5 Avenue of the Arts, Providence, RI 02903, United States of America
#4 of 15 hotels in Providence
Guests' ChoiceBased on 391 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.1
Facilities
8.6
Staff
8.9
Value for money
7.9
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Priscilla
United States of AmericaThe cost Parking ,
Great location and beautiful facility
Stayed in April 2024
Reviewed: April 8, 2024
Emma
United States of AmericaBartender Alex was great
Stayed in April 2024
Reviewed: March 12, 2024
Joan
United States of AmericaRestaurant and room very nice! Big bathroom!
Stayed in March 2024
Reviewed: March 11, 2024
Robert
United States of AmericaFront desk held my keys hostage when my cc was locked and they couldn't process the payment. I didn't find this out until I was getting my car from the valet. Not a phone call or a text msg letting me know about it. It was so embarrassing. They authorized my card at check in but didn't finalize the payment until the next morning. They could of let me know prior to checking out.
Stayed in March 2024
Reviewed: March 5, 2024
Yaron
Israelbreakfast a la cart was average.. did not blow my mind. booked a room with a city view.. view was limited at best. door lock was given me trouble, and lastly the water pressure in the shower was not good enough… expected more.
beautiful building. comfortable room. the bed was good although the pillows were extremely flat.. need a change. parking was available via valet only.
Stayed in March 2024
Reviewed: February 6, 2024
Thirdeye
United States of AmericaShort walk to downtown. Very friendly Valet service.
Stayed in February 2024
Reviewed: January 29, 2024
Robert
United States of AmericaVery modern
Stayed in January 2024
Reviewed: January 2, 2024
Gary
United States of AmericaClean
Stayed in January 2024
Reviewed: December 5, 2023
Matthew
United States of AmericaNo complaints.
Location is outstanding. Park the car and you can walk everywhere in 5 minutes. Good restaurants as well.
Stayed in December 2023
Reviewed: November 9, 2023
Howie
United States of Americawhen I checked in woman on desk acted like I bothered her asked her about cab services told me I had to Uber
great location
Stayed in November 2023
Reviewed: November 6, 2023
Mark
United States of AmericaBeautiful hotel, great location easy access to everything
Stayed in November 2023
Reviewed: October 10, 2023
Gilman
United States of AmericaEven though the bathroom "appeared clean" there was a strong scent of urine.
The room was lovely, but very dark. I would recommend better lighting.
Stayed in October 2023
Reviewed: October 7, 2023
Redman
United States of AmericaPillows were not comfortable. I asked for extra pillows and never got them.
Stayed in October 2023
Reviewed: September 8, 2023
Hetty
United Kingdombeautifully presented and clean. Friendly staff.
Stayed in September 2023
Reviewed: August 28, 2023
Sharon
United States of AmericaFacilities are too old
Best Location
Stayed in July 2023
Reviewed: August 20, 2023
William
United States of AmericaAll was great
Hotel.staff valet parking. Hotel was very clean .
Stayed in August 2023
Reviewed: July 23, 2023
Rose
United States of AmericaEasy to get to.
Stayed in July 2023
Reviewed: July 23, 2023
Katja
Germany-
The staff was very helpful, the room was very clean, the matress was very comfortable. In the morning there is complementary coffee. The hotel is located close to the convention center, shopping mall. nice gym.
Stayed in July 2023
Reviewed: July 11, 2023
Shaunga
United States of Americathe shower…. the worst
location
Stayed in July 2023
Reviewed: July 10, 2023
Allyson
United States of AmericaNo issues
Location, view from the room, clean, style and comfort.
Stayed in July 2023
Reviewed: July 9, 2023
Shirine
LebanonNothing
All was excellent
Stayed in July 2023
Reviewed: June 29, 2023
Hazel
United KingdomNothing
Loved everything
Stayed in June 2023
Reviewed: June 27, 2023
Brigita
ItalyWe could open the window and the windows were dirty
Big rooms
Stayed in June 2023
Reviewed: May 29, 2023
Johnny
USALack of parking lot
Good room conditions
Stayed in May 2023
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