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  5. Reviews of Chateau Merrimack Hotel & Spa

Reviews of Chateau Merrimack Hotel & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

160 Pawtucket Boulevard, Tyngsboro, MA 01879, United States of America

#1 of 1 hotels in Tyngsboro

Guests' Choice

Review Score

Based on 126 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    8.6

  • Facilities

    8.1

  • Staff

    8.2

  • Value for money

    8.0

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    8.0
    Not good, not bad either.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything is a bit outdated. The reception is lousy.

    A large room, nice surroundings. The bar and the restaurant are decent.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The staff and the room. The bed was super comfortable. I slept great.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    We enjoyed the place. Nice bar and restaurant - nice staff. spacoius rooms.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights

    The spa and indoor pool was in a separate building about 300 ft away. It was ok, but not great in the wintertime

    Great breakfast. We had breakfast included in the rate.

    Stayed in April 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful experience with a few things things that would take it to the next level!
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    It's interesting. I truly had a wonderful stay and I don't often write these things. But the stay was so nice that it's worth saying these things in the hours that the girl night see then and make a few needed improvements to make it perfect. 1. As wonderful as my room was, the yellow corner couch was VERY badly stained with what were probably water stand over time but it looked too terrible to want to sit on. 2. The staff was very kind and friendly but I was working in the room all day doing paperwork and so my room wasn't serviced (I assume there is daily service) and no one came to check later. Incidentally, there was no signage that normally says these things (ie. Whether they want you to leave towels you want replaced on the floor or how often they service the room). There wasn't a do not disturb sign to place on the door knob. Little details like that. 3. This is such a random thing and admittedly quite picky. The doors are solid wood and heavy and the building is older. They SLAM if not closed carefully. It was very very evident when neighbors would come and go. It's there some door closure that could minimize this noise? I tune things out pretty easily but it was like thunder. 4. Lastly, I booked in booking.com. I wish the listing had been clearer that the large porch/patio/enclosed room included in the suite was not heated. Truly it was a wonderful stay. These are small things that would take it to the next level.

    It was beautiful. The room was clean and huge and had a really interesting patio. The spa tub was fantastic. The staff was incredibly friendly and helpful. The toiletries provided were great. The heavy solid wood and actual metal key to the room are things that make it feel special.

    Stayed in March 2024

  • Reviewed: January 26, 2024

    9.0
    Peaceful sleep and awesome place
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Location and privacy

    Stayed in January 2024

  • Reviewed: November 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The pool and spa were not in the same building

    The tranquility and the quietness of the facility were great!

    Stayed in November 2023

  • Reviewed: July 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms could use a little more lighting

    It was an awesome place!!

    Stayed in July 2023

  • Reviewed: June 7, 2023

    8.0
    Romantic, beautiful room but with many closed facilities
    • Leisure trip
    • Couple
    • King Room with Fireplace
    • Stayed 1 night
    • Submitted from a mobile device

    Everything seemed closed and there was no one there not even staff, just one person at the front desk who was often not even there. The restaurants and facilities were all closed. We didn’t see any guests or staff other than that one guy our entire time. It was a very bizarre like we were in an alternate reality. Soo quiet. But we only wanted a one night stay and to enjoy the room so it didn’t bother us, but if I wanted to stay longer or enjoy food and spa I’d be upset.

    The room was beautiful, so romantic and spacious, comfortable king bed, warm fire place, outstanding bath tub, just perfect. We loved our couples getaway very much. Also not a far drive from Boston or the mountains. When we called and asked for robes and silverware someone came and immediately brought it to us. Everything was so clean and organized. Very relaxing.

    Stayed in May 2023

  • Reviewed: May 9, 2023

    9.0
    Wonderful
    • Couple
    • King Room with Fireplace
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was Great! Friendly staff n service! Thank you! Will recommend to friends!

    Stayed in May 2023

  • Reviewed: April 28, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Indoor pool temperature was uncomfortably cool

    rooms were spacious.

    Stayed in April 2023

  • Reviewed: April 15, 2023

    7.0
    Very good overall
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The spa services wasn't available

    Stayed in March 2023

  • Reviewed: February 20, 2023

    8.0
    Has potential
    • Leisure trip
    • Couple
    • King Room with Fireplace
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast just a kuerig coffee maker. No one explained where anything was when we arrived and no mention of any events etc in the restaurant. The TV kept coming on during the middle of the night and we had to pull the plug. The spa area was confusing and the workers did not know what was going on. The bed was very hard

    The room was nice and large. There were good amenities inside the room. The grounds looked maintained and the hotel was clean. Happy they had the restaurant and bar it was delicious. The welcome box with treats was a nice surprise. The hotel has the potential to be very nice. Not sure the overnight cost was worth the stay.

    Stayed in February 2023

  • Reviewed: January 22, 2023

    8.0
    Comfortable and quiet
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There were a few things that resembled unfinished construction. There were a few water stains on the ceilings.

    The staff was very kind.

    Stayed in January 2023

  • Reviewed: December 25, 2022

    8.0
    The hotel is an experience and has many things to offer
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    we were told the pool would be open till 9pm and it was closed when we checked in. it also took over an hour for our breakfast in bed. we unfortunately had to call multiple times.

    we loved the ambiance and food. it’s a beautiful hotel

    Stayed in December 2022

  • Reviewed: October 17, 2022

    9.0
    Gorgeous fall getaway spot - hope to return!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast and dinner options were limited for a few members of our family. Also hallway noise was a little loud.

    Loved the beautiful room and the grounds were breathtaking with the changing foliage! Staff was extremely pleasant & the whole place was welcoming. Some special touches - like a welcome box of snacks with our key at checkin.

    Stayed in October 2022

  • Reviewed: October 10, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A very nice, modern hotel

    Stayed in October 2022

  • Reviewed: May 5, 2024

    3.0
    Again, staff was lovely, facility not so much
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It was so HOT in our room! The staff did the best they could but weren’t able to lower the thermostat below 75, they told us to turn it off and open a window. But for more than $400 I really expected better.

    Scott the bartender and Michelle and Denise were wonderful!!!

    Stayed in May 2024

  • Reviewed: April 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The place is very nice, the food is delicious and the service is very good, my wife and I had a great time

    Stayed in April 2024

  • Reviewed: April 18, 2024

    1.0
    Wasn’t what I expected
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The staff weren’t welcoming in at all,

    The jazzuci

    Stayed in April 2024

  • Reviewed: March 17, 2024

    1.0
    Did not stay
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    That all amenities were closed

    Went to this hotel and spa clearly for the amenities and wet areas. When we arrived and without any noticed we were informed that all amenities were closed. Decided not to stay.

    Stayed in February 2024

  • Reviewed: March 12, 2024

    5.0
    It couldbe a nice place if you will inform your guests what facilities are working and which are not
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights

    I didn't like the fact that no facilities were working. We came to the hotel for the Spa and pool and nothing was working. It is said on booking that there are a lot of activities like hiking, horse riding and so on and it was totally nothing and absolutely nothing to do! You could at least write it on your website or on booking that nothing is workong so we would not book your hotel ! Because we have chosen it exactly for the Spa, so we had to cancel one night. Anyway our expectations were destroyed because we planned this weekend in advance.

    We liked a friendly staff and the restaurant, the room was clean and nice. But the fact that no facilities were working destroyed our expectation.

    Stayed in March 2024

  • Reviewed: January 25, 2024

    2.0
    Never again.
    • Leisure trip
    • Group
    • King Room with Fireplace
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms was freezing. No heat in the bathroom. The front desk booked our massage for the wrong day and blamed me. Extremely rude about it as well. The pool and hot tub was a far walk and no towels available to dry off with.

    Stayed in January 2024

  • Reviewed: January 19, 2024

    10
    I had a relaxing and comfortable time.
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    It's a great location. It has a quiet and relaxing atmosphere, and the grounds are beautiful. I like and enjoy traveling alone, but I could see it being a perfect place for a romantic getaway.

    Stayed in December 2023

  • Reviewed: January 5, 2024

    5.0
    Lovely rooms, easy access
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The spa closes early so if you arrive in the afternoon, you won’t be able to use it. The swimming pool is in another building, so you have to walk in (in our case) -2 degrees Celsius to get to it… The lady at reception was not pleasant nor was she helpful. The phones in the bedrooms do not work (we couldn’t even ring reception).

    The rooms were spacious, well designed, nicely decorated. The hotel is easy to find and well located, easily accessible.

    Stayed in January 2024

Showing 1 - 25

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