660 Albany Shaker Road, Albany, NY 12211, United States of America
#4 of 41 hotels in Albany
Guests' ChoiceBased on 564 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.9
Staff
9.2
Value for money
8.4
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 8, 2024
Shali
United States of AmericaHad a big group of kids staying that were loud in the hallway.
Comfortable room
Stayed in March 2024
Reviewed: May 7, 2024
Damia
United States of AmericaCrowds for events
Prefer to stay when traveling for business.
Stayed in April 2024
Reviewed: May 4, 2024
Collier
United States of AmericaHad to request towels we were there three nights
Excellent
Stayed in April 2024
Reviewed: April 30, 2024
Michael
United States of AmericaI didn’t like their menu promoting drinks but can’t serve liquor till after 12. I go many places in New York State and can drink liquor before 12 noon and not a issue. I thought that was bad service, don’t promote Sunday brunch with liquor but really it’s not.
Very clean, great food and staff.
Stayed in April 2024
Reviewed: April 29, 2024
Collin
United States of AmericaOverall the stay was good, and the bad things are just nitpicks. The beds were a little uncomfortable, but not unbearable by any means. The restaurant was a bit expensive, but perhaps for the area this is common. The bathroom lighting was very harsh, and it seemed like there was no bathroom fan running.
The room was clean, the staff was nice and the facility was beautiful. Breakfast at the restaurant was delicious.
Stayed in April 2024
Reviewed: April 20, 2024
Calah
United States of AmericaClean and quiet with good food.
Stayed in April 2024
Reviewed: April 14, 2024
Judge
United States of AmericaThe bed was not as firm as I would like. The coffee maker needs bottled water. The sink water is strongly chlorinated. The coffee in the restaurant was terrible. Go with Green Mountain Coffee Dark Magic. More flavorful. And doesn't taste watery..The shower water pressure was weak. More expensive than other hotels. I will probably explore other locations to compare against. But I am willing to try another visit just because of the staff.
Staff! Very helpful and super friendly! I liked the water station at the registration desk. I liked the shower height.
Stayed in April 2024
Reviewed: April 13, 2024
Stephen
United States of AmericaClean room and comfortable bed
Stayed in April 2024
Reviewed: April 13, 2024
Samantha
United States of Americafood was great! room and facilities were super clean
Stayed in April 2024
Reviewed: April 12, 2024
Mikhail
United States of AmericaClean, courteous staff
Stayed in April 2024
Reviewed: April 10, 2024
Philip
United States of Americawe could not get the wifi to work
We had a good dinner when we were too road-weary to go farther a field.
Stayed in April 2024
Reviewed: April 8, 2024
Jah
United States of AmericaThe pool wasn’t very big
It was big and nice views
Stayed in April 2024
Reviewed: April 1, 2024
Travis
United States of AmericaWas so gorgeous for my close friends wedding
Stayed in March 2024
Reviewed: March 6, 2024
Gregory
United States of AmericaBar area understaffed !! The people who did work there were excellent and efficient , however more staffing is needed . Great
Beautiful , clean and fresh facility .
Stayed in March 2024
Reviewed: March 4, 2024
Gaetano
United States of AmericaEverything was great
Excellent value for such a nice hotel
Stayed in March 2024
Reviewed: February 20, 2024
Benita
United States of AmericaEVON WAS an incredible host on the phone as well as in person
Stayed in February 2024
Reviewed: February 2, 2024
Nancy
United States of AmericaThe hotel knew nothing about your website that said breakfast was $8.00, and dinner was $25.00 each.
Breakfast was delicious.
Stayed in January 2024
Reviewed: January 19, 2024
Jean
United States of AmericaN!A
Loved the room and lounge
Stayed in January 2024
Reviewed: January 8, 2024
John
United States of AmericaBeautiful, clean. Just overall awesome place
Stayed in January 2024
Reviewed: December 20, 2023
Mary
United States of AmericaOur stay was too short😢
Everything was exceptional just like it always is.
Stayed in December 2023
Reviewed: December 14, 2023
Lynn
United States of AmericaAverage hotel stay
Clean and convenient.
Stayed in November 2023
Reviewed: December 4, 2023
Aivy
United States of AmericaEverything was great
My room was super clean and the staff were wonderful
Stayed in December 2023
Reviewed: December 4, 2023
Donald
United States of AmericaI was happy with everything
Nice clean hotel, very friendly staff, quiet
Stayed in December 2023
Reviewed: December 1, 2023
Sharon
United States of AmericaAfter traveling for 6 hours it was so nice to have a full service restaurant in house open ( open late into the evening) with a good selection from appetizers to entrees. We loved not haveing to leave the hotel in search of dinner. Also again having a hearty breakfast before getting on the road was a wonderful amenity. The staff at the front desk and the entire restaurant staff were friendly and helpful.
Stayed in November 2023
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