363 Maine Mall Road, South Portland, ME 04106, United States of America
#10 of 16 hotels in South Portland
Guests' ChoiceBased on 332 hotel reviews
7.5Cleanliness
8.1
Comfort
8.2
Location
8.6
Facilities
7.8
Staff
8.4
Value for money
7.4
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 16, 2021
Christopher
United States of AmericaI didn’t like that you have to walk through the bar to get to the pool. You would have to lug all your clothing and belongs through the bar. It wasn’t what I expected.
The staff was very pleasant and the room was very nice.
Stayed in December 2021
Reviewed: November 15, 2021
Ryan
United States of AmericaShower Gel dispenser was empty. Makeup wipes in the bathroom were open and used. Ceiling above the main door looked like it had mold on it.
Stayed in November 2021
Reviewed: November 12, 2021
Victorio
PhilippinesThere was constant hammering in the neighboring room which didn’t stop even after I complained.
The staff was very polite
Stayed in November 2021
Reviewed: September 22, 2021
Paul
United States of AmericaNo complaints.
Everything was good. Appreciated the bottled water.
Stayed in August 2021
Reviewed: August 31, 2021
Joanne
United States of AmericaWe were misinformed about the breakfast hours We were given weekend hours when we checked in so we missed the breakfast as the weekdays are different.
The location was great. The hotel had everything anyone would need like food, drinks, pool, etc
Stayed in August 2021
Reviewed: August 21, 2021
Katie
United States of AmericaBooking.com said breakfast was included in our room, but the hotel said we hadn’t paid for breakfast.
Our bartender is actually the one that recommended our now wedding venue!
Stayed in July 2021
Reviewed: August 19, 2021
Judy
United States of AmericaNo Exercise room😥
Great location and I liked the view!
Stayed in July 2021
Reviewed: August 17, 2021
Lindsey
United States of AmericaThe price was high and I was willing to pay that for what I thought would be a higher end room. Everything was very dated and didn’t have the same curb appeal inside as it did outside.
Good
Stayed in August 2021
Reviewed: July 6, 2021
Shiv
United States of AmericaDouble beds were uncomfortable.
They accommodated us with a sick child and let us stay another night st the same rate.
Stayed in July 2021
Reviewed: July 3, 2021
Ronald
United States of AmericaVery dirty bathroom. Razor stubble in the sink and ball of hair came out of the drain. Bed was old and sunken.. we had two rooms and it was pretty much the same in the other.
The front desk staff were extremely helpful and friendly.
Stayed in July 2021
Reviewed: June 16, 2021
Christopher
United States of AmericaThe toilet was really small and overall the bathroom was small.
How clean it was!
Stayed in June 2021
Reviewed: June 15, 2021
Anonymous
United States of AmericaThe breakfast starts at 7am. We wish they could provide a bag-to-go breakfast to travelers with early flight.
Room was clean and quiet. WiFi was strong. Good location.
Stayed in June 2021
Reviewed: June 14, 2021
Cedric
United States of AmericaBathroom a little bit small
Big room good for 4 peoples. Clean, good location, the pool is really good especially after a long day
Stayed in June 2021
Reviewed: June 13, 2021
Mike
United States of AmericaAwkward setup for breakfast, due to pandemic. I prefer getting my own items, browsing as I get them.
clean, nice pool, good value
Stayed in May 2021
Reviewed: June 10, 2021
Stephen
United States of Americafriendly staff, great breakfast on Sunday. Prompt service when had problems with the faucet in the tub.
Stayed in June 2021
Reviewed: May 24, 2021
Melody
United States of AmericaThe mattress wasn't the most comfortable but it was not the worse by far. Next time I will go for a room with a bigger bed.
Love the location, pool and our room. The staff was great! The room was clean and very nice. We would def stay here again.
Stayed in May 2021
Reviewed: May 23, 2021
Bebe
United States of AmericaAttitude from front desk staff
Stayed in March 2021
Reviewed: May 1, 2021
Holly
United States of AmericaParking was difficult to find.
It was very clean and looks newly redecorated. Very nice stay. Restaurant was open until 9:00 which is very convenient after traveling so far to get here.
Stayed in May 2021
Reviewed: April 30, 2021
Elizabeth
United States of AmericaNo complaints!
Centrally located and reasonably priced. It was a nice surprise that they handed us cookies at check-in. The room was clean and the staff were all very friendly and helpful. We will be back soon. (In a couple of weeks)
Stayed in April 2021
Reviewed: April 26, 2024
Debby
United States of AmericaNo stove top.
The whole suite was great.
Stayed in February 2024
Reviewed: April 24, 2024
Sokhoeun
United States of AmericaCheck out to early
Close to location
Stayed in April 2024
Reviewed: March 15, 2024
Trinidad
United States of AmericaI loved it. The rooms were really beautiful and the bed was really comfortable.
Stayed in March 2024
Reviewed: March 1, 2024
Taylor
United States of AmericaDIRTY - cockroaches in hotel room - dirty hallway and lobby - no cleaning by house service for my 4 night stay - overcharged and not refunded DO NOT STAY HERE!!!
Absolutely nothing
Stayed in February 2024
Reviewed: February 8, 2024
Mary
United States of AmericaConvenient location, warm cookies at check in, comfortable, beauty mirror
Stayed in February 2024
Reviewed: February 7, 2024
Junior
United States of AmericaThe hotel was nice overall but could use a couple of touch ups.
I like everything about the hotel. The staff was friendly and Betty at the Bar was the best.
Stayed in February 2024
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