Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. California hotel reviews
  4. Los Angeles hotel reviews
  5. Reviews of Viceroy Santa Monica

Reviews of Viceroy Santa Monica This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1819 Ocean Avenue, Santa Monica, Los Angeles, CA 90401, United States of America

#97 of 381 hotels in Los Angeles

Guests' Choice

Review Score

Based on 461 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    7.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 15, 2024

    7.0
    A pleasant getaway!
    • Leisure trip
    • Solo traveler
    • Partial Ocean View King
    • Stayed 1 night
    • Submitted from a mobile device

    Front door, no doorman to receive you, short staffed to get the car on departure when they charge an astronomical $60 parking fee p/n

    Pleasant decoration, comfortable hotel

    Stayed in March 2024

  • Reviewed: February 21, 2024

    8.0
    A nice boutique with attentive staff
    • Leisure trip
    • Family with young children
    • Partial Ocean View Junior King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms really should have tea and coffee available and those little extra touches.

    The hotel is a boutique with a fresh feel and attentive staff. The rooms are clean, newly decorated and of good size. The bathroom was large, and the shower was one of the largest I have seen at a hotel of late. The pool was small but clean.

    Stayed in February 2024

  • Reviewed: January 29, 2024

    8.0
    Very enjoyable
    • Leisure trip
    • Travelers with friends
    • Partial Ocean View King
    • Stayed 3 nights
    • Submitted from a mobile device

    I was travelling from overseas. In the lead up to my stay I had great difficulty getting through to the front desk to confirm my booking. That was super frustrating.

    The staff were wonderful. Very friendly and efficient. I especially appreciated the water available at the front desk.

    Stayed in January 2024

  • Reviewed: January 18, 2024

    8.0
    Nice place
    • Business trip
    • Travelers with friends
    • City View King
    • Stayed 3 nights
    • Submitted from a mobile device

    Not much. I would put a coffee machine in the room.

    Location, staff, rooms...

    Stayed in January 2024

  • Reviewed: January 17, 2024

    8.0
    Overall it was a fantastic stay.
    • Leisure trip
    • Solo traveler
    • Partial Ocean View King
    • Stayed 3 nights

    They didn't have coffee in the rooms, only coffee for purchase in the lobby cafe. There is a $40 / day amenity fee they tack on after the taxes etc. The shower water pressure wasn't awesome, maybe I'm not used to rainshower heads.

    The rooms and the beds were great. The staff were super nice and friendly and helpful. The pool was nice but a bit small. The outdoor area was really great. The lounge / restaurant / lobby was very nice and well designed. First rate service overall.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    modern and friendly santa monica hotel with great design and amenities
    • Leisure trip
    • Couple
    • Partial Ocean View King
    • Stayed 3 nights

    there was some traffic noise from the road, but it was not too bad. beds were very soft, so if you are used to firmer mattresses this will not be comfortable.

    excellent location, very friendly staff, spacious and beautiful rooms, great outdoor area and very modern and clean gym facility. bike rentals were a great experience too.

    Stayed in December 2023

  • Reviewed: December 28, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • City View King
    • Stayed 7 nights
    • Submitted from a mobile device

    Disappointed that there was no hot tub on site for the price we paid. Also cost of parking overnight was a bit extreme!

    Location was good able to walk every where

    Stayed in December 2023

  • Reviewed: November 23, 2023

    9.0
    After the reservations made me fearful of disorganization and not good service, once I got there I was pleasantly surpri
    • Leisure trip
    • Couple
    • Partial Ocean View King
    • Stayed 1 night
    • Submitted from a mobile device

    The phone system was recently revised and is flawed. Deeply messed up, that's all I can say.

    Nice Lobby, nice spacious rooms.

    Stayed in November 2023

  • Reviewed: November 21, 2023

    7.0
    Nothing much to say
    • Leisure trip
    • Couple
    • Ocean View King
    • Stayed 4 nights
    • Submitted from a mobile device

    I didn’t get the exact room that showed in the booking app pictures I got something different such as the bathroom and the sea view there was a palms block the view a little bit. Also when I order from the hotel restaurant to my room they charge the delivery to my room this is over

    The stuff and location

    Stayed in November 2023

  • Reviewed: November 8, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • City View Deluxe King
    • Stayed 7 nights

    Unfortunately there was strike action so that was somewhat disruptive. A casual/cafe menu would also be optimal

    Location of the hotel and facilities were super! Lobby, reception area etc recently renovated and welcoming

    Stayed in November 2023

  • Reviewed: November 6, 2023

    9.0
    A very comfortable and relaxing stay.
    • Leisure trip
    • Solo traveler
    • City View King
    • Stayed 1 night

    The location of the hotel was excellent! In short walking distance of the major attractions on the west side of Los Angeles. The staff at the hotel were also very friendly and easy to talk to.

    Stayed in October 2023

  • Reviewed: September 30, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Partial Ocean View King
    • Stayed 1 night
    • Submitted from a mobile device

    The noise under the hotel caused by the union made it wake up at 6 am

    Location versus price is excellent

    Stayed in July 2023

  • Reviewed: September 29, 2023

    7.0
    Would recommend
    • Leisure trip
    • Family with young children
    • Ocean View Two Queens
    • Stayed 4 nights

    The pool area was a little smaller than expected; expensive valet parking

    Very friendly and helpful staff. We were also able to borrow the hotel bikes to cycle to Venice Beach

    Stayed in September 2023

  • Reviewed: September 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • City View King
    • Stayed 2 nights

    On one of my nights there, something went wrong with the water heater and I found myself showering in freezing cold water. No one's fault I guess. Also one time the valet didn't get the message to get my car and we had to wait for like 15-20 minutes.

    The room and property were absolutely gorgeous, really chic and stylish. The bed was super comfortable. Valet service were really nice to us.

    Stayed in September 2023

  • Reviewed: September 22, 2023

    9.0
    Lovely location & great staff
    • Leisure trip
    • Couple
    • Ocean View King
    • Stayed 4 nights
    • Submitted from a mobile device

    I wish there had been a kettle or coffee-maker in the room, but that's only a small thing.

    The staff were fantastic, they were really friendly and helpful, especially the manager, she was absolutely brilliant, very efficient and helpful. Great place for breakfast too.

    Stayed in August 2023

  • Reviewed: September 21, 2023

    9.0
    Great stay in great hotel
    • Leisure trip
    • Family with young children
    • Partial Ocean View Two Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Pool area very small, no toilets by pool

    Decor, friendly staff, location to beach

    Stayed in August 2023

  • Reviewed: September 17, 2023

    9.0
    Wonderful anniversary trip
    • Leisure trip
    • Family with young children
    • Ocean View King
    • Stayed 4 nights
    • Submitted from a mobile device

    There are very few negatives about this hotel. I was disappointed that there was no coffee maker in the room, forcing guests to either order overpriced coffee or walk to a nearby coffee shop.

    We stayed at this hotel six years ago and it was very nice then but the remodel has made the property beautiful and peaceful. The building is in a great location, only a block from the beach.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • City View Deluxe King
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Quit hotel and near to the beach if want to walk

    Stayed in September 2023

  • Reviewed: September 13, 2023

    8.0
    Wonderful location for family stay over after long haul flights.
    • Leisure trip
    • Family with young children
    • Partial Ocean View Junior King Suite
    • Stayed 3 nights

    The barista staff were not great, took forever each morning to make bad drinks (burnt milk in both lattes and hot chocolates). We ended up going elsewhere for coffee after several bad (and expensive) experiences.

    The location, facilities (pool, gym) and staff were wonderful. It was easy to get around, with lots of local food options within a reasonable walk. The beds were super comfy, and the rooms were spacious.

    Stayed in June 2023

  • Reviewed: September 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • City View King
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee in the room. You need to buy it at thier coffee shop for $7 a cup. For $500 a night they could supply coffee for free.

    Great location, clean.

    Stayed in September 2023

  • Reviewed: August 27, 2023

    8.0
    Very Good
    • Couple
    • City View Deluxe King
    • Stayed 2 nights
    • Submitted from a mobile device

    The bikes were very badly maintained. Very pricey for what they offer. The laundry service was extremely expensive.

    Exceptional location, right by the beach. Very clean and spacious room. Free bikes were a nice touch

    Stayed in June 2023

  • Reviewed: August 20, 2023

    8.0
    Great location, clean and freshly decorated chic rooms with a young Santa Monica vibe
    • Leisure trip
    • Family with young children
    • Ocean View Two Queens
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe the cost of parking with only valet parking available but this is Santa Monica.

    Location fabulous. Bedroom had sea views and hotel located within 5 mins walk of beach, 10 mins walk to pier and 10 mins walk to restaurants and shops. Complimentary bike service. Clean, modern and well appointed rooms. The foyer was buzzing with people and a live DJ around the bar - pool area. Had we been staying longer we would have enjoyed and soaked up the atmosphere. You certainly felt like you were in the heart of Santa Monica. A true young feel good vibe.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • City View King
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was rather small

    Breakfast was good and staff in general was very kind and helpful

    Stayed in August 2023

  • Reviewed: August 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Partial Ocean View Junior King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom door

    Location and friendly staff

    Stayed in August 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: