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Exceptionally clean. Owner was there at check in and was very helpful and friendly. Guests at the hotel get free bus travel into Lugano which we used. Would stay again and recommend to anyone visiting the area👍

Al Ponte is a warm, family-run gem that truly exceeded our expectations. The stunning view is simply unforgettable, but what makes the experience even more special is the kindness and genuine hospitality of the owners. Thank you for creating such a lovely, welcoming atmosphere — we truly felt at home. Looking forward to coming back!

Great room. Friendly staff and service. Good food with vegan options!

Love the architecture, the design, the parking, the commitment to the design and the staff, who are delightful. The rooms are simple and clean. Lucky enough to stay here before and hope to again. I think the pricing is fair for the location.

Flexible and self checkin, private parking, quiet place, clean and spacious room and hotel with restaurant, coffee and water on arriving

alles war super, ich komme bestimmt wieder!

close to the station, close to the center, very clean, great view, everything was great

Beautiful view, delicious breakfast and relaxing pools and spa area!

The staff, the service, the hotel, and the hotel facilities were all amazing. The staff were all very helpful, very professional, and extremely polite. The food was plentiful, and the choices proved hard to resist. The location was perfect and gave us such wonderful views of Lugano. We want to come back soon!!

We had a really great two-night stay at Hotel Federale. The location is excellent, very close to the train station and convenient for exploring Lugano. We also got the Lugano Ticket from the hotel, which allows you to use local public transport and the funicular free of charge. Our room had a slightly unusual shape, as it was located at an angle of the building, but it had everything we needed and was comfortable. The restaurant was wonderful - the food was amazing, and the atmosphere made both breakfast and dinner especially enjoyable. We really appreciated that the chef came out every evening to speak with the guests and personally ask for their feedback. The restaurant staff were fantastic as well, creating such a warm and friendly atmosphere. A very special thank you to Davide Nettuno, who was incredibly helpful and gave us lots of useful information during our stay. We would also like to thank Domenico, who took such great care of us in the restaurant and contributed to our great experience. Overall, a wonderful stay with excellent service, great food, and genuinely welcoming people. We would be very happy to return!

The staff was amazing. Always with a smile, professional, nice and provide excellent service. The rooms were clean and the beds were comfy. The location is very good, minutes walk to the lake and the funicular to the train station is literally out the door.

For 3 star hotel it was well beyond expectations. Mind you we did not have a car so not sure where you would park. I love the entry..yes small..but a food court for an entry was quite cozy. We wereeven upgraded to junior suite on arrival without asking.

Nice room and delicious breakfast! Thank you!

Clean and spacious room with balcony and beautiful view of Lugano lake. Good restaurant provided delicious breakfast and dinners. Friendly and helpful staff! Very nice place!

The property was clean and close to station. Only 2 stops out of Lugano. It provides an excellent breakfast and the restaurant offers a tasty menu, with an extensive wine list.

Very nice and authentic hotel in the middle of the old village, run by a young and very hospitable young couple. Perfect location for a hiking holiday. Better to stay here a whole week if you have the time :)

Impressive attention to detail (room decoration, little gimmicks here and there) and wonderful and friendly service. I will be back as soon as I can!

It was really a nice stay everything was more than perfect

Very modern hotel, own parking, 10-12 min. walk from lake front and mid Lugano. Very good breakfast too, internet good.

Great location, great service, great view