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Me and my partner booked this very last minute and very late at night as we had some issues with our flight being delayed. We had such a warm welcome and all staff were so kind. Our room was lovely and breakfast was fantastic. When we looked outside in the morning we didn't realise we were in such a pretty area. Staff were so helpful arranging a taxi for us, as we speak very limited Italian and they went out of their way to help us.

Most friendly, helpful, nicest staff ever. It really makes a difference. Thank you for everything

Very good service and fantastic food - we very much enjoyed our stay

I thoroughly enjoyed my time here. The staff were incredibly kind and helpful and I loved my room which was a very nice size and comfortable and clean. There is even a gelateria and cafe attached to the hotel and I had two delicious meals in the restaurant in the evening which were local dishes and first class. Overall, I would really recommend this hotel. It is also in a very nice location, convenient for the shops and getting into the centre, with a lovely view of the river. Excellent value for money!

Everything was great, spacious room with all facilities. Location and breakfast were great! And there is also a good discount for QC terme spa

Amazing hotel! Best hotel breakfast we have EVER eaten. The hotel is super close to QC Terme and also close to everything downtown San Pellegrino. Inside the hotel is also a bakery and we loved all the pastries. Our view from our balcony was amazing and the hotel even rented e-bikes for us to explore the area. 10/10 would stay here again and recommended it to everyone!

Very easy to find, great stop after late arrival for Lake Como. Good value for breakfast. Nice staff.

Nice, clean and spascious room, spa, nice location and view especially from the rooftop spa

Great decor all around and brilliant breakfast. Kids really enjoyed it!

The staff was super friendly. Food was great. House wine is a must.

Good old style lovely hotel, free parking, excellent breakfast. The hotel gave us a voucher for a 10% discount in the Spa Terme which we used, thank You!!

The place is amazing, the staff is extremely helpful, everything is clean, ordered and maintained. We enjoyed our stay to the fullest and we will come back again.

Easy parking. Ate at the hotel restaurant twice for supper. Good service and a nice side salad. They cooked my octopus properly. Made to order coffee at breakfast. Superior continental breakfast with lots of fresh fruit choices. Walking trail that I did not discover in time at least a half mile long in one direction. Nice small pool and hot tub. Quiet while we were there, but it could get noisy at the pool if there's a lot of people. Pleasant family run business with friendly and helpful staff.

Very friendly and helpful staff. Absolutely beautiful view, peaceful and yet near to old town.

Super nice staff, forthcoming, friendly and service minded. Beautiful location.

Amazing location just outside of town walls with a parking in front of it.

The location was exceptional, right in the heart of Bergamo. It is an old building that has been fully renovated and earthquake strengthened. The staff were all friendly and very helpful. We booked a Deluxe Double Room with Balcony, which was spacious, with a great bathroom. The balcony was in a courtyard, but we had a great view from the window. TIP - there is a rear entrance with elevator for your luggage. No need to lug bags up the stairs at the front entrance.