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This is a brand new hotel with full of nice decoration, comfortable furniture. You shouldn’t expect a high luxury but in Lugano area there is no such hotel with this budget

The location vas so good, the bed, the view was fantastik and the personal vas amazing. Next year I will be back to the same place. Thank you!!!!

Great room. Friendly staff and service. Good food with vegan options!

The place is very nice and quiet , And the reception girl ( evening shift) she was very very very nice and helpful and hyper 😃 and funny

Great check-in/check-out and key system, fourniture, restaurant, room space, parking, sound isolation.

Loved having a balcony although the weather was poor and there's scaffolding on one side. Staff were all friendly and spoke good English.

Excellent staff, cleaning, reception, information and comfort. We really recommend this hotel.

Fabulous amenities and facilities. Beautiful property and great food. Great service and fabulous spa

The hotel was very clean throughout our stay. The reception staff were extremely helpful and welcoming. I really appreciated the shuttle bus service provided for hotel guests on arrival and departure, a very nice and convenient touch. We had a massage at the hotel spa, which was absolutely wonderful and very professional. We also had dinner at the hotel restaurant; it was beautifully presented and very tasty. The hotel room was clean, comfortable, and I had an excellent view from my balcony. Overall, the staff were highly professional, courteous, and made us feel well looked after

Excellent location (just a short walk down the hill from the train station), wonderful staff, delicious breakfast! We enjoyed our stay very much! The beds were comfortable, there was plenty of food to chose from during breakfast and we received answers to all the questions we had. The hotel has its own history which we found very interesting to see in all the pictures that were up on the walls.

1. great service 2. great location 3. clean and comfortable 4. restaurant options within the hotel

Everything was perfect , near to city center , easy to park , faboulous nature , good pool …

Very pleasant room. The most wonderful receptionist who was so helpful with explaining buses, and directions. She was a true star. Great location, handy to funicular etc…

Long day driving so needed a stop close to the motorway. Location wise this was perfect. It was late evening and we were able to book their last room and made to feel very welcome.

Very nice and authentic hotel in the middle of the old village, run by a young and very hospitable young couple. Perfect location for a hiking holiday. Better to stay here a whole week if you have the time :)

The interior design in this hotel is exceptional. All of the amenities in your room are really high quality. Very comfortable bedding and the room was spotless. It's located beside the train station which is nice and central. We didn't have any noise disturbance through the night. We had a perfect stay!

This place is fantastic! It's exceptionally clean and welcoming. The staff was incredibly kind—our room was ready early, which was perfect since we arrived feeling unwell. They really went above and beyond, even without us asking. This was our second trip to Lugano, but our first time staying here, and it was by far the best B&B with a smooth checkout.

The staff was brilliant thanks for them

I want give this hotel 7 stars All is nice Also lady blond in reception so helpful with full smile give helps Breakfast great