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  5. Reviews of SW Hotel

Reviews of SW Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

615 Broadway, Chinatown, San Francisco, CA 94133, United States of America

#82 of 222 hotels in San Francisco

Guests' Choice

Review Score

Based on 222 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: November 29, 2021

    8.0
    Prime location and very clean!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only suggestion for improvement would be a coffee maker in the room.

    Prime location. Close to a ton of great Italian and Chinese restaurants. Vesuvio Cafe is right down the street and theres a karaoke bar around the corner. Very clean hotel and rooms. Walking distance to Fishermans Wharf, Pier 39 and Union Square. Would definitely stay here again.

    Stayed in November 2021

  • Reviewed: September 19, 2021

    8.0
    Great value for the location and cleanliness of the hotel. However, the hotel could replace the beds
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were very noisy.

    Great location and quiet rooms.

    Stayed in September 2021

  • Reviewed: August 18, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I was close to Little Italy in Chinatown. The staff were friendly. Clean and comfortable

    Stayed in August 2021

  • Reviewed: August 15, 2021

    9.0
    Great value and location!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No tea or coffee in room, but that is literally the only complaint I have and even it doesn't matter much because its so close to any and every kind of tea and coffee you can walk to.

    Ease of walking to Pier 39,Coit tower and Chinatown. Clean rooms, super quiet and front desk staff was so accommodating of our early check-in.

    Stayed in August 2021

  • Reviewed: August 1, 2021

    8.0
    SW in China town
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Getting inside is a bit challenging at first. You need to park and ring a doorbell at the front entrance to gain access to the front desk. No coffee available in hotel. Parking is $35 per day and is convenient below hotel. Again you need to use a button at parking entrance to raise fenced gate for parking.

    Clean property and good location for visiting China town and surrounding area. All attractions within walking distance if your willing to do so. Reasonable price for room.

    Stayed in August 2021

  • Reviewed: July 12, 2021

    9.0
    Good location, clean room
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    it’s a little annoying that we have to ring the bell to make the staff unlock the door and get in the lobby. I guess it’s safe for us. It would be better if they use keycard to get in the lobby. No breakfast, no free parking it’s $35 a night to park at the hotel. The room was not blackout curtain.

    Decent size of room, quiet hotel, AC was great, the bed was comfortable, great location it’s in walking distance to little Italy, fisherman’s wharf etc. the staff was nice. They provided iron.

    Stayed in July 2021

  • Reviewed: July 1, 2021

    7.0
    Not bad
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Bed was super hard and uncomfortable. No microwave.

    Staff was friendly. Rooms were clean. Very secure parking and building. Quiet. Within walking distance of so many things.

    Stayed in June 2021

  • Reviewed: June 11, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location in Chinatown . Everyone was very friendly .

    Stayed in June 2021

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 5 nights

    Great location helpful staff

    Stayed in March 2024

  • Reviewed: December 9, 2023

    10
    For me, it was a perfect place to stay for the weekend.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Check in was quick. Staff was polite. I felt very safe staying in this hotel. Great location by Chinatown and North Beach.

    Stayed in November 2023

  • Reviewed: December 2, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Coffee in room

    Cleasness

    Stayed in November 2023

  • Reviewed: October 22, 2023

    10
    We enjoyed our stay
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    I have no remarks.

    Clean room, nice staff, good location in Chinatown. We really enjoyed our stay.

    Stayed in September 2023

  • Reviewed: October 16, 2023

    10
    Convenient, clean, good value. Would recommend.
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice facilities, friendly helpful staff. On site gated parking (big deal in SF) No major issues.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    I was expecting a bit more for the price. Room window was looking into a very tiny courtyard, where you could see the windows of other rooms and almost no light/sky, hard to get some fresh air in the window, AC is loud. Furniture is quite old. I'd search another hotel for my next stay in San Francisco. Probably, will need to pay more, but this hotel was also not very cheap.

    Location is quite good - easy to reach.

    Stayed in September 2023

  • Reviewed: October 7, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 4 nights

    Very noisy area Extremely high price for a very plain room Renovation needed

    Position for visiting Courtesy of the staff Cleanliness

    Stayed in September 2023

  • Reviewed: October 2, 2023

    5.0
    Its ok if you like sleeping on a rock
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights

    The room we had was very small and the bed VERY uncomfortable. Its very dirty outside the hotel with homeless people sleeping on the sidewalk right around the corner.

    Great location. Very Clean and the staff was wonderful. Water pressure was excellent with very fast hot water. Very old fashion with an actual key for your room. Very fast elevator and the room A/C worked well. We had an inside room which helped block out the city noises. Lot of great reviews for this place is why we selected it, but I cannot agree with all of them.

    Stayed in September 2023

  • Reviewed: September 30, 2023

    10
    Unexpectedly the most pleasant hotel stay I’ve ever had!
    • Business trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The only thing that comes to mind is the bed. Comfortable, but the frame might be the loudest in existence. Simply sitting on it gave me anxiety, it was so loud!

    Without a doubt the cleanest building I’ve ever set foot in, period. Absolutely nothing has been updated since 1994, so it was like a perfectly pristine time capsule. Im sure some people dislike the aesthetic, but I thought it was charming. It was quiet, staff were very kind, professional and responsive, and everything was fastidiously maintained, from the baseboards to the shower head. They even have their own PARKING. In SF! Amazing.

    Stayed in September 2023

  • Reviewed: August 22, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    Very clean, staff very friendly, secured, safe

    Stayed in August 2023

  • Reviewed: May 5, 2023

    5.0
    The hotel was pretty clean, but I would not want to stay more than one night there. Way too expensive to have no ameniti
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    They had nothing. No breakfast. No vending machines. No ice machines. just a hard bed with a bathroom.

    location

    Stayed in April 2023

  • Reviewed: April 28, 2023

    5.0
    Nice place, but too noisy between 10p and 2a. Couldn't sleep
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very very high street noise. Started at around 10pm. Such loud drunk singing. Could not sleep.

    Stayed in April 2023

  • Reviewed: January 3, 2023

    10
    amazing 10/11
    • Leisure trip
    • Group
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    not the best view, but we could see the skyline a little !

    very clean!!

    Stayed in January 2023

  • Reviewed: September 27, 2022

    10
    It is an older property but we didn’t mind so much, as the room was clean and the location was great. Plus, who vacation
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only con would be the fridge was a little stinky and not cold. but it was fine, we didn’t have a reason to use the fridge anyway. I’m sure if we did, we probably could have asked the front desk person to see about switching it out. We saw two different staff members during our weekend stay, and they were both very helpful.

    We did not use the parking option. However: -safe & convenient location in Chinatown -clean hotel (nice lobby) -somehow, we never had to wait for the elevator from the lobby or the fourth floor (it was quick and just there waiting for us it seemed) -cheapest room in SF with its own bathroom -writing desk with note pad -closet with iron & ironing board -armchair & nightstand -AC was COLD -shower water was HOT -TV armoire with mini fridge -soap & shampoo smelled really good (brought them back with us) -optional anti-slip mat in the bathroom, if needed (rolled up under the sink) -perfect amount of towels + extra toilet paper -ice bucket provided -bed was firm (a little too firm for my liking, but I was exhausted from all the walking anyway and knocked out fast) -extra blanket in the armoire

    Stayed in September 2022

  • Reviewed: August 16, 2022

    5.0
    would not recommend or stay here again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    VERY VERY noisy bed frame. bed not very comfortable no coffee maker in room

    location right btw China towns and the Italian district pleasant desk staff

    Stayed in August 2022

  • Reviewed: August 9, 2022

    6.0
    overall it is still a place I’d recommend. value for money considering the hotel prices in central San Francisco
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    facilities a bit dated, tv did not work properly, bed side lamp did not work and air conditioner quite loud.

    location/ staff/ clean

    Stayed in August 2022

  • Reviewed: August 6, 2022

    10
    Our stay was brief, but enjoyable. We will be staying here again in the future.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Tv was EXTREMELY small.

    Staff was very friendly. Everything was very clean and well maintained. Pricing wasn’t too expensive.

    Stayed in August 2022

Showing 76 - 100

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