The mattress should be upgraded to the better quality and the towels should be cleaner.

The room is tiny but it is acceptable and understandable based on what the current competitive price I paid for. But the TV in the room was not working and the towels were not so clean sometimes. The staircases in the lobby was too steep and long to carry up the heavy luggage to check in or check out. The bed mattress I slept was hard and small.

Stayed in March 2024

No tray for things in the shower, pigeon on the roof was very loud. Someone needs to go give it a prod.

Location was good, hotel was clean and facilities worked.

Stayed in March 2024

I messaged the hotel through Booking.com - the only way to contact them - a couple of weeks before I travelled saying that I had mobility issues and would appreciate a room on the ground (their 1st) or first (their second) floor. I didn't receive a reply so after a few days my travelling partner also messaged the hotel to ask this. Unfortunately when I arrived I was told that they hadn't received this request so had put us on the third floor! After 20+ hours of travelling I knew there was no way I'd be able to climb two flights of stairs with a heavy suitcase, and I was told that I should have called the property instead of messaging - but not only did I have no contact details for them, as communication was only through the messaging service on Booking.com, I also live in the UK so a call to the US would cost a lot of money! Thankfully the staff member on duty was able to find us two rooms on the first (their second) floor, for which I was really grateful. The only other thing I'd like to suggest is that they put hazard tape on the edge of the top step, as it's markedly deeper than the other steps. Many times I tripped over it going up, and twice I almost fell down the stairs because I forgot that the depth was different and almost slipped on the edge of the next step down!

I was really impressed by the hotel. The rooms were serviced every day, with soap and shampoo/conditioner sachets provided in the bathroom, along with clean towels, and coffee bags with sugar/creamer were left to use in the coffee machine in the room. The bed was a lot better than I expected - I have arthritis and fibromyalgia so often find beds uncomfortable, but the bed in my room was neither too firm nor too soft, and I wasn't able to feel any springs, and as I brought a pillow with me from home I had more sleep than I would usually expect on holiday!

Stayed in February 2024

Lots of noise, could do with being decorated

Good location, reasonably priced

Stayed in February 2024

Very dusty, sheets and towels were stained, it didn’t look presentable. I also don’t like how there wasn’t 24hr reception and did get locked out of my room once because the key card didn’t work but was able to find someone to help me.

Convenient! I am from San Francisco & was visiting for a bit and enjoyed how accessible this area is. This hotel was affordable as well!

Stayed in January 2024

I did not like the cleanliness of the towels, I could also use an extra blanket

Good price for a night in a center-ish part of SF

Stayed in December 2023

Honestly, the shower isn't great and I wish there were more things in the room, like more coffee for the coffee pot and better soap. But it wasn't that big of a deal. Also, because Mission District is super loud at night, it would have been better if it was a little more soundproof in the hotel, but again, it wasn't that big of a deal.

I had no problem with the staff. I brought my daughter even though I wasn't originally planning on doing so and booked a room for just myself. The clerk gave us a more comfortable room than the one I would have had, and I appreciated this very much. The location is great as long as you know what to expect from the Missoon District. It's an artsy, cultural district, and doesn't offer much more than art, bars, good food, theatres, etc. It is not a clean area by any means, but like I said, you won't be disappointed if you know this ahead of time. The hotel is in the heart of this district, just a couple buildings north of Clarion Alley, Roxie Theatre, and the BART. There's also a delicious pizza place almost nextdoor that specializes in detroit style pizza. The hotel was reasonably clean and is really just meant to be a place to sleep. It's nothing fancy but is comfortable enough and has a good value. My daughter had fun and even seemed fine relaxing in the hotel for a long time.

Stayed in December 2023

Very old building with no elevator

Clean

Stayed in November 2023

Super noisy outside (all day, throughout the night). shutting windows doesn't help. the floor was uneven.

okay for the price in SF. Convenient (but trashy area)

Stayed in October 2023

Nothing

Location, price, level of service

Stayed in August 2023

No Lift

Apartments were in the Mission. Pretty central and reasonable for the price. Clean and comfortable.

Stayed in September 2023

No elevator

Hotel was clean and provided everything I needed

Stayed in September 2023

The staff was rather unhelpful and cold, also intrusive in room

Not much

Stayed in October 2023

- Hallways smell smoking despite the fact that all rooms had non-smoking sign on them. - When the bathroom fan was on it brought smoking smell from other rooms. - The room stank a bit, like sewage smell. - The room didn't have any night stand by the bed, no chair and no small table.

Location was good and very accessible to many restaurants and groceries and public transportation and etc.

Stayed in September 2023

Limited breakfast options around the hotel

The price and I love the Mission District, hotel is a block from the subway.

Stayed in September 2023

The shower was terrible, with low flow garbage. The window didn't have a flyscreen. It was hot with no air conditioning, just a small fan that barely worked.

The location was ok, Close to transport. The room was cleaned daily. Had a clean bathroom. Bed wasn't the best, but it was ok. Stayed for a week, and I wouldn't stay longer.

Stayed in September 2023

the floor can be cleaned once in a while. if you don't like street noise, don't take a room at the front

the room make up was excellent I think semi-renovated room with a comfortable bed

Stayed in September 2023

Older building shared with full time tenants.

Great location near a lot of nightlife and restaurants, walkable neighborhood, easy access to transit

Stayed in July 2023

Staff dont want to be bothered with anything.

Quite good location (in San Francisco)

Stayed in July 2023

Everyone says the homeless, don't blame the hotel.

Location, nearby bars, great food choices

Stayed in July 2023

During late hours, it sometimes look like it was locked (but it wasn't). Neighbor was loud but I could sleep through it.

It functioned well as a place to stay and was cleaned daily. It was also close to public transportation.

Stayed in June 2023

Tiny room, too many homeless, shit on sidewalks (dog and human), stuffy, hot room, no a.c., 3rd flòor( I'm elderly), roaches.

Nearby bars and restaurants, cheap.

Stayed in July 2023

Rooms were clean but the rest wasn’t the best. The fan in the room was broken, was a very small room but that was ok, bed was hard and very uncomfortable

Convenient area, cost was amazing, quiet, had a fridge and microwave, for such a small room it offered quite a bit,

Stayed in July 2023

The hallway had a distinct smell of chlorine and urine. The service at reception was minimal and unfriendly. The rejected earthquake safety inspection notice on the entrance was somewhat demoralizing.

The location is excellent and there is no better value in the area. Tons of restaurants and stores nearby, plus a nearby public transport station. The room was alright, clean enough.

Stayed in June 2023