Accommodation in Cuenca

The location was amazing, very short walking distance to the historic cental park area, restaurants, markets and public transportation. Winston who was on the desk many days throughout our stay provided exceptional service. Winston's English is excellent as well and that was very helpful.

The room, facilities and food were excellent.

Amazing location and lovely staff

The building is a historic building from 1856. The decoration, the setting, and the original features make this hotel an architectural treasure.

The restaurant downstairs offers nice and affordable food. There's a place for home office.

Excellent, location. Staff extremely helpful and atte time.

It was very nice to be greeted by Stephen and another young lady. Stephen went above and beyond he really is a true Manager! We loved that we were welcomed the other gentleman walked us to the elevator and explained everything to us. The elevator was pretty cool. We appreciate The light sensors in the hallways. We appreciate the notice in the bathroom walls on how to save water. The whole properties was very clean. The two complementary waters came in handy. The upgrades look great. We love that our room overlook the cathedral. We thought the breakfast included was delicious and the rooftop restaurant was very pretty. The views were just spectacular. When we went for a walk, the staff offered umbrellas that came in handy. Appreciated the 10% off.

Awesome location in the middle of historical city, I can’t thank enough the staff who went beyond expectations to ensure we feel comfortable and address any issues, if I could, I will give the staff a 12. The building was beautiful, nice breakfast, awesome view from the room.

Papo the manager was amazing! He and everyone else was really helpful with everything. Was there two times, first time I got sick and got some great tee 🌱 The wiew from the rooftop is gorgeous ✨

Quite modern Comfortable beds

The staff were very friendly They even let me stay in the common area for however long I wanted before my night bus to Peru It was clean and tidy

The extra attention I received on my birthday.

Great place to land in Cuenca. The location is perfect - easy walking distance to everything in the center. The host is exceptionally helpful and responsive. I arrived at a rather unsociable hour and then the bus was delayed but the host was very quick to respond and arranged everything for me.

It was a great experience. Nice hotel, excellent breakfast, amazing service!

A fantastic stay. I can't fault anything about the hotel. A stones throw from Cuenca cathedral. Superb staff especially Vivian and Jaime. Beautiful interior and balconies. The staff went above and beyond when Latam cancelled our flight to Quito. With my lack of Spanish, they contacted Latam to see what was going on and even printed boarding passes at the hotel. Jaime on the front desk was superb. I would thoroughly recommend this hotel in beautiful Cuenca.

Beautiful hotel with excellent staff