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  5. Reviews of Sleep Inn & Suites Monticello

Reviews of Sleep Inn & Suites Monticello This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1185 5th St. SW, Charlottesville, VA 22902, United States of America

#39 of 45 hotels in Charlottesville

Guests' Choice

Review Score

Based on 438 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    7.0
    We liked the pool and the jacuzzi. The desk person was nice. Location was great.
    • Leisure trip
    • Family with young children
    • Standard Room Two Double Beds Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My husband is gluten free and dairy free so there was nothing he could eat. Some hard boiled eggs would have been nice. There was no fruit at all.

    The Belgian waffles were good. The scrambled eggs were okay.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Reasonable option for a short stay near UVa or Monticello.
    • Leisure trip
    • Family with young children
    • Standard Room Two Double Beds Non Smoking
    • Stayed 1 night

    Long hallways to walk.

    Location just off I64, near UVa campus.

    Stayed in March 2024

  • Reviewed: April 14, 2024

    7.0
    Enjoyed the stay with my sister there. Good location
    • Leisure trip
    • Family with young children
    • Standard Room Two Double Beds Non Smoking
    • Stayed 3 nights

    The pool could have been heated up more.

    Breakfast was great Room was comfortable and roomy. The heated pool tho was a bit on the cold side and was too cold to swim in

    Stayed in February 2024

  • Reviewed: April 12, 2024

    8.0
    Comfortable room. Quiet. I loved the Burger King next door.
    • Leisure trip
    • Solo traveler
    • Standard Room King Bed Non Smoking
    • Stayed 1 night

    The wall in the room had something nasty stuck on it. I cleaned it my self. The ironing board was still in the up position in the closet, I put that away too. Maybe cleaner didn’t know how to lower the ironing board.

    The breakfast was good. The location was great. Room was quiet

    Stayed in March 2024

  • Reviewed: February 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Room Two Double Beds Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was so noisy due to our upstairs neighbors that we couldn't get to sleep until after 2 am.

    The breakfast was delicious! Plenty of variety, just lacking fruit. We enjoyed the hot tub as well. Staff were very accommodating. Our room seemed very clean, with a very spacious bathroom that allowed us to fit the baby's pack-n-play there.

    Stayed in February 2024

  • Reviewed: January 11, 2024

    7.0
    Convenient and a good value for our purpose.
    • Leisure trip
    • Couple
    • Standard Room King Bed Non Smoking
    • Stayed 2 nights

    Although the facility seemed clean for the most part, the facility, room was a bit tired and could use a facelift.

    The location was perfect for visiting family who lives within 1/4 mile from the hotel. The staff was extremely friendly and helpful.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    7.0
    The Great & the Manageable
    • Leisure trip
    • Family with young children
    • Standard Room Two Double Beds Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The inside of our ice bucket lid had dried orange juice on it and the mattress cover to one of the beds had something crusty still on it. A little cleaning took care of both issues. I have definitely seen much worse than this at far more expensive hotels.

    The staff were exceptionally helpful and accommodating. Our 2nd floor room was comfortable and conveniently near the laundry, snack & soda machines, and back stairs.

    Stayed in January 2024

  • Reviewed: December 10, 2023

    8.0
    Excellent value
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Location to the hospital. Several restaurants and grocery close by. Inside heated pool and spa

    Stayed in December 2023

  • Reviewed: November 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Room Two Double Beds Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hot Tub could have been a little warmer

    Location Pool Hot Tub Price Breakfast Fitness Center etc

    Stayed in November 2023

  • Reviewed: November 26, 2023

    9.0
    Good value for money!
    • Leisure trip
    • Family with young children
    • Standard Room Two Double Beds Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Pillows were not the most comfortable

    Great location, excellent staff

    Stayed in November 2023

  • Reviewed: October 23, 2023

    6.0
    Pleasant but would not recommend or go back.
    • Leisure trip
    • Family with young children
    • Standard Room Two Double Beds Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs deep cleaning and upkeep. Found empty bottle of sport drink and a white pill under the bed.

    Staff at desk were helpful.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    6.0
    Nice location and fair prices
    • Leisure trip
    • Couple
    • Standard Room Two Double Beds Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Furniture needs to be remodeled, I could hear any tiny noise in the corridor and neighbors room

    Comfortable bed, nice toiletries, helpful staff, clean rooms

    Stayed in October 2023

  • Reviewed: October 5, 2023

    9.0
    Enjoyed our trip.
    • Leisure trip
    • Group
    • Standard Room King Bed Non Smoking
    • Stayed 3 nights

    The breakfast was good; however, we were there for 3 mornings and everything was the same. Just a suggestion maybe some fresh fruit

    Staff was helpful and friendly.

    Stayed in October 2023

  • Reviewed: October 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Nonsmoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very close to attraction we wanted to visit. Very good breakfast included in stay. Rooms clean & comfortable. Staff nice & friendly.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    7.0
    Give all those staff a raise. It's because of their work that you have returning lodger's.
    • Leisure trip
    • Couple
    • Standard Room Two Double Beds Non Smoking
    • Stayed 3 nights

    The facility needs total renovation. Without the staff and how they work to maintain what is there you wouldn't have anything you could rent.

    Breakfast was great and as well as the staff. All of the staff were great, couldn't have been better.

    Stayed in September 2023

  • Reviewed: August 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Room King Bed Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location- right near Monticello and lot of places to eat across the street.

    Stayed in July 2023

  • Reviewed: August 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Room Two Double Beds Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was served the same everyday. Need to change some of the food, it’s the same thing every day. House keeping not so friendly

    It was clean

    Stayed in August 2023

  • Reviewed: July 22, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Nonsmoking
    • Stayed 1 night
    • Submitted from a mobile device

    In need of renovations

    Clean, friendly staff

    Stayed in July 2023

  • Reviewed: July 14, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Bed Suite Sofabed Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I didn't like the fact that nowhere was it stated I wasn't allowed to bring a guest to the pool with me. I've stayed at other hotels with pools and I was always allowed to so I assumed here as well since nothing was written anywhere. It should've been more clear and one of the staff members when telling me made me feel really uncomfortable in his approach. Also while there the police activity in the hotel trying to remove a guest who was visibly on something left a bad taste in my mouth especially since that incident happend right before the pool situation. All in all I enjoyed my experience and I'll probably stay again but I think that they should make it aware and have it in writing.

    The room was spacious and clean. The complimentary breakfast was delicious and everything that was suppose to be warm was.

    Stayed in July 2023

  • Reviewed: June 18, 2023

    8.0
    I was satisfied! It was good for the value
    • Leisure trip
    • Solo traveler
    • Standard Room Two Double Beds Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The comforter in the room smelled a bit

    Outstanding customer service. Very kind staff

    Stayed in June 2023

  • Reviewed: June 16, 2023

    8.0
    Really convenient, quiet and easy to get around.
    • Leisure trip
    • Family with young children
    • Standard Room Two Double Beds Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was a little uncomfortable.

    The breakfast was very impressive. It had a really good selection of options and the bacon was delicious! I was pleasantly surprised and it exceeded expectations.

    Stayed in June 2023

  • Reviewed: June 15, 2023

    8.0
    Overall a very pleasant stay
    • Family with young children
    • King Bed Suite Sofabed Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    the only issue we had was when we went to cancel the last night of our stay since we would be staying overnight at the hospital instead, and I had mentioned this to the man at check-in when we first arrived he said okay no problem just let us know and provided the timeframes in which to cancel, when we told the desk on Tuesday that we wouldn’t be needing the room Wednesday night we were told we would be charged $1,100 for the cancellation this came as a surprise since we were not told this ahead of time not when we reserved the room and not when I told them again at check in, the woman at the front desk looked surprised when it came up on her screen she hadn’t been expecting that either so idk what happened but we ended up keeping the room and coming back the next morning to cancel

    conveniently located with a well lit parking lot the outside of the property was clean and well maintained. all outdoor signage was easy to read and up to date. the interior looks to have been updated within the past couple years, the room was comfortable, clean, and more then what we expected. very pleasantly surprised. All the staff was courteous and polite. our toddler loved the pool! we loved the hot tub! all amenities worked perfectly.

    Stayed in June 2023

  • Reviewed: June 14, 2023

    8.0
    Very Good
    • Couple
    • Standard Room King Bed Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Older hotel building but it was very clean.

    The staff was excellent! Very friendly, wanting to meet your needs. Breakfast was good.

    Stayed in June 2023

  • Reviewed: June 7, 2023

    9.0
    pleasant surprise for a long driving day.
    • Leisure trip
    • Couple
    • Standard Room King Bed Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Streets with landscaped medians required “U-turns” quite often. blame that on government though

    Parking was ample with construction vehicle parked just off the resident’s lot. No intimidating trucks or diesel fumes in the a.m.

    Stayed in June 2023

Showing 1 - 25

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