75A East Wacker Drive, Chicago Loop, Chicago, IL 60601, United States of America
#67 of 180 hotels in Chicago
Guests' ChoiceBased on 3308 hotel reviews
8.4Cleanliness
8.5
Comfort
8.6
Location
9.7
Facilities
8.3
Staff
9.1
Value for money
8.4
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
John
United KingdomGreat location for getting around and dining
Stayed in April 2024
Reviewed: April 25, 2024
Rebecca
United States of AmericaFriendly, knowledgeable, helpful front desk staff.
Stayed in April 2024
Reviewed: April 24, 2024
Stephen
AustraliaNo real issues for me. The view out of my window was a concrete roof below. However - if i wanted a view I would have paid more, so not really a complaint.
Excellent location with the Riverwalk, Magnificent Mile and many restaurants within easy walking distance. Room and bathroom were both of a good size, with microwave and fridge included. I arrived at midnight and the self-check-in was simple with a concierge on hand to guide you through any concerns.
Stayed in April 2024
Reviewed: April 23, 2024
Joseph
United States of AmericaThe bed was a little uncomfortable and the room was a little too small
It was clean and the price for the location was good
Stayed in April 2024
Reviewed: April 21, 2024
Sarah
United States of AmericaI think our bathroom could have been a little cleaner and our toilet got clogged but other than that it was just fine
I loved the location and the hotel itself was beautiful
Stayed in March 2024
Reviewed: April 21, 2024
Sheila
CanadaClose proximity to the main areas.
Stayed in March 2024
Reviewed: April 21, 2024
Yan
United States of AmericaThere is a laundry facility for guests which was really nice to have but it’s always in use by hotel stall for beddings curtains wash cloths rags and blankets. Really hope the facility is indeed for guest use.
The location, the room size and the River view. Will definitely book again on my next trip. Bed was comfortable. Polite staff.
Stayed in April 2024
Reviewed: April 20, 2024
Tobias
SwitzerlandNo cleaning on day 2 for some reason
Central, easy to check in
Stayed in April 2024
Reviewed: April 19, 2024
Marcos
BrazilThe service is simple and not friendly.
The location is superb. The room is big and they have free water.
Stayed in April 2024
Reviewed: April 18, 2024
Jones
United States of AmericaI didn't like the attitude of one of the front desk managers. I didn't like the fact that the room was cold and we had to ask for a space heater. Then got accused of already having one, like I was lying.
I liked how the room looked. I liked the upgrade. I like the location
Stayed in April 2024
Reviewed: April 17, 2024
Berta
ChileRooms are little bit old (furnitures and bathroom installations are worn out).
Location is perfect; it's located by the riverside right in front of the Trump's Tower in downtown. everything is walking distance.
Stayed in March 2024
Reviewed: April 17, 2024
Emel
TurkeyBuilding is old and you can feel it in the design and the cleanliness. Carpet feels dusty and in the bathroom and room itself you can see it lacks of deep cleaning. AC didn’t work. There were moments I felt chilled but it didn’t work. Luckily it wasn’t a very cold time in Chicago. Price is quite high. I would expect better conditions and standards for that price.
Location is very good. It has a very good view of the river. But the window is small and you need to go stand in front of the mirror to see it :( bed and pillows were very comfortable. Check in was easy and the staff was helpful. There was room cleaning everyday.
Stayed in April 2024
Reviewed: April 16, 2024
Aybüke
TurkeyNo breakfast, the furnitures in the room can be renovated,
Location was excellent, the size of the room was ok, it was room with the river view and this was very nice. The desk guys were very helpful.
Stayed in April 2024
Reviewed: April 16, 2024
Mcknight
United States of AmericaThe only issue was that in the morning while we were out for breakfast, our room was "somehow" checked out of and all the contents of our room were packed up and put at reception.
The hotel is absolutely beautiful, with a stellar location. Everything was in walking distance.
Stayed in April 2024
Reviewed: April 14, 2024
Chanutr
ThailandGreat location and staff is very helpful!
Stayed in April 2024
Reviewed: April 14, 2024
Hande
TurkeyThe only problem was the heat in the room. It wasnt warm enough even though we turn on the air cond.
Location is superb.close to everywhere. Free coffee machine on 2nd floor is awesome. And also there are water taps on some floors. Our room was big enough for 2 and clean . I definetely recommend River hotel.
Stayed in April 2024
Reviewed: April 13, 2024
Jason
CanadaExcellent location and reasonable prices.
Stayed in April 2024
Reviewed: April 13, 2024
Kate
New ZealandIn the first room we had the bathroom faced the bedroom and coz was frosted glass meant that every time through night the light was on still lit up main room. If bathroom facing the bedroom better to have darker door. Second room the bathroom faced a diff direction so wasn’t an issue.
Staff were friendly and helpful when TV wasn’t working moved us to a different room. Having water bottles was great and laundry facilities.
Stayed in February 2024
Reviewed: April 13, 2024
Aisling
IrelandThe room was compact but again we spent very little time in the room so wasn't an issue overall.
The staff were so friendly and helpful. The location is absolutely phenomenal for the price we paid (about 100 dollars less per night than any other hotel in the vicinity). We spent very little time in the hotel which worked for us. The facilities are great for the price including complimentary water beside the elevator.
Stayed in April 2024
Reviewed: April 12, 2024
Adrianp
Costa RicaA well located hotel with a clean room. The staff was very helpful.
Stayed in April 2024
Reviewed: April 10, 2024
Pamela
ChileThey did not clean the room and we asked for it, and we had trouble with the heating and had to change room
The location was great
Stayed in April 2024
Reviewed: April 9, 2024
Juan
MexicoWhen we were checking in, they offered to change our room to one with a river view. It is very well located since we were a couple of blocks or train stations to every place we planned to visit. The room was small but it was everything we needed.
Stayed in April 2024
Reviewed: April 9, 2024
Carl
United KingdomNo food facility
Room was lovely, free water fountain was useful. The washing and drying (laundry) facility was great too as it rained and snowed during our visit!
Stayed in April 2024
Reviewed: April 8, 2024
Michelle
United States of AmericaHad to pay for parking when I reserved it said free parking
Location
Stayed in April 2024
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