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1. Bookings and Communication: Initially, I had booked accommodation for my mom (who resides in PNG) and my younger sister from Melbourne. However, plans changed, and I needed to include two additional sisters traveling from Brisbane. The process of modifying my booking was seamless, thanks to Norah (who I believe is the manager). She made things incredibly easy by suggesting a WhatsApp group for communication, which was perfect as I am based in Australia. This level of attentiveness and adaptability made the booking process stress-free. 2. Peaceful Surroundings: My family members who stayed there couldn’t stop talking about how peaceful and serene the surroundings were. They felt like they could truly escape and enjoy a tranquil, beautiful setting—a rare find in busy Mount Hagen.