Reviews of Soho Grand Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
310 West Broadway, SoHo, New York, NY 10013, United States of America
#125 of 409 hotels in New York
Guests' ChoiceReview Score
Based on 1309 hotel reviews
8.3Score breakdown
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Cleanliness
8.8
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Comfort
8.9
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Location
9.3
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Facilities
8.5
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Staff
8.5
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Value for money
7.8
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Free WiFi
7.6
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Reviewed: April 24, 2024
Yusa
Netherlands2 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Soho King Room
- • Stayed 5 nights
- • Submitted from a mobile device
The toothbrushes and power outlet converters were not provided by the hotel and being an hotel guest doesn’t allow you to use the club room.
Stayed in April 2024
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Reviewed: April 16, 2024
Rachael
United Kingdom1 review7.0Good- • Leisure trip
- • Family with young children
- • Soho King Room
- • Stayed 4 nights
- • Submitted from a mobile device
We didn’t have hot water two days running which was really annoying as it delayed our plans for the day. For the price we paid for the room, this was majorly inconvenient
The door staff were fantastic, so friendly and helpful….really really excellent. The diner was also great
Stayed in April 2024
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Reviewed: April 14, 2024
Roberto
Brazil8 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 5 nights
- • Submitted from a mobile device
Not being informed in advance about the “security” fee on the first day of stay. It was a particular case because I always use a debit card, anyway the charge was debited. I wonder if I had the opportunity to choose the card to charge this problem would never happen.
The bed was VERY confortable and the cortesy of the associates was amazing.
Stayed in April 2024
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Reviewed: April 12, 2024
Dag
Norway9 Reviews1 helpful vote8.0“great stay”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 6 nights
nothing
everything
Stayed in March 2024
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Reviewed: April 11, 2024
Richard
United States of America8 Reviews8.0“Good hotel, nice area, friendly staff.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
loud. Traffic noise sucked.
Good amenities - bar, restaurant. Great location.
Stayed in April 2024
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Reviewed: March 25, 2024
Kevin
United States of America6 Reviews8.0“This is a great place to stay, location, bar restaurant, vibe all good...except for the club music!”- • Leisure trip
- • Group
- • Soho King Room
- • Stayed 2 nights
The DJ music in the lounge bar is terrible.It's basically banger house music...no sophistication. You should go across the street to Little Ways and listen to their playlist...that's what you need....and everyone there is young too.
Stayed in March 2024
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Reviewed: March 24, 2024
Stuart
Canada7 Reviews9.0Wonderful- • Business trip
- • Couple
- • Soho King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Great location. Very friendly staff. Great lounge and bar.
Stayed in March 2024
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Reviewed: March 23, 2024
Hills
Australia2 Reviews7.0“Great bar on level one. Road works being carried out. Noise load in room.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 5 nights
- • Submitted from a mobile device
Very loud street noise.
Location great.
Stayed in March 2024
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Reviewed: March 23, 2024
Robert
United Kingdom13 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Soho King Room
- • Stayed 7 nights
- • Submitted from a mobile device
Our age makes seeing things in the low light more difficult. Almost impossible to see the floor buttons in the lift.
This is our sixth visit and it lived up to our expectations. Hotel is a little tired but still works well.
Stayed in March 2024
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Reviewed: March 22, 2024
Katherine
United States of America7 Reviews8.0“Nice hotel”- • Leisure trip
- • Family with young children
- • Soho King Room
- • Stayed 1 night
At the suggestion of your staff while we had a beverage before going out for dinner, we were VERY much looking forward to listening to live jazz after. HOWEVER, even as a hotel guest, we were denied entrance by not so friendly doormen to the the venue .. What? Not cool. It's their loss.
Room was superb! Comfortable. Staff friendly. Great place.
Stayed in March 2024
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Reviewed: March 4, 2024
Olivia
Hong Kong2 Reviews7.0Good- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Staff lost items left at reception for another guest, service was very impersonal
Great location, cool decor
Stayed in December 2023
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Reviewed: February 29, 2024
Mark
United Kingdom13 Reviews1 helpful vote8.0Very Good- • Business trip
- • Couple
- • Deluxe Corner
- • Stayed 4 nights
- • Submitted from a mobile device
Small room. Hot water issues . Very busy bar !
Location
Stayed in February 2024
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Reviewed: February 22, 2024
Berryvanveldhoven
Andorra73 Reviews10 helpful votes9.0“Great location, fantastic vibe!”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
It is located next to a busy intersection, and the rooms are not isolated to the outside sound, which makes the rooms quite noisy, especially considering that new yorkers love to toot their horns!
The hotel is super cool, and located really well right at the edge of SoHo, as a bonus this is a hot spot for the locals where the bar and the club become quite the spot over the weekends. The staff is friendly, the design is cool and the location is great. Also, the bars and restaurants are great, albeit on the pricey side, but you get what you pay for, which is great.
Stayed in February 2024
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Reviewed: February 21, 2024
Joanna
United Kingdom10 Reviews1 helpful vote9.0“Uber cool hotel in a nice quiet area close to the trendy Soho shops, the diner is a must”- • Leisure trip
- • Family with young children
- • Soho King Room
- • Stayed 6 nights
- • Submitted from a mobile device
Some milkshake shortage in the diner!
All the aesthetic details in the hotel, everything is oversized and feels luxurious. Our room whilst small was smart and a huge window with a great view to watch New York life. The diner is great as we are a family so worked well for the kids vs the more formal restaurants. Staff low key that’s their vibe. Housekeeping were super helpful with our heating!
Stayed in December 2023
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Reviewed: February 18, 2024
Andrea
Brazil4 Reviews1 helpful vote9.0“Pleasant stay!”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 10 nights
- • Submitted from a mobile device
Be prepared for music events at the lobby.
The hotel is nice with charm and rooms are comfortable. Localization is very good if you want to stay in lower manhattan. Marcus at the reception is the best!
Stayed in February 2024
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Reviewed: February 18, 2024
Jillian
Australia12 Reviews1 helpful vote9.0“Fabulous location for exploring Soho area and downtown”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
Very noisy aircon. Shower screen leaked onto bathroom floor
Great location, helpful freindly staff. Quiet room and comfortable bed. We enjoyed the bar. Sadly didn't have time to try the Jazz club. I would definitely stay here again.
Stayed in February 2024
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Reviewed: February 11, 2024
Leah
Switzerland2 Reviews9.0“Comfortable, great location, nice big room for NYC”- • Leisure trip
- • Solo traveler
- • Soho King Room
- • Stayed 3 nights
The only downside was the bar. I loved the bar but it is clearly set up for locals, especially at night. They do not take into consideration if you stay at the hotel. Lots of reserved tables for regulars. Some of the staff had attitude. As someone who lived in downtown Manhattan for 18 years and was returning to NYC from Europe to see friends, I found this annoying and so typically snobbish. The rooms were clean but it was very annoying when I put a do not disturb sign on my door and maids would ask me if I wanted my room clean. I do not need my room clean every day. If I put that I don't want it clean, leave me alone. There was construction at odd hours where my room was located. Obviously not controllable by the hotel but I had the feeling that the hotel was under occupied, so I could have been in a better location with less noise. I understand that I was not paying top rate... this goes with the territory. But still, for the time of year, i spent a good amount of money to stay at the hotel.
It is a great hotel with nice rooms. The room was big for NYC. The location is fantastic.
Stayed in January 2024
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Reviewed: February 7, 2024
Lauren
United States of America5 Reviews2 helpful votes7.0Good- • Business trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Coffee was not good, in room. Love to see some great coffee in lobby or in rooms.
Beautiful, great location, nice staff
Stayed in February 2024
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Reviewed: February 6, 2024
Drew
United States of America30 Reviews2 helpful votes9.0“LOVE THIS PLACE!”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 4 nights
My room felt small
Its always so cozy at the soho grand. The location is ideal and the bed is the most comfortable in the wold IMO. Love it and its the only place I stay when in NYC.
Stayed in February 2024
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Reviewed: February 5, 2024
The
United States of America120 Reviews22 helpful votes8.0“Great hotel for all things Soho.”- • Business trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 2 nights
The room are typical New York size !
Its an excellent hotel for Soho and Downtown New York, and there is an excellent bar and lounge. The staff were very friendly, and the doorman are excellent. Breakfast was very good, and the rooms are cozy. I also had the biggest TV screen I've ever had in a hotel room.
Stayed in January 2024
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Reviewed: January 30, 2024
Antoon
France42 Reviews7 helpful votes8.0“Definitely would come back - especially for your parties!”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 4 nights
We think you should quadruple glaze the windows. Very noisy in comparison to other hotels in New York. This is the reason comfort was rated as indicated. Not sure if you're restricted by building regulations but, you could add to interior without affecting exterior look.
Rooms spacious, wonderful staff, great location. Great attention to the fact it was our anniversary. We had a blast at the New Year's masquerade ball and Omar was wonderful. We love the brand!
Stayed in January 2024
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Reviewed: January 25, 2024
Ege
Spain7 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Double Room
- • Stayed 8 nights
- • Submitted from a mobile device
Amazing location, ultra comfy beds
Stayed in January 2024
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Reviewed: January 14, 2024
Shaun
Australia6 Reviews7.0“Wouldn’t stay again but accept a different demographic would have a different wxperience”- • Leisure trip
- • Family with young children
- • Soho King Room
- • Stayed 8 nights
- • Submitted from a mobile device
See above
Noise from Broadway terrible. Roadwork and partying guests mean this is a Hotel for people not looking to sleep.
Stayed in January 2024
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Reviewed: January 12, 2024
Annette
Norway14 Reviews1 helpful vote9.0“Great stay”- • Leisure trip
- • Travelers with friends
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
A bit cold in lobby, but then it was quite cold outside too.
Beautiful hotel and rooms. Nice bar and restaurant. Friendly staff all over.
Stayed in January 2024
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