reviewed: April 24, 2024
Neil
United States of America7 Reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveler
- • King Room - Disability Access
- • Stayed 5 nights
Only one elevator was working. For. The. Entire.Hotel. Waits frequently exceeded twenty minutes. The elevator -- God bless it, it must have been exhausted -- was slow and kept stopping at random floors. In the end, in frustration, I used the stairs to and from my 14th floor room. Not a fan of that. No room service, despite the fact that you really emphasize your restaurant on the website. Limited hours for both restaurant and bar. No coffee maker in the room, and the front desk doesn't let food or coffee delivery up to the rooms, according to my delivery guy, who had to leave it in the lobby. Where I would have had to descend and then climb fourteen stories to consume it in peace and privacy. It shouldn't be so hard to get something as simple as a cup of coffee in your room, even if you have to outsource it to a delivery service. We are not savages here, people. When I did go to the bar, John from Dublin was exceptional and poured us a couple of fine drinks, with a side of good conversation. I would totally stay here again, with anticipatory joy, if I knew for sure you got these things ironed out.
Clean room, lovely facility, great bed and views of the city. Staff very gracious. Loved the location.
Stayed in April 2024
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Reviewed: April 24, 2024
Cheri
United States of America7 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Premier King Room
- • Stayed 3 nights
- • Submitted from a mobile device
The elevators!
I like the location of the property. The staff is very friendly.
Stayed in April 2024
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Reviewed: April 22, 2024
Jaime
Mexico1 review8.0Very Good- • Business trip
- • Group
- • Premier Two Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
Elevators have problems.
Stayed in March 2024
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Reviewed: April 22, 2024
Tia
United States of America10 Reviews1 helpful vote8.0“Great location and value near Central Park”- • Leisure trip
- • Family with young children
- • Premier Corner Two Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Room was not very clean (three items from prior guest were left behind, lots of dust) and the room was a bit shabby (broken drawer in vanity, damaged blinds, stains in bathroom)
Terrific location, excellent view of Times Square from our room, hotel felt safe, staff were friendly and helpful
Stayed in April 2024
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Reviewed: April 22, 2024
Viviane
United States of America1 review7.0“very very good location and staff is awesome. The interior of the rooms needs some work though.”- • Business trip
- • Group
- • Classic Room with Two Double Beds
- • Stayed 4 nights
- • Submitted from a mobile device
The room was smaller than it appears online and more dated than the photos. The elevator refurbishment was a big inconvenience. The room itself lacked proper lighting, the shelves in the dresser were broken and kept falling out. Additionally, the entire room lacked hooks (for towels coats etc) there is only one hook in the whole bathroom which was a pain. There was no fridge or microwave in the room either
I loved the location, the staff, the doormen, and the interior of the lobby was pleasant. Everyone was helpful and kind. Live music in the lobby is a nice touch
Stayed in April 2024
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Reviewed: April 22, 2024
Anna
United States of America3 Reviews8.0“Beautiful room.”- • Leisure trip
- • Solo traveler
- • Classic King Room
- • Stayed 2 nights
- • Submitted from a mobile device
One of the elevators was under construction.
Very clean.
Stayed in April 2024
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Reviewed: April 21, 2024
Nataly
Germany6 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 7 nights
- • Submitted from a mobile device
The room was super dirty it had so much dust it would trigger cough fits during the night. There was no soap when we first arrived
The location was amazing
Stayed in April 2024
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Reviewed: April 21, 2024
Sarah
United Kingdom17 Reviews8.0“Great stay, great location”- • Leisure trip
- • Family with young children
- • Deluxe Two Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
Bar is closed on two days out of the week. Coffee facilities in room would be good
Location
Stayed in April 2024
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Reviewed: April 18, 2024
Lea
United Kingdom8 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Premier King Room
- • Stayed 1 night
Lifts where under constructions and I get it's something they need to update etc, just annoying in the morning. You had to wait for a lift long time to be able to fit in.
Location is prefect for Central Park and 5th Avenue. It's easy access to everywhere. Room I had was OK, nothing special but I stayed only for one night! I did ask for a quiet room but I could hear a lot of noise from room next door until late at night, so not ideal. Bed was comfortable.
Stayed in March 2024
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Reviewed: April 18, 2024
Dee
Australia31 Reviews8.0“Excellent location”- • Leisure trip
- • Family with young children
- • Classic Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Lift slow
Location Very close to Central Park easy walk to Times Square Broadway M&M store etc
Stayed in April 2024
-
Reviewed: April 17, 2024
Erika
United States of America2 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 5 nights
- • Submitted from a mobile device
Smell of pee
Stayed in April 2024
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Reviewed: April 17, 2024
Timothy
United Kingdom7 Reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Deluxe Two Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Even though I paid in full through booking.com, I was debited over €900.00 on the card swiped on arrival without notice or explanation and now I'm trying to get my money back. Nightmare.
Location
Stayed in April 2024
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