124 Royal Street, French Quarter (Vieux Carré), New Orleans, LA 70130, United States of America
#97 of 169 hotels in New Orleans
Guests' ChoiceBased on 3025 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
9.2
Facilities
8.0
Staff
8.7
Value for money
8.0
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 4, 2024
Serria
United States of AmericaIts very old bathroom was horrible shower had water goin everywhere
The location
Stayed in April 2024
Reviewed: April 29, 2024
Siew
United KingdomThe room I was allocated was rather dark because there was only one window. Furniture a bit old
Good bathroom. Room reasonable size.
Stayed in April 2024
Reviewed: April 29, 2024
Vasilios
United States of AmericaAs with any stay in the French quarter there is a bit of activity being so close to bourbon street but hotel had great security and always felt safe
Great location, clean and friendly
Stayed in April 2024
Reviewed: April 28, 2024
Robert
United States of AmericaBed was very good. Shower was poor. TV very good. handy to elevators. Poor maid service.
Stayed in April 2024
Reviewed: April 28, 2024
Colin
United KingdomA little expensive but it is in the middle of New Orleans so it is to be expected.
Good hotel in the heart of New Orleans. Room was adequate. Location good. Bed comfy. The hotel has its own payable car park that is valet parking only. Swimming pool was good.
Stayed in April 2024
Reviewed: April 27, 2024
Steve
United KingdomCould be noisy from outside but you are in the French Quarter so you should expect a little noise
Location and Staff were great room well equipped good shower and bath and clean comfy bed which is all you need
Stayed in April 2024
Reviewed: April 27, 2024
Verlana
United States of AmericaLocation was perfect.
Very clean and comfortable.
Stayed in March 2024
Reviewed: April 25, 2024
Ternaya
United KingdomTea and coffee facilities- these were rarely topped up so we had to keep going to the front desk as cleaner had forgot. Bathroom is a bit snug!
All of the staff were so friendly and helpful. Stafford (doorman) was amazing throughout our stay. He went over and beyond and always had a smile. The hotel was always clean and welcoming. I liked that you had to use your room card to use the lift as this stopped just anyone being able to access the floors. The bedrooms were a good size and lots of storage. Great view from our room (1601) photos attached.
Stayed in April 2024
Reviewed: April 23, 2024
Debbie
United States of AmericaProblem with tub drain, repaired it myself.
Location and staff, excellent
Stayed in April 2024
Reviewed: April 23, 2024
Leslie
United States of AmericaI did not like the set up of the room. It wasn’t cohesive to utilize. They had a couch facing away from the TV and the shower took a long time to get hot water each time we wanted to shower I had to let the water run about 15 minutes before.
The staff was great, very helpful when I needed help, and the bets were really comfortable.
Stayed in April 2024
Reviewed: April 23, 2024
Veira
JamaicaRoom needs updating. Bathroom badly designed . Staff not particularly friendly.
Loved the location. Didn’t find th Room was comfortable. The bed and pillows were 10/10.
Stayed in April 2024
Reviewed: April 23, 2024
Vasantha
United KingdomCentral location , room with a view of the Mississippi, heated swimming pool
Stayed in April 2024
Reviewed: April 23, 2024
Linda
United States of AmericaI didn't like that we didn't know parking was valet only and it was $40. The room didn't have a fridge or microwave. The guy at the desk wasn't particularly friendly or helpful. He did offer us an upgrade for a fee, but after the unexpected $40 fee, I didn't want to pay any more.
It was right in the middle of all the action. You could walk and eat ar the hotel or close by.
Stayed in April 2024
Reviewed: April 21, 2024
Jordan
United States of AmericaPerfect location
Stayed in April 2024
Reviewed: April 20, 2024
Trish
AustraliaGreat location if you want to be near bourbourn St.
Stayed in April 2024
Reviewed: April 19, 2024
Scott
United States of AmericaMaids come in your room without knocking
The building was very secure.
Stayed in April 2024
Reviewed: April 18, 2024
Desiree
BahamasOur room was not cleaned everyday. The shop across the street had a few undesirables. A small fridge would have been useful.
The access to the quarters and other surrounding sites was within walking distance. The staff was friendly and helpful. the pillows were comfortable. The view from the window was amazing. Taxis were always available.
Stayed in April 2024
Reviewed: April 17, 2024
Ronald
NetherlandsIn the heart of French Quarter, perfect start of any trip by foot
Stayed in April 2024
Reviewed: April 16, 2024
Shahrzad
SwitzerlandI was expecting to at least have a bottle of water in the room. The ice machine was right outside my room and making a lot of noise!
The room was clean and the bed was very comfortable. Although the check in was late, they gave me the room sooner as it was ready.
Stayed in March 2024
Reviewed: April 13, 2024
Cathy
United States of AmericaRoom wasn't as clean as I wished.
Location was perfect! They had security 24-7, and didn't let the bums approach us while waiting for our uber/rides. Restaurant attached was good tasting food.
Stayed in April 2024
Reviewed: April 13, 2024
Carolyn
United KingdomGreat location. Comfy beds
Stayed in March 2024
Reviewed: April 13, 2024
Susan
United States of AmericaTiny bathroom vanity meant juggling things to get ready in the morning. Slow elevators
Comfy beds, gracious staff
Stayed in April 2024
Reviewed: April 11, 2024
Diane
United States of AmericaNeeds updating; old HVAC and fixtures
Location, nice staff
Stayed in April 2024
Reviewed: April 11, 2024
Kim
United States of AmericaDidn’t care for the valet parking. Would much rather park myself! Having valet really stressed me since my vehicle was brand new.
Clean. Had a very difficult time finding the hotel! Didn’t help that it was during Mardi Gras and street closures. Wish they would have mentioned this when I made the reservation so we could have planned for it.
Stayed in February 2024
Saquarema, Brazil
Montemassi, Italy
Guilin, China
Ramsau am Dachstein, Austria
Drunen, Netherlands
Passos, Brazil
Yaremche, Ukraine
Pran Buri, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content