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The staff were very friendly and the breakfast was amazing and varied every day.

Kindness and politeness of the staff - very helpful shuttle service is a big plus and very reliable

I like their breakfast. There are varieties to choose from. The staff too are friendly.

Spacious, clean comfortable room. Friendly staff. Good location.

We have stayed in Novotel before in Europe & have found them to be good value but nothing above ordinary. This Novotel in Montreal was exceptional. Very welcoming staff and nicely furnished & decorated reception area. The rooms were spacious, clean & comfortable. The location was perfect as it was close to the P.E Trudeau airport.

Very close to the airport, the free shuttle was easy to find. The hotel is very quiet and amazingly has a garden with shrubs and a lilly pond. A real haven of peace! Comfy beds and good linen, modern bathroom. Breakfast à la carte, good. Friendly and efficient service. Had one dinner, was nice.

Hospitality of the personnel, clean gym and pool, comfy room

The close proximity to Billy Bishop. It was clean and cozy.

If you fly from Montreal, it is an excellent and practical place to stay. The room was very comfortable, and the entrance is newly refurbished....it looks great.

It's a great place to stay close to the airport! The breakfast was excellent (was included into our rate), the room was huge and the beds were comfy. I also appreciate free transfer to and from the airport, I think they run every 30 minutes (saw a schedule on the reception desk) but you need to call the hotel so that they come and get you. At the moment of writing in early 2024, the shuttle pick up is near door 8 on the second floor of YUL (at least it is for international flights, I'm not sure about domestic ones).

Fantastic service, comfortable, and in a great location

Excellent service and a fantastic breakfast! Very comfortable, spatious room.

Professional and helpfully staff. Very clean and modern room, very well equipped.

Everything was great, from the trip to the moment I arrived. Jenny was incredibly friendly and warm, and offered me all sorts of help! The facilities were lovely and my room was clean.

The politeness and the help with anything I needed

Room was great, we had 5 adults, plenty of room for what we needed. Breakfast was also great, the staff was visible at all times and kept everything stocked up.

Everything was spot on. Breakfast hot and fresh, entire hotel clean, room size great. The pool/hot tub and gym areas were also kept neat and clean.

Cleanliness and size of the room. Facilities in the room.

Friendly environment and staff.

Quietest hotel I have stayed in.