270 West 43rd Street, New York, NY 10036, United States of America
#255 of 416 hotels in New York
Guests' ChoiceBased on 769 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
9.2
Facilities
8.0
Staff
8.2
Value for money
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 5, 2024
Sebastian
GermanyMould in the rooms
The property is located in the heart of NYC. The staff is friendly and the rooms are comfortable.
Stayed in February 2024
Reviewed: March 26, 2024
Ann
BermudaLocation
Stayed in March 2024
Reviewed: March 19, 2024
Leni
IndonesiaClean room and comfortable beds.
Stayed in March 2024
Reviewed: March 14, 2024
Heather
United States of AmericaThere was a mistake when we checked in (towels on the floor, lights on, tv on, so someone hadn’t fully cleaned the room) but the immediately gave us a better room and it was all good.
Comfy beds, nice showers (rain shower and hand held shower and tub), good views, fantastic location. Staff was the best! So friendly and welcoming.
Stayed in March 2024
Reviewed: February 24, 2024
Shannan
United States of AmericaEverything was great!
Great location, large, clean rooms!
Stayed in December 2023
Reviewed: December 30, 2023
Jaimes
United States of AmericaTook a lot of time first day to get covers for pull out bed like 8 hours . Front desk did not share how to use 30 dollar credit a day or complimentary tickets .
Hotel staff was very attentive ,
Stayed in December 2023
Reviewed: December 24, 2023
Kirk
United States of AmericaThe rooms are dated. The room did not feel clean. The bathroom was very nice. The room had a shared door with another room, we could hear the next room at night. Too loud.
Staff was very helpful and friendly. The food was good.
Stayed in December 2023
Reviewed: December 19, 2023
David
FranceRude staff
Location
Stayed in December 2023
Reviewed: December 10, 2023
Shannon
United States of AmericaThey food/restaurant was super inconvenient. No place to get a quick cup of coffee.
The location was great. Easy to get to a lot of things
Stayed in November 2023
Reviewed: November 21, 2023
Huma
United States of AmericaLittle run down and staff were always looking for tips
They had nice complimentary snacks in the afternoon
Stayed in October 2023
Reviewed: November 15, 2023
Naif
United States of AmericaThey took a deposit from me when I arrived and till today they don’t refund that money at all. That is really shame on them, it’s like they are trying to steal as much money as they could from you. Also, the place from inside is confusing and if u find food thrown on the whole way don’t worry that’s normal.
Location even it was scary at night
Stayed in August 2023
Reviewed: November 13, 2023
Akanksha
United States of AmericaThere was no fridge in the rooms. Being parents to our 1 year old it was quite tough to manage his whole milk.
Location, staff, clean and good rooms. THE VIEW
Stayed in November 2023
Reviewed: November 7, 2023
Dalal
KuwaitNo isolation of sound between the rooms
The location is perfect close to everything
Stayed in November 2023
Reviewed: October 30, 2023
Nataliia
United States of AmericaThe hotel may charge extra for some services, be prepared for it... because I didn't know about it🤷🏻♀️🤷🏻♀️ Everything else is fine…
Good location, close to the metro, city center, easy to get to all tourist places
Stayed in October 2023
Reviewed: October 23, 2023
Joshua
PanamaThe bed sheets were dirty when we checked in, there is no fridge but one can be rented. The toilet made loud noise when flushing.
The location and the kindness of all the staff
Stayed in October 2023
Reviewed: October 19, 2023
Shauna
United States of AmericaThat there were no refrigerators or mini refrigerators in the rooms. My mom had insulin that needed to stay cold so we had to use the ice bucket to keep it as cold as possible
Location and well kept and clean. Very welcoming
Stayed in October 2023
Reviewed: September 26, 2023
Rodney
Trinidad and TobagoClean,cooperative helpful staff,very good location,clean rooms ,good view,quiet space
Stayed in August 2023
Reviewed: September 24, 2023
Silv
AustraliaLocation
Stayed in September 2023
Reviewed: September 23, 2023
Francesca
CanadaHow expensive it was in Sept! Unfair and price gauging. Not with $800 a night
Friendly staff Clean and large rooms
Stayed in September 2023
Reviewed: September 16, 2023
Anthony
United KingdomRoom not ready, however it was a twin king size bed room.
Location is perfect. We arrived at 6.30pm and our room wasn’t ready. So helpful at reception. Offered us a complimentary meal. This was the only down side. Great location, bar and restaurant to chill in at night time.
Stayed in August 2023
Reviewed: September 11, 2023
James
AustraliaNothing
Location was great
Stayed in September 2023
Reviewed: September 6, 2023
Sedora
United States of AmericaListed to accommodate 3 people but there was one king-size bed and there was no sofa pullout bed. A roll away bed would have costed extra per night. Also there was an additional $30 per night NYC destination fee. The bathroom commode area smelled a little pissy.
Location
Stayed in September 2023
Reviewed: September 5, 2023
Judy
United States of AmericaThe breakfast was highly overpriced.
Location, great view, clean facility
Stayed in September 2023
Reviewed: September 5, 2023
Brenda
United States of AmericaThe thermostat was stuck at 64, which is much colder than we are comfortable at. The TV remote did not work and the refrigerator was out of order.
Room was clean.
Stayed in September 2023
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