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Everything about this hotel was fantastic. Tony and his wife were amazing hosts. The food was lovely and just what was needed after a day's walking. Tony and his wife work exceptionally hard the satisfy all their guests. We will definitely return.

Great to have a bath after skiing as most place just have showers.

Breakfast are amazing ! Location is truly beatiful. It was a great stay :)

Very relaxing stay in a friendly classic Austrian village hotel: good service, half board good value and tasty food. Complimentary bus and gondola journeys offset the tourist taxes and added value to our stay. Fantastic views and ambience. Recommended!

The food was brilliant. The dinner and breakfast package offered a great buffet breakfast with a huge choice of hot and cold food. At breakfast you could also make a roll or sandwich and wrap it for lunch, take a piece of fruit and a carton of fruit juice for lunch. Dinner was lovely and typically Austrian with soup, then salad buffet and then main course with choice of three meals and then a desert. On change over days there was a buffet for the main course instead. Dinner included drinks on tap with a choice of white or red wine, beer or soft drinks. You could top up as needed. The package felt more like full board! We had two rooms for three and the sofa bed in one of them was big enough for two. The balconies were great and we had beautiful maintain views. We booked late but the staff accommodated us with rooms opposite each other. If they had been booked earlier and next to each other I believe the balconies could easily open to a-join them. The heated pool was great and often empty if we went down earlier after lunch. There was no separate jacuzzi but a seated area in the pool that you could start up similarly to a jacuzzi and was very relaxing. I would highly recommend this hotel and would love to go back again!

The hosts are so wonderful, you really feel at home. Haus Luis is great value for money and the rooms are just what you need for a ski holiday. Breakfast was so good and the hosts made the trip amazing.

Beautiful accommodation, friendly staff, very good breakfast, we will definitely be back

Everything was wonderful. The staff are very friendly and helpful especially Daniela. The bed was very comfortable and everything was new and modern after a complete renovation. Lovely pool and wellness area. Highly recommend.

Great breakfast, nice pool, but mostly the team/family was super friendly, warm and made you feel very welcome!

Hotel: Generally clean, spacious and well heated with a large bar in the reception area. There is a lounge area with comfortable seating where you can relax and it turns into a family area in the evenings with different activities (disco/bingo/etc etc). This was really comfortable and was never crowded. Rooms: The room we had was an apartment with 2 bedrooms, a bathroom, separate toilet and a private sauna. I think this was one of the larger apartments. It was clean and tidy and child friendly. Staff: The staff were all friendly and helpful. Kids club: This was really excellent. The kids club had professional staff and was like a nursery on site. Each evening around 530pm the staff would all march out of kids club with a line of children to meet Mr Happy the mascot and sing and dance in the reception area which all the kids clearly loved. Kids activities: The hotel is all about kids. There is a large soft play/games area with a slide and climbing wall upstairs (this is separate and additional to the kids club downstairs which is itself large). There is an ice rink outside directly opposite the hotel (30 seconds walk) with an outdoor play area and just next to that there is a ski training area with a flat conveyor belt ski lift. Swimming pool: The pool is great for families. There is a small baby pool and a larger pool. There is a little gated baby area and the pool was generally warm. The area has a family feel/atmosphere and there are floaty things and toys for kids to play with. The floor was a bit slippery. Food: The food was great. I was surprised to see some negative reviews about the choice on offer. We thought the food was excellent in both quality and choice. Each day for breakfast and dinner you get the same family table. There was a variety of choice. It was all good. Lunch and afternoon tea was available and again a good variety of hot food for lunch and cakes for afternoon tea. Skiing: The ski-school (separa

The hospitality from the staff was exceptional, the best we have seen in a very long time. There were so many thoughtful touches from the housekeeping staff that made our stay that much more comfortable. We picked the dinner and breakfast package, which was spot on, and the restaurant had a very friendly atmosphere. We even made some new friends with those that we were sat next to. We would definitely stay here again without hesitation.

This hotel is a great place to stay with family. Hotel has fully furnished apartments with kitchen. Our room was the corner room with a big balcony overlooking mountains on both sides and facing the rising sun. The staff is absolute gem and the restaurant offers exceptional level breakfast with fresh juices and ultimate coffee. The gym, spa and pool area is small but great and cosy if there are a couple of families.

Great location near the slopes, really friendly staff, very clean room with terrace view, good breakfast, convenient storage for skis and boots, silent and clean spa with sauna and Turkish bath. In addition, the atmosphere during New Years period in Westendorf is lovely. I would definitely come back!

Stylish new renovated hotel. It’s comfortable and the restaurant is good. We are leaving Dolomites and heading Munich airport. The location is good as a hub to rest for a night.

Location was great, staff were super friendly and food was excellent- hotel was clean and great facilities

The spa was so nice and relaxing! It was very easy to get to the gondola and they had a nice storage space for our mountain bikes.

We felt like home and had amazing food. Felt like family and really taken care of. They really cared about the quality of our stay, and the food was not only tasty but also really healthy. We would love to go back.

The check in was easy Parking at the door dinner at the restaurant was brilliant

Location, food, hospitality +++

Incredible location, with beautiful views of the mountains. The spa area is in excellent condition, and very tastefully designed, as is the rest of the hotel. The terraces are beautiful, and the food is excellent. 

Very comfortable hotel, nice location, great food and friendly staff. They were very flexible on all our requests. Thanks for that.

Right in the centre of Westendorf but not noisy. Very clean throughout and the room was clean and comfortable. Breakfast was nice, there was free parking and the staff were really friendly and helpful.

Very friendly and flexible staff, rooms are comfortable with nice mountain views. Good for a short stay, but also for some longer time. Breakfast was also good.