Accessible Hotels in Zhangjiajie

Besides the friendly and very helpful service, the room was quite nice with the bathtub, curtains in the room were automated 👌🏽 would highly recommend!

I strongly recommend “Mr. Wally” and “Wally House”! From the moment I arrived, Mr. Wally proved to be an exceptionally kind, honest, and helpful host who went above and beyond to ensure a comfortable and enjoyable stay. His excellent English was a huge advantage, making communication effortless—this alone might be one of the top reasons for native English speakers to choose his place. He was always accommodating, flexible with changes, and genuinely cared about his guests' needs. The location is another major plus—close to many scenic spots and hotspots in Zhangjiajie, including the Wulingyuan entrance to the National Forest Park, Tianzi Mountain, and the stunning Avatar Mountain. This made exploring the area incredibly convenient. If you're looking for a welcoming, well-located, and hassle-free home stay in Zhangjiajie, “Wally House” is the perfect choice. I strongly recommend it to anyone visiting the area—you will hardly find a more helpful and trustworthy host than Mr. Wally! Superb hospitality and experience!

From start to finish we felt very taken care of and looked after by their staff member, Tiffany. She helped us sort taxis to and from the property, helped us book tickets to all of the local attractions and mapped out routes for each day. We are vegetarian, and she was very accommodating in helping us get meals at their restaurant, which were all delicious. The location is great. They offer a shuttle cart ride to the west gate entrance. Views were beautiful and we went in the off-season and there were almost no people.

A great place to stay with a lovely atmosphere. It’s less than 10 minutes drive from the East Gate of the Wulingyuan National Forest Park. The rooms were spacious, clean and comfortable. The staff were incredibly helpful and friendly.

The kindness of the hostess and her availability

Holy smokes, Sanctum Peaks wasn't just a hotel, it was our July savior!​​ Landing in Zhangjiajie during peak heat felt like stepping into a sauna, but this place? ​Pure, glorious chill.​​ The ​​"Icy Oasis Pool" (my nickname for it!)​​ was ​MASSIVE​ – legit feels bigger than three community pools combined! Floating around at sunset, watching the sky bleed orange behind those crazy peaks... ​mind-blowing scenery therapy.​​ For context: our kid did laps in his inflatable kayak while we sipped something cold – THAT kind of space! ​Total game-changer for the brutal temps.​​ ​Rooms nailed the vibe:​​ beautiful ​​"ancient charm" with dark wood beams and silk accents,​​ but also ​stone-cold A/C that worked like a champ​ (crucial detail!). It felt refined, not stuffy. Slept like a log after those long days. ​The REAL MVP though? Their "Adventure Concierge Team."​​ Seriously. We rolled up with zero plans, just said "show us the best of Zhangjiajie without melting." Boom. ​Next morning, a tailored itinerary, a super-knowledgeable English-speaking guide (David!), and an AC-equipped SUV magically appeared.​​ No fuss, no haggling, ​just seamless awesome.​​ They booked tickets in advance (NO LINES!), timed hikes perfectly to avoid crowds & heat, and even knew the best shady spots for snacks. ​Effortless vacation unlocked. Worth every penny just for this stress-free magic.​​ ​Bottom Line:​​ If you're hitting Zhangjiajie (especially in summer) and want a ​gorgeous, cool refuge plus a genius-level planning team to handle ALL the logistics,​​ Sanctum Peaks is ​IT.​​ It's ​boutique luxury meets expert adventure partner.​​ Highly, HIGHLY recommended for families, couples, or anyone who hates planning. ​P.S.​​ The "Make-Your-Own-Iced-Tea Station" by the pool at 4pm? Genius touch!

Clean comfortable and modern.

Everything was nice, beautiful and clean!! Th staff were very helpful and nice :)

The staff went above and beyond to ensure we had a great trip. They organized all of our day trips and made sure our stay was very comfortable every step of the way. The views from the infinity pool are truly amazing. Thank you so much to all of the staff.