Room could have been a lot cleaner, dog hair was all over the floor and couch, that was a big deal breaker for me. There was hair still left on the bathroom floor it was not swept and tables were not wiped off in the room. Went and spoke with the front desk about them vacuuming again but it was never done

Breakfast was good for a hotel breakfast, waffles, yogurt, eggs, bagels, muffins etc. The rooms are very spacious.

Stayed in April 2024

Nothing. Honestly, the staff is what really makes our stay and they were exceptional

The staff was absolutely wonderful! The woman at the front desk 3-11pm esp was so kind and friendly. The morning breakfast buffet staff was right on top of everything… nothing went unfilled or unstocked. Very. Clean facilities as well. The other staff we encountered was also friendly & helpful!

Stayed in March 2024

Pool could be cleaner. Floors in rooms not cleaned well.

Extremely comfortable beds. Super friendly staff, great breakfast choices. Quiet good nights sleep.

Stayed in October 2023

Tried to stay an extra night in same room however they were not accommodating in allowing us to keep the room. We asked in advance and they said “we will let you know” we checked back again and then they tell me room is already booked. They didn’t try to put us in another room so we ended up having to move to another hotel. Extremely disappointed in that and lack of helping to stay. Even asked us where we’re we going and I would tell her. You didn’t try to help us stay so why would I tell you where I found another room. Despite this, will still stay again another time.

Room was nice. They were overbooked so my original room was gone so they “upgraded” me to a two bedroom room.

Stayed in September 2023

Breakfast was minimal, didn’t like the mini quiche, would’ve preferred regular eggs. We chose to eat out each day. TV channel selections were minimal, not as many stations to choose from during down time.

Wonderful stay! Rooms were spacious and clean. Staff was friendly and attentive.

Stayed in August 2023

The hot breakfast choices were somewhat limited

The rooms were good size with kitchen

Stayed in July 2023

N/A

The location is in a key spot. Close to Wrightsville Beach and restaurants.

Stayed in July 2023

Very convenient

Nice place to vacation with the family, close to the beach

Stayed in July 2023

The cleaning products used had strong chlorine odor. I did not find a shampoo in the room only a small soap.

Stayed in June 2023

The location was convenient for the UNC campus but certainly not the place to be to enjoy the town or the beach. Our bathroom had several issues, including no working ventilation and a leaking shower.

The room was extremely spacious and the bed was comfortable. Free parking was very convenient and there was always someone helpful at the reception desk.

Stayed in June 2023

The bathroom did not have a fan. There was a lot of dog feces from other guests not cleaning up after their dogs. I was not told about the dog fee until the next day and they just put in on the bill.

The staff was nice and helpful. Parking was great. The bed was comfortable. It was very peaceful in the evenings. Close to everything. We could walk to get something to eat.

Stayed in May 2023

nothing

clean, safe, friendly

Stayed in April 2023

The staff was excellent! Each staff member was friendly and helpful! The hotel was family friendly. It was also very pet friendly! A few really nice dog parks within a few miles! Just a short drive to all the spots we wanted to visit. Several restaurants in the area. We really enjoyed our stay!

Stayed in April 2023

The breakfast offerings were incredibly unappealing and were not indicative of the price paid for our accommodations. The food was at best, adequate. The mini omelettes were particularly bad and tasted of plastic. The cleanliness of the room was very good, however, I did find trash from a previous guest under the dresser in the bedroom and the baseboards in the bathroom could use a scrubbing. The bathroom was also missing tissues.

Beds and pillows were very comfortable. It was nice to have the separate sleeping and living areas. Also, the kitchenette was great. Location was close to shopping and attractions but still out of the way and in a quiet neighborhood.

Stayed in April 2023

The sofa bed was a bit dirty. There were crumbs and little pieces of things when I first initially opened it up.

There was an indoor pool, my room had a nice view of the city, and breakfast was served every morning! They also had free wifi!

Stayed in March 2023

That I could not do a extended late check out and had to book for an additional day!

Front desk staff very nice and helpful after our horrible experience at another hotel. Maintenance staff was a bit grumpy and not pleasant, but whatever.

Stayed in February 2023

The first morning I stayed my husband went down to get breakfast and the lady that was setting up the food told him, he had to wait. When there was a few other people that fixed their food and was sitting down eating.

Stayed in January 2023

nothing

convenient location, clean rooms, the staff was great specifically the lady in charge of breakfast and the head of maintenance.

Stayed in December 2022

The kitchen was short on dishes and utensils. The temperature in the room was cold and we were unable to change the temp by the thermostat

Breakfast and dinner were great!

Stayed in December 2022

room was not cleaned to my expectations. I had to buy cleaning supplies and borrow a vacuum

kind and courteous staff, great breakfast, big indoor pool, comfortable bed, good location

Stayed in October 2022

There were limited pillows

Excellent place to stay with a family, we took up a suite for 5 people and it was a great price for the night. The breakfast had an excellent variety of choices, and the location was great, close to shops, restaurants.

Stayed in October 2022

Time from beach

The room was great.

Stayed in July 2022

Room was not clean upon arrival

Okay, nothing spectacular

Stayed in June 2022

the sofa bed is not comfy and aircon is too noisy

location and it’s pet friendly

Stayed in August 2022