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Reviews of Sandcastle Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

929 Commercial Street, Provincetown, MA 02657, United States of America

#4 of 5 vacation rentals in Provincetown

Guests' Choice

Review Score

Based on 684 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    8.3

  • Facilities

    7.0

  • Staff

    8.1

  • Value for money

    6.9

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 2, 2024

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Standard Studio with Balcony - Main Building
    • Stayed 4 nights
    • Submitted from a mobile device

    Knowing that is was out of season, there was never anyone at front desk. Had to find maintenance for toilet paper, extra blankets or towels or any questions we had. Captain bed needed to be replaced,sagged on one side. Pull out couch was great for kids but not for adults. Otherwise Suite was cute and kitchen was well stocked with supplies.

    Location

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    I like this location, it is affordable and close to everything I wanted to do.
    • Leisure trip
    • Solo traveler
    • Standard Studio with Balcony - Main Building
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was super cold the first night… I also booked an ocean view room, I was upfront last time but this time the building wasn’t open. I got a balcony but it looked over the parking lot.

    Location, just outside of town but close enough to everything I wanted to do. There are amazing sunset views from this hotel that I didn’t see before

    Stayed in March 2024

  • Reviewed: December 5, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Studio with Balcony - Main Building
    • Stayed 1 night
    • Submitted from a mobile device

    It was a bit run down as others commented.

    The kitchen was well equipped.

    Stayed in December 2023

  • Reviewed: November 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Studio - Main Building
    • Stayed 7 nights
    • Submitted from a mobile device

    TV is very small. Hallway carpets are vacuumed every day but they need much more. They look bad.

    The rooms are very nice clean and comfortable.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Oceanfront Studio with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The only thing we didn’t like was the Murphy bed it was uncomfortable

    We had a ground floor ocean view studio and the views were phenomenal

    Stayed in October 2023

  • Reviewed: October 24, 2023

    7.0
    Rooms with kitchenettes, indoor pool , a small walk to beach, sunsets & close to Ptown
    • Leisure trip
    • Solo traveler
    • Standard Studio - Main Building
    • Stayed 2 nights
    • Submitted from a mobile device

    Price could be trimmed for better value. Place needs a little upkeep & I could hear my upstair neighbors who were early risers.

    Could walk to Ptown, but since staying out late drove in

    Stayed in October 2023

  • Reviewed: October 22, 2023

    8.0
    It was definitely enough room for three people, very clean, but if there’s a way to apply your condition to the bedrooms
    • Leisure trip
    • Travelers with friends
    • Small Suite with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    If there could be air conditioning

    I love the view of the corner room and the walk to the beach is not too long

    Stayed in September 2023

  • Reviewed: October 17, 2023

    7.0
    Decent but could have been better.
    • Leisure trip
    • Family with young children
    • Oceanfront Studio with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds were really hard and the walls were super thin so you could hear everyone else around you. Also on the main bed there was what looked to be a small blood spot on the sheets.

    A short drive to the main area of Provincetown

    Stayed in October 2023

  • Reviewed: October 17, 2023

    8.0
    Nice property, convenient to town, good price.
    • Leisure trip
    • Solo traveler
    • Standard Studio - Main Building
    • Stayed 3 nights
    • Submitted from a mobile device

    Nice room, phone, microwave, refrigerator and clean. Convenient to town.

    Stayed in September 2023

  • Reviewed: October 6, 2023

    8.0
    First visit and will definitely return
    • Leisure trip
    • Family with young children
    • Standard Studio with Balcony - Main Building
    • Stayed 4 nights

    Nothing at all.

    Room location and close proximity to the indoor pool. Also, close access to the parking area to my room.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Balcony - Main Building
    • Stayed 5 nights
    • Submitted from a mobile device

    No elevator

    It was comfortable

    Stayed in September 2023

  • Reviewed: October 5, 2023

    8.0
    Resort Hotel near Provincetown - Cape Cod
    • Leisure trip
    • Family with young children
    • Standard Studio - Main Building
    • Stayed 1 night

    Room had a fully equipped kitchen. Large room. Large parking area. Indoor and Outdoor pool (but we did not use them) Many thanks to the front office staff Olga and Darina who helped us a lot by solving the problems with our rental car.

    Stayed in September 2023

  • Reviewed: October 2, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Poolside Studio with Balcony
    • Stayed 1 night

    room, bed

    Stayed in October 2023

  • Reviewed: October 1, 2023

    7.0
    Wish it had AC
    • Leisure trip
    • Family with young children
    • Poolside Studio with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Hot AF

    Location, the bed was comfortable and it was clean

    Stayed in September 2023

  • Reviewed: September 24, 2023

    6.0
    Pleasant stay, however, the beds aren't comfortable.
    • Leisure trip
    • Couple
    • Oceanfront Studio with Balcony
    • Stayed 2 nights

    The hotel is extremely dated - the outside is depressing and needs a facelift - then again, if it isn't broken, why fix it I guess.

    Great spot - I like being away from the center of everything and the quiet side of where the hotel is located.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    8.0
    Comfortable, friendly hotel
    • Leisure trip
    • Couple
    • Standard Studio - Main Building
    • Stayed 2 nights

    Although on the map it looks as still in the city, getting to the city center by walking might be problematic as the only road there does not have pavement for pedestriants, we had to use our car.

    You can tell it's a bit old hotel, and would need some renovations. However, it is very well maintained and very clean. Room was comfortable. We liked the private beach. Stuff was very helpful and friendly. Hotel offers a lot of entertainment, as pools, hot tub, tennis courts, bbq area and private beach, you can also rent bikes and binoculars which is cool. They offer coffee in the morning.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    6.0
    Ok. Lots of other options I could have tried
    • Leisure trip
    • Couple
    • Standard Studio with Balcony - Pool Building
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool locked, rooms outdated, rugs had stains, old mattresses.

    Good location.

    Stayed in September 2023

  • Reviewed: September 6, 2023

    7.0
    Property has so much potential... but is lacking.
    • Leisure trip
    • Family with young children
    • Standard Studio with Balcony - Pool Building
    • Stayed 1 night
    • Submitted from a mobile device

    Our very first impression was a staff worker yelling at my son for trying to get warm water in the outdoor shower. Although I understand he looked like he was wasting the water, there's a way to speak to people, especially children. Check In process seemed very drawn out. NO restaurant on site- no food at all offered (breakfast). Room (studio suite) was TINY for a family. Ripped carpet, chipped paint, outdated. Lots of seaweed and rocky beach.

    Having a large pool was nice for the kids (although it was very cold). Location was great, a few miles from center. Room was clean. Pool and location were the positives.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    Love this place, and have been staying here for several years!!
    • Leisure trip
    • Couple
    • Oceanfront Suite with Balcony
    • Stayed 3 nights

    The young cleaning staff need to be more pleasant. My cleaning girl was OK, but the rest don't even look at your face to say GOOD MORNING!!! I wish the suite had more pans and serving dishes like 2 or 3 platters.

    The comfortable beds

    Stayed in September 2023

  • Reviewed: September 3, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Studio - Main Building
    • Stayed 1 night
    • Submitted from a mobile device

    Murphy bed was uncomfortable.

    Stayed in August 2023

  • Reviewed: September 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Oceanfront Suite with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    No air conditioning

    Ocean view

    Stayed in August 2023

  • Reviewed: August 29, 2023

    8.0
    Amazing
    • Leisure trip
    • Family with young children
    • Standard Suite - Main Building
    • Stayed 6 nights
    • Submitted from a mobile device

    Loved it all

    Parking was good. Ease of access to town and beach

    Stayed in August 2023

  • Reviewed: August 22, 2023

    8.0
    We had a fabulous time!
    • Leisure trip
    • Family with young children
    • Oceanfront Studio with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    A bit pricey

    The location and having a fridge and kitchen

    Stayed in August 2023

  • Reviewed: August 19, 2023

    7.0
    Considering a major event was going on that we had no idea about, we were in overall satisfied and would recommend.
    • Leisure trip
    • Travelers with friends
    • Standard Suite - Main Building
    • Stayed 2 nights
    • Submitted from a mobile device

    The price was really high. Especially since we weren’t even on the water. Our view was an ugly side parking lot and a building.

    Location. The room was really two rooms that they turned one into a kitchenette/living room with a spare pull out couch. Shuttle that runs that can take you back and forth to town for a small fee.

    Stayed in August 2023

Showing 1 - 25

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