480 Main St., Williamstown, MA 01267, United States of America
#3 of 13 hotels in Williamstown
Guests' ChoiceBased on 457 hotel reviews
8.9Cleanliness
9.3
Comfort
9.1
Location
9.5
Facilities
8.6
Staff
9.8
Value for money
9.2
Free WiFi
9.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 21, 2024
Niels
NetherlandsGreat family owned motel. Paul and his father are just lovely people.
Stayed in April 2024
Reviewed: April 16, 2024
Davena
United States of AmericaI noticed the front windows were closed but not locked so I locked them. Front office was grateful I brought it to their attention. I completely understand windows can be opened on nice days to air out rooms. Anywhere you stay, take a moment to check windows and doors. Be well!
Friendly owners and very clean room.
Stayed in April 2024
Reviewed: April 8, 2024
Jochebed
United States of AmericaThe only thing I didn’t like was that the shower in my room seemed to run out of hot water my second morning there.
Paul and his wife were so kind and friendly, Paul stayed up to check me in after 12 am and they were so nice over breakfast, always available if you need anything. The room was large and comfortable.
Stayed in April 2024
Reviewed: March 27, 2024
Victoria
United States of AmericaPerfect breakfast and good location
Stayed in March 2024
Reviewed: March 26, 2024
Donna
United States of AmericaEverything was great.
Paul, the owner, is very friendly and accommodating. The room was clean. The beds were comfortable. The bathroom was fine. Everything worked and there were plenty of outlets. There was a refrigerator and microwave. The TV screen was beautiful.
Stayed in March 2024
Reviewed: March 22, 2024
Dong
United States of Americanothing much
Location is great. Very convenient. Sheet is new. Room is very clean. Most importantly the owner was very kind and helpful. He introduced to us restaurants in the town and places to go. He also offered water, snacks and juice for us to pack on our way.
Stayed in February 2024
Reviewed: March 10, 2024
Collins
United States of Americano complaints
Large room with a nice seating area and coffee maker than make a good cup of coffee. Very comfortable beds and very clean room and bathroom. two restaurants that were next door. Good location.
Stayed in March 2024
Reviewed: January 27, 2024
Bruce
United States of AmericaThe exterior could use some new paint, but otherwise, we loved the whole experience. We will definitely stay again.
The owners are delightful. They met us coming in, gave us bottled water and candy, then showed us a map of the town and places we can visit. The room is well-appointed. The mattresses were new, the TV was state-of-the-art and the bathroom was clean and well equipped. There was also a refrigerator, microwave and coffee maker. There was even an iron for clothes. What impressed us the most, though, was the cleanliness of the room. Everything was spotless. The next morning, the owners provided a breakfast of very fresh fruits, pastries etc. It was wonderful. We weren't expecting much from the Willows Motel, but we got a great surprise! The place is wonderful and very, very reasonably priced.
Stayed in January 2024
Reviewed: January 21, 2024
Tara
United States of AmericaFresh fruit for breakfast Friendly staff
Stayed in January 2024
Reviewed: January 13, 2024
Angielitower
United States of AmericaThe water pressure could have been better, but it still was a refreshing shower.
The office manager was very welcoming and nice. The room was clean, spacious, and inviting. We slept very well and enjoyed the complimentary breakfast very much!
Stayed in January 2024
Reviewed: December 15, 2023
Anne
United States of AmericaIt’s a motel so I don’t expect hotel features.
The host was friendly and welcoming. My room was spacious, comfortable and clean. Shower was hot and had good pressure. Breakfast included a wide variety of organic fruit, which I would not expect at a motel.
Stayed in December 2023
Reviewed: December 3, 2023
Limber
United States of AmericaNo palm trees.
Unique topography…
Stayed in November 2023
Reviewed: October 31, 2023
Laura
United States of AmericaThe staff were really nice and accommodating, and the breakfast was fantastic! Lots of fresh fruit, even non-dairy milk was available.
Stayed in October 2023
Reviewed: October 30, 2023
Jie
United States of AmericaNone
Location, breakfast, nice staff, warm room
Stayed in October 2023
Reviewed: October 24, 2023
Raymond
United States of AmericaTV cable service was somewhat erratic.
The healthy breakfast was excellent.
Stayed in October 2023
Reviewed: October 23, 2023
Janet
United States of AmericaThe internet connectivity was dpotty
The breakfast had amazing fresh fruit, high quality yogurt, and toast. And the fresh brewed coffee was excellent
Stayed in October 2023
Reviewed: October 19, 2023
Kiran
United States of AmericaExcellent breakfast, friendly staff, clean room!
Stayed in October 2023
Reviewed: October 17, 2023
Valerie
United States of AmericaVery friendly staff. The several organic fruit options for breakfast was a treat. The property is an older style of motel but our room was recently updated and very comfortable. The bed was new and comfortable. The owners take pride in service.
Stayed in October 2023
Reviewed: October 16, 2023
Michael
United States of AmericaPaul offers a great complimentary breakfast with fresh fruits, pastries, coffee, juices, and beautiful berries. The location is perfect and the beds are all brand new and so comfortable. The service is exceptional. Such kind people.
Stayed in August 2023
Reviewed: October 16, 2023
Laurice
United States of AmericaThe rooms are clean and comfortable but could be more attractive if brought up to date.
Excellent healthy breakfast. Warm and welcoming staff. Comfortable bed. Cleanliness. Convenient location.
Stayed in October 2023
Reviewed: October 15, 2023
Naida
United States of AmericaGreat location, well kept ( pretty gardens),
Staff exceptionally friendly and helpful.
Stayed in October 2023
Reviewed: October 15, 2023
Erik
United States of AmericaFantastic staff, comfortable room and close to the college. Great fruit selection for breakfast every morning!
Stayed in October 2023
Reviewed: October 15, 2023
Patricia
United States of AmericaGood value and very functional.. generous breakfast
Stayed in October 2023
Reviewed: October 14, 2023
Steven
United States of AmericaNothing.
Everything.
Stayed in October 2023
Panama City Beach, USA
Paray-sous-Brailles, France
Amritsar, India
Prievidza, Slovakia
Chennai, India
London, UK
Riga, Latvia
Bremer Bay, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content