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  5. Reviews of University Manor Inn

Reviews of University Manor Inn

3612 Main Street, Buffalo, NY 14226, United States of America

#35 of 36 hotels in Buffalo

Guests' Choice

Review Score

Based on 160 hotel reviews

5.3

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    6.0

  • Location

    7.1

  • Facilities

    5.8

  • Staff

    6.6

  • Value for money

    5.8

  • Free WiFi

    6.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 28, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Awesome customer service!

    Stayed in February 2024

  • Reviewed: July 28, 2023

    5.0
    Very friendly but not a great price for the accommodations
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not clean (sticky carpet and dirty bathroom).

    The staff were very friendly and so nice! Everyone we saw who stayed/lives there were kind and welcoming.

    Stayed in July 2023

  • Reviewed: June 25, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    noisy guests, doors in stairwells slamming all night long, bathtub in disrepair, bathroom ceiling cracked, noisy air conditioner

    TV, bed, refrigerator, vinyl laminate floor in main room were quite nice. Parking lot was well lighted

    Stayed in June 2023

  • Reviewed: November 18, 2022

    5.0
    older property. paid a decent rate
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    rooms have obviously been smoked in over the years

    only 11 min drive from airport

    Stayed in November 2022

  • Reviewed: October 28, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room with Spa Bath - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It smelled like a thousand cats were in the room. So horrible! The hot tub didnt even get hot and the water pressure was so low, it would have took a day to fill the tub up. A cold spa bath

    Stayed in October 2022

  • Reviewed: September 26, 2022

    4.0
    I hated it
    • Leisure trip
    • Couple
    • Queen Room with Spa Bath - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the jacuzzi was dirty, the toilet was leaking from the bottom causing the bathroom floor to flood, the room smelled mildewed, the bed had burn holes all throughout

    nothing everything was terrible

    Stayed in August 2022

  • Reviewed: August 5, 2022

    5.0
    Fair
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I’m not quite comfortable with what’s going on within the vicinity and the guest in this hotel. On my entire stays, there’s a lot of shouting and barking in the other rooms (inside and outside). My room is not clean particularly the bathroom.

    I like the location

    Stayed in August 2022

  • Reviewed: July 6, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Spa Bath - Smoking
    • Stayed 3 nights

    seating furniture was badly stained, bedding had holes and stains, jacuzzi edges had crumbling and dirty calk around rim, tv remote did not work, front door had big opening from bottom of entrance.

    liked the action of manager of issues

    Stayed in July 2022

  • Reviewed: June 13, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Finding a local bar at 11pm

    Price

    Stayed in June 2022

  • Reviewed: May 31, 2022

    5.0
    It was sufficient, but if they did some remodeling and upgrading of the rooms, can be better.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights

    There were holes in the wall where something had been but was no more. The outlets on the light fixtures did not work. The hair dryer in the bathroom did not work. The mattress was too firm for my comfort. There was also no place to hang clothing. There was no exhaust fan in the bathroom to expel steam.

    The shower head had great water pressure. The table and chairs were convenient and useful. The refrigerator worked well. The TV worked well.

    Stayed in May 2022

  • Reviewed: March 27, 2022

    6.0
    The location was perfect for our overnight stay and the room was adequate for a short stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Even though it was a non-smoking room it smelled like patrons had smoked in the room before.

    The bed was super comfortable with lots of pillows. Dunkin' Donuts is right next door which was great for a breakfast and coffee before we got on the road.

    Stayed in March 2022

  • Reviewed: March 24, 2022

    4.0
    Free Nights There Or Somewhere Else
    • Business trip
    • Couple
    • Queen Room with Spa Bath - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They Are very disrespectful they take ppl money known of they spa pool work and Yu can get yo money back it’s hoes in the walls

    Nothing it was bad

    Stayed in March 2022

  • Reviewed: November 17, 2021

    5.0
    Whatever
    • Leisure trip
    • Couple
    • Queen Room with Spa Bath - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was suppose to be a queen it was a full. Sheets were dirty, ashes on the floor. I understand burn marks. Advertised mirror around hot tub was none. Tub was small. No ashtrays. Met my 1st prostitute not low end or high end mid level prostitute. Cops should up not for the lady of the night. All within 1st hour of check in.

    It had a hot tub. It was a smoking room.

    Stayed in November 2021

  • Reviewed: October 16, 2021

    4.0
    rude
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I paid for a king room and got a room with 2 Beds

    Stayed in October 2021

  • Reviewed: October 10, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Meh, AC didn’t work, thin walls, could hear the people on both sides of us, dirty bath tub, wall lamps were barely hanging on not allowing us to use the outlets that were provided with them. A little over priced for what was provided, but was the cheapest in the area. If you are looking for a place to just sleep for the night and are okay with the bare minimum and then this place isn’t too bad… it’s just meh.

    Nothing really.

    Stayed in October 2021

  • Reviewed: October 9, 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Well it advertises a breakfast, and there wasn't one ; just coffee for 2 hours.

    Stayed in October 2021

  • Reviewed: August 18, 2021

    5.0
    The room was low-priced, and it's quality reflected that low price.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The freezer was iced over and not clean. The chair covers were questionable; there were stains and possible burns on the chairs, even if the rooms supposed to be smoke-free.

    The staff was friendly and accommodated my request for a ground floor room. Also, the water pressure was strong.

    Stayed in August 2021

  • Reviewed: July 30, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Sheets were used. Hair pin found in bed.

    Stayed in July 2021

  • Reviewed: July 12, 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    There were multiple arguments and physical altercations that occurred on the property which were very disturbing and made us uncomfortable. There was no indication upon booking that continental breakfast would be unavailable, so it was a bit of inconvenience.

    The housekeeping ladies were very attentive and helpful.

    Stayed in July 2021

  • Reviewed: July 10, 2021

    5.0
    The only way I see me returning to this location is if it happened to be a last resort.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    What I didn't like is the site said continental breakfast, but they didn't have the continental breakfast available. It would have been nice to know before booking where I could have choose another hotel instead. Also, I wasn't very happy that we had neighbors whom were fighting at all different times of the day & night....where it sounded like they were going to come thru the wall into my room. Also the chairs in the room were full of stains. The refrigerator I had the part for the freezer was so from you could put anything in it . It looked like a big block of white foam around it.

    The location was close to restaurants and a supermarket. Also close to convenient stores as well. I liked the service from the Housekeepers ( the ladies were amazing down to checkout).

    Stayed in July 2021

  • Reviewed: July 1, 2021

    4.0
    O
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It had bed bugs

    It was cool

    Stayed in June 2021

  • Reviewed: April 11, 2024

    1.0
    Stay Away
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The place was dirty, reeked of cigarette and is in a dangerous location. I had to leave as soon as I got there and moved to a better location, I am in the process of getting a refund...

    I didn't like anything

    Stayed in April 2024

  • Reviewed: March 26, 2024

    1.0
    Terrible . Horrible . Hotel sucio , la sabanas sucias , las paredes , odor to smoke.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Dirty everywhere, wall, bed , carpet so dirty . Terrific experience

    I did not stay in this hotel ,it was so dirty and very uncomfortable. Terrible experiencia. Never will go there or recommend to anyone.

    Stayed in March 2024

  • Reviewed: January 20, 2024

    7.0
    Just ok
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The employees aren't very friendly. They dontbofger linens if u stay over and I wanted to change rooms and they wouldnt

    They are always very prompt to answer or give u what u ask for. Or. Nwed

    Stayed in December 2023

Showing 1 - 25

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