The only downside was the thin walls (expected in an older building.) So we were woken up several times because of street traffic, a neighbor talking loudly on their phone, and people talking in the halls. The sound really travels. So if you are a light sleeper pack earplugs just in case. We called front desk about the especially loud neighbor and it was remedied very quickly.

Great location. Food trucks, coffee, music venues all very short walking distance, parking lot was very secure. We had a booking date mix up and every staff member we spoke to while fixing it was incredibly friendly, patient, knowledgeable, and helpful. Even though I booked through a 3rd party they helped every step of the way. I would definitely stay again just because of how exceptional the staff was.

Stayed in May 2024

Breakfast was easy to order and brought to our room quickly. The food was delicious.

Stayed in May 2024

$49 parking is a lot but I think that is pretty standard for Portland. The valets were very nice and pretty quick to bring the card around.

The history of the hotel and the Historic Stairwell with the original marble floors and the photos of Portland's history is wonderful. The lobby with the walnut pillars and walls and crystal chandeliers is beautiful. The room and bedding was quite comfortable and very clean. I also like that we were provided two free bottles of water. Might not be much but not every hotel even offers that for free anymore.

Stayed in April 2024

It was walking distance to our concert venue, and loved the way it looked inside. Very fun stay

Stayed in April 2024

I had breakfast included asked where and they said the one off the lobby and then still got a bill.

The room and building was nice and the bed was great and access to coffee at all times was great. Staff were helpful as well😁

Stayed in March 2024

Booking.com said there would be a kitchenette in the room. When I showed the staff the confirmation stating same in email, they informed me that none of their rooms had kitchenettes. They comped us with $50 food daily. Nice of them, not so nice booking.com!

Stayed in March 2024

Location is prime, the bar is awesome. We always stay here when we come to town! ♥️

Stayed in March 2024

Nice hotel. Staff. Good restaurant.

Stayed in February 2024

Odd lack of places to hang a towel in the bathroom

The staff, in particular the restaurant staff, was amazing

Stayed in February 2024

Restaurant wasn’t open all the time

Beauty of the architecture, large room, on site food/drinks

Stayed in February 2024

It was all good. No complaints.

Dinner in the lobby was good and we didn't have to go out during the rainstorm. We also enjoyed the History Stairway with the excellent photos and Portland trivia. I was happy to see that many president's stayed at The Benson and that 45 was not among them! Desk staff and restaurant service staff were exceptional.

Stayed in February 2024

Always know what we are getting. Professional staff, clean rooms & good location. Beautiful lobby!

Stayed in January 2024

Would like more options for beverages (sodas) , was a bit crowded on Saturday night

Great location, super comfy beds and linens, great decor for the holidays

Stayed in December 2023

The bathroom was a bit stark and small compared to the rest of the property . Decor in rooms functional but bland .

The grandeur was unexpected in the lobby for a hotel at this price level. The staff were attentive .

Stayed in November 2023

Didn’t feel safe leaving my car anywhere

Quiet and comfortable rooms

Stayed in November 2023

Comfortable and relaxed. Unpretentious. Quality.

Stayed in November 2023

Service elevator had a squeek with operation. Reported to staff but since my stay included a weekend I didn't expect it to be serviced during our trip

Didn't know what to expect because everyone seems to always bag on Portland, but overall we had a great stay. Room was clean, spacious and well furnished.

Stayed in November 2023

The bathroom shower door was terrible and made a mess

The staff and the rooms were great!

Stayed in October 2023

The location, because there were a lot of homeless people sleeping outside. This was intimidating for a solo 70 year-old traveller. This affected how much the guest could explore the local area.

Elegant, pleasant, great staff. Complementary coffee in the lobby. Upbeat atmosphere. Great piano music at the weekend. Superb food. Great bathtub as requested.

Stayed in September 2023

Bathroom was tiny. No countertop.

Beautiful historic property in the middle of downtown. Room was very clean and plush. Excellent bed.

Stayed in September 2023

I want to commend the staff for their assistance. The check-in desk clerk was exceptionally helpful and went beyond the call of duty. We were in Portland for medical reasons and it was a stressful time. The restaurant waiters and the parking valets were very professional and helpful. We will stay there again.

Stayed in September 2023

The hotel was a beautiful older hotel, with ceiling carvings and wood trim. The bed was very comfortable, and the room was very clean. We enjoyed the food too.

Stayed in September 2023

The room was super cozy and the location was great.

Stayed in September 2023

Rooms were clean, spacious and nicely appointed, beautiful older facility that has been nicely upgraded

Stayed in September 2023