Shushanのバリアフリー対応ホテル

Asel 中国

Came for music festival and stayed at Crown plaza .Clean and bright rooms ,nice breakfast and very good service.I love it .Next time definitely will back .Thank you

Xiaohong オーストラリア

Well located next to the Swan Lake, and the room is spacious, nice and clean. The staff are super friendly and helpful. We enjoyed our overnight stay at the intercontinental hotel in Hefei.

Kunal オーストラリア

Staff was very helpful they made sure I was comfortable and don't face any issues throughout my stay.

Honghong カナダ

It was my first time staying in The Langham Hefei, though I can say it was my third as I extended my stay twice. The staff’s courtesy, warmth and right level of care started right at entry of the hotel lobby. The wall to wall and floor to ceiling marble can be cold, but The Langham Hefei ‘s lobby feels warm and happy due to its yellow hue lighting I believe. I could immediately smell flowers once I stepped in the lobby, pleasant but not overwhelming. It came from a huge bouquet composed of hundreds of pink lilies, not the pink roses representing The Langham worldwide. I prefer lily’s smell anyway. The bouquet is by the front desk, so one could enjoy the lilies while waiting for check-in. As a matter of fact, I waited no time. Ada Yang greeted me and checked me in within 2 minutes. I was very glad I moved from the other 5-star hotel which I had been told it was considered the ceiling of Hefei hotel scene. It took that hotel 10 minutes to check me in plus swiped my credit card on the wrong machine that caused the spending authority refused initially. The breakfast experience was also great! The Seasons restaurant has a big capacity so I was always able to be seated whenever I went down. House keeping also checks on guests each afternoon not see any additional help are needed. After two nights stay, I decided to change my original plan to continue staying at The Langham Hefei. It was again Ada Yang who helped me with the extension. She continued to be warm, professional and efficient. Due to my itinerary change, I extended my stay again. This time it was Kristen He (XIAO He) who helped me. From XIAO He I also experienced the Langham quality- courtesy, warmth,knowledge and efficiency. Being asked about absence of Langham’s pink uniform, she explained to me the responsibilities of each role and separation of roles in Langham’s efforts to optimize guests’ experience.She went extra miles to ask her manager’s permission to give me a complimentary Happy Hour.