320 Lewers Street, Waikiki, Honolulu, HI 96815, United States of America
#75 of 302 hotels in Honolulu
Guests' ChoiceBased on 1745 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
9.1
Facilities
7.8
Staff
9.1
Value for money
8.1
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 26, 2024
Kathy
AustraliaPerhaps butter with the croissants - that’s all!
Location room size comfy bed friendly staff
Stayed in April 2024
Reviewed: April 23, 2024
Megan
CanadaOur room had a musty odour. However, we were tired from a long day of traveling and chose to stay put and open the balcony door. Staff were very apologetic when we let them know.
Staff were fantastic; friendly and helpful. Koi pod made for a beautiful, relaxing spot to sit and read. This is the smoking area and is well tended. Convenient location, comfortable bed. Had an enormous soaker tub, good water pressure.
Stayed in April 2024
Reviewed: April 15, 2024
Mariana
BrazilContinental breakfast was included, but options were very very limited (coffee, milk, cereals, and plain bread only). Many guests end up bringing their own yogurt, fruits, etc. Also, parking is not always available.
Great location, just a short walk to Waikiki beach.
Stayed in April 2024
Reviewed: April 12, 2024
David
AustraliaBreakfast very poor
Location, staff
Stayed in April 2024
Reviewed: April 11, 2024
Patricia
United States of AmericaNo view
The location was great. Short walking distance to our tour pickups and different restaurants
Stayed in March 2024
Reviewed: April 11, 2024
Colin
AustraliaInability to contact by email after Hawaiian Air cancelled flight on 29 March. Inconvenient for me and meant that the room was unnecessarily left vacant.
Friendliness and willingness of staff; location and spaciousness of room.
Stayed in April 2024
Reviewed: April 9, 2024
Gareth
United KingdomBreakfast was limited (no bread) but it filled a hole to start the day. No parkung
Room was nice and big Had everything you needed basic but everything.
Stayed in April 2024
Reviewed: April 7, 2024
Diane
United States of AmericaThe place was really old and needs a lot of repair. No dressers in the room so it was weird to keep my suitcases out for a week long stay
Loved the location and staff was so kind. Hotel was very clean. The balcony was so perfect
Stayed in April 2024
Reviewed: April 4, 2024
Jennifer
United States of AmericaPool area does not look like the photos and is small with only a couple of chairs. Not close to beach.
Location was great and staff was accommodating.
Stayed in March 2024
Reviewed: April 4, 2024
Bharathwaj
New ZealandThe breakfast was average and the room it’s a bit old
Location for the most part
Stayed in April 2024
Reviewed: April 3, 2024
Laila
AustraliaBreakfast could have been better. There were crossiants but no butter or jam. As well,really need to do something about the pigeons everywhere in everything during breakfast.
Location snd staff
Stayed in March 2024
Reviewed: April 2, 2024
David
United KingdomBreakfast is poor, Muffins, croissant and cereals, you may end up buying something extra in the market or having breakfast somewhere else.
The hotel is cool and convenient for the location, the staff is friendly, room size is generous and well equiped.
Stayed in April 2024
Reviewed: March 31, 2024
Keiko
JapanWe ended up getting a room not according to initial booking. Room was not really appropriate for my family of five. Not enough towels on first night and water pressure was weak. The kitchenette could be better stocked with utensils and plates, cups etc
Great location and wonderful staff!
Stayed in March 2024
Reviewed: March 28, 2024
Judy
CanadaRoom was a bit tired but the bed was comfy.
The entry, reception desk, lobby, breakfast area was a cozy and inviting "outdoorish" space. Very Hawaiian! There was a small pool, Koi pond and quiet outdoor garden space to sit. The continental breakfast was good. There were 3 hanging basket chairs to sit in that were popular. Other comfortable seating was available. There was always cold water and some other drinks in a dispenser available in the lobby. The staff were very friendly. Someone was out at the street to help with bags and to get cabs or answer questions. Beach towels and chairs were available to use for free. Irish pub across the street was good and the restaurant close by had great Ramen bowls. Only blocks away from high end shops and the beach.
Stayed in March 2024
Reviewed: March 26, 2024
Catherine
United States of AmericaBreakfast had limited choices, we were used to more. At night, street was noisy.
Hotel had a nice location, staff was nice too.
Stayed in March 2024
Reviewed: March 19, 2024
David
CanadaImprove continental breakfast
Breakfast was very limited
Stayed in March 2024
Reviewed: March 18, 2024
Sandra
AustraliaGood value hotel, comfy clean room. This is our third time staying at this hotel, each time for just a one night stay and we would definitely stay there again. It is in a good location & the staff are all lovely.
Stayed in March 2024
Reviewed: March 7, 2024
Phillip
AustraliaA little bit dated. Needs a face lift.
Well located 100 metres from Waikiki Beach. Transport at the door. Plenty of restaurants and bars within 100 metres,
Stayed in January 2024
Reviewed: March 5, 2024
Henry
United States of AmericaBreakfast
Location
Stayed in March 2024
Reviewed: March 3, 2024
Bolormaa
CanadaPool is small
Staff
Stayed in March 2024
Reviewed: March 2, 2024
Lev
Israelbreakfast, kitchen
location, room, staff
Stayed in February 2024
Reviewed: March 2, 2024
Lauri
FinlandBreakfast could be earlier to go on tours. At 6:00 at least coffee and muffins.
Location
Stayed in February 2024
Reviewed: March 1, 2024
Michael
CanadaGreat Hotel for the money Friendly Staff
Stayed in February 2024
Reviewed: February 26, 2024
Helen
CanadaThe continental breakfast was very limited. We had expected some fresh fruit.
The location was perfect for us. The room was very comfortable and clean.
Stayed in February 2024
Wolfville, Canada
Candolim, India
Epen, Netherlands
Tbilisi, Georgia
Mount Buller, Australia
Ko Tao, Thailand
Kopaonik, Serbia
Assisi, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content