1908 Chena Landing Loop, Fairbanks, AK 99701, United States of America
#19 of 22 hotels in Fairbanks
Guests' ChoiceBased on 265 hotel reviews
7.0Cleanliness
7.8
Comfort
7.8
Location
7.9
Facilities
7.1
Staff
7.8
Value for money
6.9
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 25, 2024
Hannah
United States of AmericaAn older building so little things like the showers were older without great water pressure, but they are working at improvements.
The staff was nice. It is what I expected, for the price point. The staff was friendly. It was clean, the pool was fun, we would stay there again.
Stayed in March 2024
Reviewed: March 1, 2024
Tiffany
United KingdomThe pool was not clean.
Friendly staff, yum breakfast, clean rooms, pleasant, great location
Stayed in February 2024
Reviewed: January 2, 2024
Meghan
CanadaThe whirlpool in the king suit was substantially smaller than other locations The breakfast was cold and 1 piece of meat left with no replacement well before close
Modern than other locations
Stayed in January 2024
Reviewed: September 18, 2023
Melody
United States of AmericaNo fast food within walking distance
Near train depot
Stayed in September 2023
Reviewed: September 14, 2023
Beny
SwitzerlandPlastik dishes by breakfast
Awesome beds and big rooms
Stayed in September 2023
Reviewed: September 11, 2023
Mark
United States of AmericaNo complaints
Great location
Stayed in September 2023
Reviewed: August 31, 2023
Lisa
United States of AmericaThe toilet seat was wobbly and the rug was dirty.
We liked the staff, the breakfast, and our bed.
Stayed in August 2023
Reviewed: August 27, 2023
Liang
United States of AmericaNo clean water to drink in lobby for a few days
Stayed in August 2023
Reviewed: August 16, 2023
Sérgio
PortugalNot in a walk distante from the City center.
Good size bed, Nice staff,
Stayed in August 2023
Reviewed: July 1, 2023
Carolyn
United States of AmericaProblem with air conditioning, room was hot. Pillows were uncomfortable.
Staff and breakfast
Stayed in June 2023
Reviewed: June 27, 2023
Vicki
United States of AmericaThere was some confusion about the 2 rooms staying in but it was quickly resolved .
Convenient access to places visiting .
Stayed in June 2023
Reviewed: June 27, 2023
Lee
United States of AmericaThe pool was more like a spa. Certainly over 100+
Good location for traveling by car
Stayed in June 2023
Reviewed: May 25, 2023
John
United KingdomThere were various military guests who were VERY noisy outside at night, 3.00-4.00am and kept us awake. They could have been a lot more thoughtful!!!! No sleep, so could not enjoy, the day.
Staff were very helpful Our phones did not work here, we are from uk but staff booked our taxis for us etc.
Stayed in May 2023
Reviewed: May 13, 2023
John
United States of AmericaBreakfast was nothing special. Much of the hot food was left out and unappetizing. Room was OK, but tv had limited channels to view. For $255 /night, I expected more
Room was clean
Stayed in May 2023
Reviewed: April 3, 2023
Trent
CanadaThe breakfast was a bit poor. Had to wait for things to come out, it was never stocked fully
Stayed in April 2023
Reviewed: March 19, 2023
Thomas
United States of AmericaVery old building but renovated. Breakfast was a disaster there was a huge line and there was not enough food for everybody, no coffee. The staff took very long time to refill the buffet with low quality budget foods.
Enabled late checkout.
Stayed in March 2023
Reviewed: March 14, 2023
Michael
United States of Americawalls are thin so neighbors TV is very audible, management underestimated of breakfast quantities needed for school spring break
Clean & friendly staff, good breakfast selection
Stayed in March 2023
Reviewed: March 8, 2023
Callie
United States of Americamany things were unavailable/not working. do not depend on their airport shuttle, was told it would be there at 7:30, then was told it was a little late. ended up having to arrange different transportation as there still was not sign of a taxi 35 minutes after that (staff didn’t provide and update and didn’t show much concern about it).
Room was a nice size and layout. overall clean, there was a free breakfast.
Stayed in March 2023
Reviewed: November 14, 2022
Nicholas
United States of AmericaHotel advertised a hot tub on the website, but no hot tub upon arrival. There was also no advance notice given that the pool would be closed for approximately 4 weeks. Signs were posted saying there would be construction noise 9am-9pm, but our room (126) was right next to the mechanical room, and on Sunday 11/13, drilling/sawing began before 8am.
Pleasant staff, delicious free breakfast.
Stayed in November 2022
Reviewed: October 10, 2022
Mimi
United States of AmericaEverything was great.
We called hotle and they arranged for us to be picked up at train station, The staff were so nice! We wanted to try to see Aurora from Hotel, so they loaned us a little lantern to go outside.
Stayed in September 2022
Reviewed: September 12, 2022
Richard
United States of AmericaI wish the pool and fitness room had been open during our stay. Sunday's local paper was provided, but I didn't see any of the other days as the website description suggested--a minor inconvenience, though. Our room had a adjoining door which could have been better insulated, from which we could hear the guests in the other room at times, but everyone respected quiet hours.
For the price this was a great place. The location was away from the road, and a short walk to the Chena River (and the beavers!) and Pioneer Park (open during the summer months). The breakfast had good selection. The hotel was also located well between the airport and downtown, and easy to reach a multitude of destinations. The bed was nice and comfortable.
Stayed in September 2022
Reviewed: September 11, 2022
Sandra
United Kingdombreakfast was not replenished quickly enough, grumpy guy who clearly didn’t enjoy his job
comfortable clean room
Stayed in September 2022
Reviewed: September 1, 2022
Lisa
United States of Americayoung staff were not very accommodating when it came to payments. I had a confirmation number with my reservation, which nobody looked at, but wanted almost $400 more. They spoke 'among themselves' and had 'talked' about speaking with a supervisor. Had i not got the name of the supervisor and approached her myself, this may have never been resolved. The young staff made no efforts to fix this situation. Also, we had to go to the bank and withdraw $$ as my card was declined at the reservation desk. The bank teller said there was no reason why my card should have declined the payment, as there was more than enough money in my account to cover this room charge...
Supervisor fixed the situation immediately.
Stayed in August 2022
Reviewed: August 30, 2022
Shirley
United States of AmericaHeat was set permanently at 70 and that was not warm enough. Wasted lots of space in room by floor plan. Had long area with nothing from front sink (too high and hard to reach because of counter design), past bathroom door, then bed and tv. And required $200 damage deposit and after 4 days still waiting for it to be refunded....there was no damage!
Location was very nice forested area. Good complementary breakfast, with hot food. Had lounge chair, but no table/chairs.
Stayed in August 2022
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