1200 Epcot Resorts Boulevard, Lake Buena Vista, Orlando, FL 32830, United States of America
#130 of 383 hotels in Orlando
Guests' ChoiceBased on 909 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.5
Facilities
8.7
Staff
8.8
Value for money
7.8
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Andrew
United KingdomRooms were a bit small
Location and scale
Stayed in April 2024
Reviewed: April 15, 2024
Kristina
United States of AmericaWould of liked longer hours for evening snacks after being at the Disney Parks.
The convenience of easy access to the Disney theme parks.
Stayed in April 2024
Reviewed: April 15, 2024
Ronda
United States of AmericaNothing was bad
Location
Stayed in April 2024
Reviewed: April 12, 2024
Sharon
United KingdomKettle didn’t work, felt more like a travel lodge
Close to Disney
Stayed in April 2024
Reviewed: March 27, 2024
Laura
United States of AmericaThe busses didn't run every 20 minutes as stated they ran along longer picking u up at the resort and alot longer coming to pick u up at the parks. The pillow were very hard and there wasn't lot to them.
I love the resort itself even though I didn't get to enjoy or see all the resort had. I only could stay one night. Customer service was excellent specially the lady who check us in she made my birthday very special. Thank u
Stayed in March 2024
Reviewed: March 25, 2024
Nicole
United States of AmericaEverything was great
Great
Stayed in February 2024
Reviewed: March 14, 2024
Kourteny
United States of AmericaNo complaints
Staff was nice and clean
Stayed in March 2024
Reviewed: March 10, 2024
Leonardo
BrazilI think it needs an update on the decor.
The proximity to the parks and disney benefits.
Stayed in February 2024
Reviewed: March 9, 2024
Doggy
United States of AmericaOnly thing I hear that could be a negative is my son wished there were more slides around the pool. Aside from that it was everything we dreamed and more.
Staff were super helpful and knowledgeable. Hotel was super clean and well groomed. Room was perfect and the beds were plenty comfortable.
Stayed in March 2024
Reviewed: March 1, 2024
Michelle
United States of AmericaLoved everything
The swan and Dolphin properties are absolutely beautiful with top notch amenities. The restaurants are amazing. The lounges are great. Would stay here again and again.
Stayed in February 2024
Reviewed: February 21, 2024
Saima
United States of AmericaNothing!
Location location location! Gave the same vibes as the marriot hotel in abu dhabi that we stayed at in May 2023.
Stayed in February 2024
Reviewed: February 13, 2024
Carla
United States of AmericaEverything was great
Close to Epcot and Hollywood studios
Stayed in February 2024
Reviewed: February 9, 2024
Cindy
United States of AmericaLocation Comfortable rooms , good food
Stayed in February 2024
Reviewed: February 9, 2024
Sylvia
United States of AmericaI would have preferred having a small fridge, microwave in rm
Stayed in February 2024
Reviewed: February 7, 2024
Annere
United States of AmericaLittle things were annoying. There was no microwave in the room which made it impossible to reheat food or drinks. We had no washcloths in our room upon arrival nor did we haveblankets for the pullout bed. The USB outlets in the room were pretty crappy and only worked if the cords were held in a certain location. Quick service foods were EXPENSIVE and choices were limited.
King alcove room was large, clean and had a great view. The location, of course, is teriffic with the Disney boat being so close by. The common areas were clean and well-maintained. Staff was pleasant and lines were relatively short.
Stayed in February 2024
Reviewed: February 5, 2024
Karen
United States of AmericaFees went up ( resort fee for 45 ( two months ago was 40) plus parking 36 ( it used To be 29)
Always stay here and live the location
Stayed in February 2024
Reviewed: February 4, 2024
Melanie
AustraliaPillows were too puffy.
Location and ability to use the boats as transport to assist with unwinding from a busy day of walking. Boat staff were very friendly.
Stayed in February 2024
Reviewed: January 24, 2024
Cindy
United States of AmericaNo complaints
Clean and comfortable
Stayed in January 2024
Reviewed: January 24, 2024
Melissa
United States of AmericaHad to go to Dolphin to get food. Not much options at swan.
Beautiful place.
Stayed in January 2024
Reviewed: January 21, 2024
Taylor
United States of AmericaDoors are very thin and any noise is easily heard. Adjoining room had loud talkers and were easily audible through the walll late at night. Would be a real issue with kids I’d assume. Anyways it seems to draw a convention and business type crowd given it’s attached to a convention center but just figured people should know that it was quite busy w professionals partying about.
Excellent location to Epcot and Hollywood Studios with more affordable access to the Disney Boardwalk area and the Friendship boat circuit. Really great food options right on site including coffee shop called Java. Use the mobile app to order ahead! Life saver in the AM
Stayed in January 2024
Reviewed: January 17, 2024
Stephen
United Kingdom$35 car park fee overnight when Disney hotels have cancelled that now
Location, smart, short walk to Epcot. We booked it for new ears eve party there.
Stayed in January 2024
Reviewed: January 16, 2024
Lisa
United States of AmericaMaybe a burger joint.
I loved all the people everywhere, it was lively!!
Stayed in January 2024
Reviewed: January 15, 2024
Amira
United States of Americanothing
it was the first time for me to stay in the swan, I really loved the place , first you have a lot of restaurants in the hotel in addition to access to the dolphin restaurants too there are shuttle buses to take you to magic and animal kingdom and Disney springs , also a boat to take you to epicot and the boardwalk epicot is also a walking distance if you like , the hotel itself is clean , my check in was so easy and the staff were wonderful you can’t also beat the price in this area I would love to go back every time I go to Disney
Stayed in January 2024
Reviewed: January 14, 2024
Cynthia
United States of AmericaClean, room was comfortable
Stayed in January 2024
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