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  5. Reviews of Water's Edge Resort & Spa

Reviews of Water's Edge Resort & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1525 Boston Post Road, Westbrook, CT 06498, United States of America

#2 of 2 hotels in Westbrook

Guests' Choice

Review Score

Based on 408 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 6, 2024

    9.0
    Confortable sleep, free upgrade, lovely views, nice staff.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Furniture was in need of upgrade; nightstand was delaminated on edges and toilet paper was located in very awkward position. Bathroom could use updating.

    Beautiful grounds and lovely facility

    Stayed in May 2024

  • Reviewed: April 5, 2024

    9.0
    Easy clean and pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean and not busy off season

    Stayed in April 2024

  • Reviewed: April 4, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Nothing. Everything was exceptional.

    The room was very nice. It was clean, and the mattress was very comfortable.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Parlor
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazing dinner, and fun bar.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Just right
    • Leisure trip
    • Family with young children
    • Standard King Room - Disability Access
    • Stayed 1 night

    Breakfast.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was beautiful, food was amazing and the staff was on top of anything you needed, we had a pedicure and it was top notch, they took their time and I didn't feel rushed.. the bistro was busy every night with entertaining music... The Sunday buffet was also very delicious and had a large variety, although my husband was not feeling well and couldn't eat they still charged us, I was a bit upset about that, we had been eating and drinking all weekend they could have let him sit with us without him eating... We went to the Friday night comedy show, the second comedian was not for me and we ended up leaving early, but the staff did anything to make us happy after and sent us over drinks and a dessert..

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    Love Watersedge
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Love that it’s near the water. Always wonderful staff at the desk and restaurants

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights

    Dinner: Restaurant: service was good, the food - very average.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    9.0
    Girls weekend. Enjoyed the bar/tavern & music as well as the spa!
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights

    Starbucks open longer and more variety

    Spa was nice. Enjoyed the bar/Tavern w/music

    Stayed in February 2024

  • Reviewed: February 25, 2024

    9.0
    Nice lovely stay
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows way to big hurt my neck

    Location

    Stayed in February 2024

  • Reviewed: February 21, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The strong odor in our room. The limited menu. The extremely small and low toilet.

    The location

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Popular weekend destination
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was comfortable but the heater/AC unit was quite noisy. Our room neighbors were quiet but if they had been noisy, soundproofing would not be sufficient. The sauna stove in the ladies side had no stones and didn't heat up properly, and there is no sauna in the men's side. The men's locker room and showers are less spacious. There are no bathrobes. The elevator was slow and dim with flicking fluorescent lights, but we were happy to take the stairs. The pool and jacuzzi were operating but were crowded around 5-7 pm on Sunday.

    The room was clean and comfortable, 3rd floor had nice wooded views and the hallway has an ocean view. Large window let in plenty of natural light. The room had a mini fridge and a coffee maker. The property is nicely landscaped and beautiful even in winter. Access to fitness center, pool, and steam room is included in the room rate. Steam room was great and not crowded. Showers in the locker rooms had shampoo, conditioner and shower gel. Fitness center is well equipped.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    Very comfortable, great location, very clean, beautiful atmosphere
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Food not so good

    Beautiful

    Stayed in February 2024

  • Reviewed: February 14, 2024

    8.0
    You need new pillows
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The bed and pillows. I could've probably handled the bed, but the pillows were atrocious.

    The beach.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    We throughly enjoyed it. Had dinner at the Sunset grille the first night & both like our meals. Attended a comic sho
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It could use a little updating. It was more than comfortable & clean, just a little dated.

    There were so many amenities right on the property - a great restaurant, entertainment, Starbucks .. you really didn't have to leave for anything.

    Stayed in February 2024

  • Reviewed: February 2, 2024

    10
    Amazing stay.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in January 2024

  • Reviewed: January 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Great restaurant staff- from the hostess to the waitress to the music!

    Stayed in December 2023

  • Reviewed: November 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night

    We were supposed not to be charged for the crib - as confirmed by booking - but we they charged us for the crib. Quite unfair.

    Stayed in November 2023

  • Reviewed: October 12, 2023

    10
    cannot wait to go back
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    everything for the value the spa is incredible get the mud treatment

    Stayed in October 2023

  • Reviewed: October 11, 2023

    10
    Exceeded expectations. Wonderfully comfortable bed. Amazing view. Great property.
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Fabulous view. Pristine property. Beautiful landscaping. Starbucks on site. Yum!

    Stayed in October 2023

  • Reviewed: October 9, 2023

    9.0
    Great Place for a short visit
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 1 night

    Breakfast staff was very young and inexperienced.

    Reception staff was great; recommended us good restaurants and places to see.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    8.0
    Stay was nice staff was very pleasant.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights

    In room coffee was subpar for the price. Outlets didn't work well and some seemed even dangerous. Cleaning service didn't restock soaps an the like after usage.

    Room was comfortable. Wasn't very well supplied for the price. Electrical and lighting was subpar. Bathroom wasn't restocked with needs after use.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    10
    Beautiful girls getaway!
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Our room could have used another upholstered chair. The bathrooms by the beach should have been unlocked. The front desk should have explained the $50 coupons. We had no idea and found out at checkout that we had a $50 unused credit, we would have eaten dinner at the hotel if we had known and would have spent far more than the $50 credit. Instead we went to the movies and then had dinner and drinks off property.

    The property is just beautiful! The gardens are lovely, views are breathtaking and it doesn’t hurt that we had outstanding sunny weather!! Our room was spacious and very comfortable. The building itself is gorgeous and very inviting.

    Stayed in October 2023

  • Reviewed: October 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Only free coffee was in room, no view from our room

    Location, pool area

    Stayed in October 2023

Showing 1 - 25

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