191 North Los Robles, Pasadena, CA 91101, United States of America
#16 of 39 hotels in Pasadena
Guests' ChoiceBased on 220 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.1
Staff
8.4
Value for money
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Gina
United States of AmericaNot much around to get something to eat
Comfortable room
Stayed in April 2024
Reviewed: February 20, 2024
Catherine
United States of AmericaThe towels did not absorb water, mostly pushed it around. The room faced a large street and the noise at night was hard to sleep through with cars revving at all hours.
The room was a good size and it was clean. The bed was comfortable. The bathroom products provided were nice. The staff was extremely friendly and went out of their way to make us feel welcome. The in and out valet service was fantastic.
Stayed in February 2024
Reviewed: October 23, 2023
Philippe
United States of AmericaElevator not working to get to self parking and to many reserve spaces.
The fitness center
Stayed in October 2023
Reviewed: September 2, 2023
Steven
United States of AmericaThe interior was besutiful
Stayed in September 2023
Reviewed: August 15, 2023
Loretta
United States of Americano coffee bar
pillows
Stayed in August 2023
Reviewed: June 26, 2023
M
United States of AmericaThe elevator situation was not in good running condition. Had to wait for 20 minutes each time using the elevator.
Location was good. Close to freeway very accessible. Room was very clean, bed was super comfy me an the wife did not want to get out of bed!
Stayed in June 2023
Reviewed: June 23, 2023
Lasaundra
United States of Americathe room accomendation...there was no differene between superior and delux!!! But there was a approx. 40-50 dollar difference!!!
the pictuer was different fronm what we had in person...misleading!!!
Stayed in June 2023
Reviewed: June 4, 2023
Vergel
United States of AmericaThe bathroom wasn’t clean
The location and the room was huge
Stayed in April 2023
Reviewed: June 2, 2023
Nicholas
United States of AmericaThe doors slammed shut -- not just ours but everyone's. All throughout the night, the doors slammed.
Great location
Stayed in May 2023
Reviewed: April 11, 2023
Michele
United States of AmericaNo gift shop. No water in room and limited coffee pods i.e. for only one person. Bad view.
Restaurant
Stayed in April 2023
Reviewed: April 10, 2023
Tim
United States of AmericaPillows
Bed
Stayed in April 2023
Reviewed: March 16, 2023
Thomas
United States of Americabathroom was very small & don’t like the shower being in a tub. there was a continuous pulsing, base like sound, thought it was base music but never ended. also no on room floor beverage machine, only at gift shop, which was never open. no convenience stores nearby.
nice lobby and public areas.
Stayed in March 2023
Reviewed: March 6, 2023
Margaret
United States of Americayou could not l int the lid not he toilet - it runs into he wall. It makes usage a bit difficult.
the room was very nice and spacious
Stayed in March 2023
Reviewed: January 15, 2023
Dennis
United States of AmericaNo bathrobes!!
clean, roomy, nice staff.
Stayed in January 2023
Reviewed: December 28, 2022
Mike
United States of AmericaI could not get the shower hot, it was lukewarm at best. That’s never happened to me before at this hotel.
Great location and friendly staff
Stayed in December 2022
Reviewed: December 12, 2022
Simonoff
United States of AmericaPrice, freshness of room
Staff, location
Stayed in December 2022
Reviewed: October 4, 2022
Sergio
United States of Americathe bathroom door is little uncomfortable
very nice
Stayed in October 2022
Reviewed: September 11, 2022
Susana
United States of AmericaHotel building is nice with pool, gym and restaurant and also close to Main Street with many store and food options.
Stayed in September 2022
Reviewed: September 8, 2022
Che
United States of AmericaThe bathroom needed attention. Shower knob was falling off, shower head had scale build up it was spraying everywhere. The room had pencil marks and scratches on walls throughout the room.
The Ventanas area was nice.
Stayed in September 2022
Reviewed: August 20, 2022
Christopher
United KingdomSigns of wear & tear in room and on drawers etc.
Nice rooms & good bathroom. Good view from 12th floor.
Stayed in August 2022
Reviewed: August 19, 2022
Mike
United States of Americanothing
convenient and secure
Stayed in July 2022
Reviewed: August 13, 2022
Thomas
United States of Americaexpense
location; Facilities (restaurant & bar)
Stayed in July 2022
Reviewed: August 10, 2022
Harald
Netherlandsbreakfast booked for 4 (2 adults and 2 kids) but only 2 breakfasts granted we had to pay the difference and await a reimbursement
Stayed in August 2022
Reviewed: May 28, 2022
Kathleen
United States of AmericaNo comfortable chair in the room. Wasn’t told to validate parking voucher to gain Hotel rate.
Good location, clean, had a breakfast cafe.
Stayed in May 2022
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