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The location was closed to the town, the customer service was excellent and smooth.

Everything was very clean, thank you for providing the requested room🙏

everything needed for a business traveller seeking for job in ch is included.

Friendly staff. Great value for money.

The room was clean, comfortable, has a massive tv. You can buy a latte machiatto at reception for chf 5.5 if you don't have breakfast included. I needed a vase for my 8th of march flowers and the staff lent me one for the duration of our stay, on a rainy day they lent us an umbrella for the day. Really impressed with the customer service there.

Location, staff, breakfast, welcome drink, comfortable bed, spacious room

Very nice hotel. Kids friendly 🙂 Every floor has room for kids to play. Stuff is very helpful and friendly.

The staff was exceptionally nice. The room was unexpectedly spacious and very light with large windows, comfy beds and exceptional quality of materials and furniture. Modern and thoughtful design. We've had a great rest and would happily come again. We were proposed parking for 24h for 20 CHF, which we considered a good deal. It's a hotel by a hospital, so may meet patients walking around. That was unusual, but nothing negative - the hotel name gives you a hint.

This Hotel met all my expectations. Friendly and helpful staff. Great food

Best location in Lausanne ! Historical building, fine restaurants, very useful gum and spa zone with a nice pool and saunas…!

Very friendly staff, comfortabel bed, great shower and good location, close to the station and near the city center

Location and staff are amazing and helpful. Upgrade your junior suite was a very pleasant surprise, thank you. Electric towel dryer helped a lot for an unplanned laundry.

Great hotel, room, mattress, service, location.

It was a very comfortable Hotel to stay in. The restaurant and bar were amazing, the food was tasty and the drinks delicious! Even tho it was a full house at that night we stayed in, you couldnt hear a single thing in your room, it was very quite!

Lovely staff, great room and located close to the city center !

Reception & Accommodation

- the shower - the size of the room - the comfort of the bed - the partnership with the parking at a fixed price of 20CHF - the free transportation card for the day of the stay

We arrived late and someone was waiting for us.

excellent staff, service and cleanliness.

Fantastic location, comfy bed, room has all necessities and staff is extremely friendly