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The delightful staff particularly Alice for her enthusiastic welcome and also for providing us with a very comfortable room and Mandy for her cheerful attention in the dining room! Super comfy kingsize bed!!

Excellent value for money given the quality, with outstanding support and service even during the holiday period. A particularly thoughtful touch was the Christmas sweets left by the staff, accompanied by a lovely welcome card. Stacey was exceptional we briefly triggered the smoke detector with my wife’s hairdryer (these devices are very sensitive), and she arrived within minutes to resolve the issue professionally and calmly. Overall, it was a fantastic stay, and I would definitely return!

It was the perfect location for what we wanted and the Co-op opposite was very useful. Good value for money. It was the easiest check-in and check-out that I have ever experienced! We visited during the heat wave but the rooms were lovely and airy, we could open 2 big windows and the room was lovely and cool.

It was nice and peaceful great for chilling out the room was lovely and the food was great very friendly staff

This was a last minute emergency booking and we really landed on our feet. Lovely welcoming staff. Hedgehog room was a great size for a family of four, warm and clean. Bathroom facilities were spot on, great separate shower, lovely large bath that filled quickly with piping hot water, the bathroom was also spotless. Plenty of water and teabags provided, and biscuits too! The beds were comfy. Lovely quiet stay for the night and we'd love to stay again - recommend!

The staff were fantastic. Location the very best

Easy access..good location..good wifi...very clean

Lovely hotel, staff very accommodating. Returning in January.

Everything - we have already booked to go back

Great 👍 every thing all good

Loved the querky building, and all the sailing club history. Staff were very helpful.

Pretty location next to the River Waveney. Good, comfortable room and excellent bathroom. Good evening dining with riverside outlook. An excellent breakfast was inclusive.

The staff were brilliant, friendly and professional. The room was clean and comfortable. The complimentary biscuits were amazing. I wish they’d had bags of them for sale! The breakfast was also amazing, the best scrambled eggs I’ve ever tasted. The hotel was in an excellent location. A short walk into beautiful Southwold. We would definitely love to stay again.

Lovely room. Very comfortable and beautifully styled.

Highly recommend this lovely motel, very clean, beautifully decorated, very comfortable beds. Came in January but the grounds of the motel look like a wonderful place to sit out on a summer evening and relax. Owner is a lovely chap. Go and visit The Swan you'll not be disappointed 🙂