1525 Boston Post Road, Westbrook, CT 06498, United States of America
#2 of 2 hotels in Westbrook
Guests' ChoiceBased on 408 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.8
Staff
8.9
Value for money
8.0
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 8, 2024
Sheryl
United States of AmericaNothing
Location was wonderful beautiful views. Close to fun things to do very relaxing
Stayed in May 2024
Reviewed: May 6, 2024
Jean
United States of AmericaFurniture was in need of upgrade; nightstand was delaminated on edges and toilet paper was located in very awkward position. Bathroom could use updating.
Beautiful grounds and lovely facility
Stayed in May 2024
Reviewed: April 5, 2024
Kara
United States of AmericaClean and not busy off season
Stayed in April 2024
Reviewed: April 4, 2024
Maria
United States of AmericaNothing. Everything was exceptional.
The room was very nice. It was clean, and the mattress was very comfortable.
Stayed in March 2024
Reviewed: March 29, 2024
Michael
United States of AmericaAmazing dinner, and fun bar.
Stayed in March 2024
Reviewed: March 26, 2024
Lawrence
United States of AmericaBreakfast.
Stayed in March 2024
Reviewed: March 18, 2024
Christine
United States of AmericaThe location was beautiful, food was amazing and the staff was on top of anything you needed, we had a pedicure and it was top notch, they took their time and I didn't feel rushed.. the bistro was busy every night with entertaining music... The Sunday buffet was also very delicious and had a large variety, although my husband was not feeling well and couldn't eat they still charged us, I was a bit upset about that, we had been eating and drinking all weekend they could have let him sit with us without him eating... We went to the Friday night comedy show, the second comedian was not for me and we ended up leaving early, but the staff did anything to make us happy after and sent us over drinks and a dessert..
Stayed in March 2024
Reviewed: March 11, 2024
Laura
United States of AmericaLove that it’s near the water. Always wonderful staff at the desk and restaurants
Stayed in March 2024
Reviewed: March 10, 2024
Michael
United States of AmericaDinner: Restaurant: service was good, the food - very average.
Stayed in March 2024
Reviewed: March 1, 2024
Robin
United States of AmericaStarbucks open longer and more variety
Spa was nice. Enjoyed the bar/Tavern w/music
Stayed in February 2024
Reviewed: February 25, 2024
Gina
United States of AmericaPillows way to big hurt my neck
Location
Stayed in February 2024
Reviewed: February 21, 2024
Victor
United States of AmericaThe strong odor in our room. The limited menu. The extremely small and low toilet.
The location
Stayed in February 2024
Reviewed: February 20, 2024
Susanna
FinlandThe room was comfortable but the heater/AC unit was quite noisy. Our room neighbors were quiet but if they had been noisy, soundproofing would not be sufficient. The sauna stove in the ladies side had no stones and didn't heat up properly, and there is no sauna in the men's side. The men's locker room and showers are less spacious. There are no bathrobes. The elevator was slow and dim with flicking fluorescent lights, but we were happy to take the stairs. The pool and jacuzzi were operating but were crowded around 5-7 pm on Sunday.
The room was clean and comfortable, 3rd floor had nice wooded views and the hallway has an ocean view. Large window let in plenty of natural light. The room had a mini fridge and a coffee maker. The property is nicely landscaped and beautiful even in winter. Access to fitness center, pool, and steam room is included in the room rate. Steam room was great and not crowded. Showers in the locker rooms had shampoo, conditioner and shower gel. Fitness center is well equipped.
Stayed in February 2024
Reviewed: February 15, 2024
Nancy
United States of AmericaFood not so good
Beautiful
Stayed in February 2024
Reviewed: February 14, 2024
Mary
United States of AmericaThe bed and pillows. I could've probably handled the bed, but the pillows were atrocious.
The beach.
Stayed in February 2024
Reviewed: February 8, 2024
Bevin
United States of AmericaIt could use a little updating. It was more than comfortable & clean, just a little dated.
There were so many amenities right on the property - a great restaurant, entertainment, Starbucks .. you really didn't have to leave for anything.
Stayed in February 2024
Reviewed: February 2, 2024
Zofia
United States of AmericaNothing
Everything
Stayed in January 2024
Reviewed: January 3, 2024
Catherine
United States of AmericaGreat restaurant staff- from the hostess to the waitress to the music!
Stayed in December 2023
Reviewed: November 12, 2023
Alfonso
United States of AmericaWe were supposed not to be charged for the crib - as confirmed by booking - but we they charged us for the crib. Quite unfair.
Stayed in November 2023
Reviewed: October 12, 2023
Sheri
United States of Americanothing
everything for the value the spa is incredible get the mud treatment
Stayed in October 2023
Reviewed: October 11, 2023
Barb
United States of AmericaNothing.
Fabulous view. Pristine property. Beautiful landscaping. Starbucks on site. Yum!
Stayed in October 2023
Reviewed: October 9, 2023
Andre
United States of AmericaBreakfast staff was very young and inexperienced.
Reception staff was great; recommended us good restaurants and places to see.
Stayed in October 2023
Reviewed: October 8, 2023
Koch
United States of AmericaIn room coffee was subpar for the price. Outlets didn't work well and some seemed even dangerous. Cleaning service didn't restock soaps an the like after usage.
Room was comfortable. Wasn't very well supplied for the price. Electrical and lighting was subpar. Bathroom wasn't restocked with needs after use.
Stayed in October 2023
Reviewed: October 5, 2023
Jennifer
United States of AmericaOur room could have used another upholstered chair. The bathrooms by the beach should have been unlocked. The front desk should have explained the $50 coupons. We had no idea and found out at checkout that we had a $50 unused credit, we would have eaten dinner at the hotel if we had known and would have spent far more than the $50 credit. Instead we went to the movies and then had dinner and drinks off property.
The property is just beautiful! The gardens are lovely, views are breathtaking and it doesn’t hurt that we had outstanding sunny weather!! Our room was spacious and very comfortable. The building itself is gorgeous and very inviting.
Stayed in October 2023
Zurich, Switzerland
Belfast, UK
Zadar, Croatia
Drobeta-Turnu Severin, Romania
Seimeni, Romania
Civitavecchia, Italy
Pauligne, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content