restaurant, no coffee available

location was great, very friendly staff

Cleanest friendly

Fantastic service

Very picky comment but plusher / softer towels would have be nice.

This hotel exceeded my expectations! I felt as though I was in Europe at a 5 star hotel. The property oozes old world charm and service. The location is central to all the hustle and bustle of midtown and yet, when one walks through the hotel doors, one enters a peaceful oasis. The staff is solicitous without being overbearing, and Edwin at the front door greets as if everyone is family. The rooms were clean and comfortable and the bed was among the most comfortable of any hotel we’ve ever stayed in. Special mention to the mini bar and selection of treats in the room.

Walls are very thin--could easily hear conversations from the rooms next door. No microwave.

Location very central to theater district, Central Park, Times Square, Carnegie Hall. Somehow didn't hear much outside noise. Staff were outstanding--extremely courteous, highly professional and helpful without being overbearing. Room and bathroom were huge (not just for NYC standards but bigger than most standard hotel rooms we've stayed in in other cities) and we just had a standard king room. Housekeeping available daily. Fridge, iron and ironing board, large in room safe, and bathrobes available for use in the room.

No complaints!

The room was much more spacious than expected. The staff were wonderful. The location was perfect for walking almost everywhere we wanted to go. The noise level wasn't bad either.

Stayed in March 2024

Although clean, the hotel is a bit tired and the room fittings and bathrooms need to be replaced. !we were on the 4th floor)The staff are great though and nothing too much trouble. Would stay there again

Great position for the Times Square attractions and pretty much where you need to be for everything

The property is a bit run down and the TVs were not placed well for watching from bed. The bathroom door squeaks so hard to be quite in the morning

Lovely older hotel. Lovely staff, super friendly and accommodating. The property needs maintenance and one room was missing a set of curtains so it was noisy but the moved us to another room and it was lovely. The rooms are spacious which is rare.

There was nothing we didn't love with this hotel.

Great hotel. Our favorite so far after 9 visits to NYC. The staff are amazing, hotel is beautiful. Location is awesome. We can't wait to come back. Highly recommend this hotel.

The bathroom fixtures were in need of maintenance

The Michelangelo is that rare mid town hotel which is strategically located , well appointed and lovingly managed by a superb and committed staff of customer celebrating staff. The making an excellent staff is how they respond to unforeseen issues - and the Michelangelo staff from day manager Elizabeth to her able desk door and bell captains were all accommodating warm and welcoming. Thanks for another great stay.

Stayed in April 2024

The bar frequently ran out of premium beers ( but this seemed to be the same at a lot of bars & restaurants across NYC). i have had to think hard to come up wit this fault, as everything else was perfect.

Location is perfect for exploring NYC, the room was really spacious and comfortable. The staff were all super friendly and helpful. My next visit to NYC will be at the Michaelangelo. Love it.

Best staff ever, large rooms are wonderful, some attention to needed repairs are necessary as well as some deep cleaning in some areas.

No refrigerator/freezer/microwave/coffee maker in the rooms. I took an upgrade to a Junior Suite and the view was of looking at brick walls. Would never spend this kind of money for a room that didn't include breakfast/coffee, etc. ........ just not worth the extra costs.

The bedding was very comfortable.

bath products, property is a little "down on its heels" - but still enjoyable and very comfy

great bed, nice touch with bathrobes, unexpected, great bathtub

Nothing to dislike.

Everything! This hotel is immaculate and staff are all kind and helpful. Beds very comfortable. Rooms spacious, luxurious. We received complimentary champagne, water, lemonade, gourmet snacks! I cannot say enough about this amazing place!

Stayed in March 2024

The location is perfect! Right in between Times Square and Central Park!

Stayed in March 2024

A little bit old

Extrimly large suit (especially in NY standards ) outstanding location, outstanding staff

Location

Stayed in February 2024

I liked everything

Excellent

Room was stuffy and the thermostat never seemed to work to cool it off. Room decor is starting to look tired and bathroom very dated.

Room size was amazing for NYC, location was excellent and room was clean.

Not enough USB

Location, room service, the bed

It is a beautifully kept older hotel with marble floors, artwork and other unique details. Every single staff member was genuinely friendly and helpful. Our room was clean, well appointed and spacious.

Soft goods and furniture in rooms were outdated and frumpy

Quality of building

Nothing.

Great location, super friendly staff, huge guest room.

The beds were very comfortable and the little extra space provided by the lounge area felt great in NYC. The location is incomparable. Right on Times Square. You get what you pay for.