Sad that the restaurant Marchands was no longer open

Everything

Stayed in March 2024

Just a suggestion that it would be nice if hotel offered local transportation service. I'm used to Opal at Lido Beach, they have a van that transports you to Armands Circle. Just a thought.

Room was very large, clean and comfortable. Bathroom was very modern and new.

Stayed in March 2024

No official free Wi-fi. Personal issue: I was double charged by the hotel and Booking.com. It took me a while to get the money back.

The location, spotless cleanliness, free drinks at the arrival.

Stayed in January 2024

Inadequate restaurant capacity. Long wait for breakfast table

Beautiful. Classic. Excellent renovation

Stayed in February 2024

The pool was really busy on Saturday.

The hotel is so beautiful, and right on the water. Easy access to the main dining areas.

Stayed in January 2024

Food service was limited and small interior dining area was a bit noisy.

Large room overlooking the harbor, beautiful interior furnishings in public areas, nice grounds in super location.

Stayed in January 2024

The dining area for breakfast is nice but like another hotel as it’s situated by the pool not within the main hotel.

Stunning atmosphere

Stayed in December 2023

Location of the Room, nearby the pool. Super quiet night.

Stayed in December 2023

Food and drinks were over priced.

Rooms were updated and nice

Stayed in November 2023

The restaurant. The decor was not inviting at all, reminiscent of a hospital cafeteria and the menu extremely limited. With all the competition you have just down the street, I feel you are missing an opportunity to bring more customers in. Why not add some charm and coziness to the place (like the rest of the hotel) and expand the menu.

The friendliness of the staff, everyone went out of their way to be helpful.

Stayed in October 2023

Pool staff very professional, history of hotel in pictures exceptional, views of close city outstanding

Stayed in November 2023

It’s is beautiful great view

Stayed in October 2023

the lobby cafe could serve the food on plates if eating in the lobby area.

beautiful furniture, great staff and and gym classes

Stayed in October 2023

This is our second time, wonderful hotel, great location, outstanding service!

Stayed in October 2023

The bed was hard and I didn't sleep well

Everything was really nice and clean

Stayed in September 2023

everything was way too expensive.

the historic building is gorgeous, the room we had was very nicely designed and decorated. the only complaint was the large sofa was blocked by a coffee table that had to be up against the sofa to allow room to access that side of the bed, essentially making the sofa unusable.

Stayed in July 2023

Nothing

The friendly service. The wonderful pool setting and service. Food was great

Stayed in August 2023

Nothing

Convenient and beautiful

Stayed in August 2023

Everything about the stay. The resort gets an A+.

Stayed in August 2023

The food didn’t match the level of the property. We had lunch/dinner/bites at the three property restaurants/bar and all were blah at best. Had to send plates back as food was served cold. Kids pasta looked /tasted like it came out of a box. The food let down the experience and value.

Beautiful property and lovely restoration. Great view of the bay.

Stayed in August 2023

Difficulty of navigating all areas of resort as handicapped guest. One small smoking are with no seating.

Certain elevators were not working making pool and other areas nearly inaccessible to this handicapped guest.

Stayed in May 2023

Laundry option inside the hotel

Food at Paul Landings was decent. Service was excellent. The location is fantastic. Walking distance to great restaurants and shops

Stayed in July 2023

They only issue I found was that although each staff member knew and did their job well, the different areas of the hotel, ie pool staff, house keeping, valets, even the front desk didn’t know details about the other areas. For example, no one could tell me how to reserve chairs at the pool. They could only tell me I’d have to ask the pool staff and how to get to the pool. Also, there was no direct phone line to the pool staff. Every call had to go through the front desk and if the desk was busy they couldn’t answer the phone and I’d have to call back. That was annoying and wasted valuable sunbathing time.

Beautiful, Grand Hotel and location is perfect for walking around to discover the uniqueness of downtown St. Petersburg, FL. Rooms were very comfortable. Staff was very efficient and friendly. They made sure we had all we needed and more. Hotel guest services reached out to me before the trip to give info on the hotel/resort and asked if we were celebrating any special occasion. I returned his email with an affirmation of our special event and we were surprised with a bottle of Prosecco and some macarons when we arrived.

Stayed in July 2023

construction

great area

Stayed in August 2022