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Location, cleanest & friendly staff

The staff was super helpful we went on a wrong branch of HAOSTAY in kawaguchiko but the staff their drop us off in their hotel private taxi on her own highly recommended

everything, the view of Mt Fuji from the window of the room and from the onsen was amazing

We loved the view, location, and cleanliness! There were a few spiders in the second floor bathroom at times but besides that it was very clean and safe. I liked that there is breakfast available any time. I also liked that the staff could speak English but was able to speak with me in Japanese so I could practice my Japanese speaking. I am glad there was a refrigerator for my things and they didn’t throw away any of my things during the 3 days I was there.

Fantastic location Friendly, polite and helpful reception staff Comfortable room and bed Unexpected nice view from the room, able to view Mt Fuji Value for money

Wonderful stay here plus had mount fuji 🗻 outside our rooms window, Amazing staff so helpful. Great location. Quite area.

A very well located, in a peaceful & close proximity to the lake. Lovely & very helpful staff. Awesome onsen!

Very close to Kawaguchi Station and Bus stop. Free shuttle service.

We had a wonderful view of Mount Fuji from our balcony! It was awesome to wake up to. The room was very spacious for two people. We were able to easily open our two suitcases without stepping over one another. We loved the yukatas that were provided for us. It was fun to dress up and they were very comfortable. You could even wear them around the hotel, including dinner. As for dinner, we opted to dine in at the hotel on both nights we were there, and the food was delicious and beautifully presented. Don't forget to make reservations. We ordered the grilled beef and tempura. Definitely get the Mount Fuji float drink! The food service was impeccable, as well as the front desk staff. Always so polite and helpful! There's a shuttle bus from the hotel to the nearby station and vice versa - a really short jaunt. Very convenient service! There was also laundry service that we used. Be prepared to have coins with you. We brought our own laundry sheets, but you could also purchase detergent on the premise. On the premise, you'll also find vending machines and a charming souvenir shop. Around the hotel, there are restaurants, jogging paths, and nature trails that you can explore. There's even a nearby supermarket and shopping center with a great view of Mount Fuji! Overall, we had an excellent 2-night stay and would whole heartedly recommend Hotel Regina Kawaguchiko!

Gorgeous Mt. Fuji view, great onsen, great location

View at the morning is absolutely beautiful

Room with a great view of Mt Fuji. Friendly and very helpful staff. Woykd definitely staff here again.

Amazing location! If the weather allows it, you have a perfect view of Mt. Fuji-san! The staff were amazing, really helpful and even assisted us with ordering food from outside, as we arrived quite late. Also the room had an amazing balcony view of the lake & mountains. The private open air bath was also really great!

Free shuttle bus for the nearby area, bus stop for Tokyo and Mishima right next to the hotel. Large spa for guests included. Breakfast was perfect with a magnificent view on the Mt. Fuji. Reception clarks were very helpful.

Very clean and staff were very polite and kind. Access to property was excellent and not far from the station. Staff were very informative and allowed earlier check in.

Great rooms and excellent service.

I really cannot stress how exceptional this stay was. Our best stay in Japan so far. Location is about 10-min walk to Kawaguchiko station. Room is so clean and spacious, could definitely fit 4 comfortably although we are only 2, comes with a huge bathroom with vanity (which is rare in japan) and a medicinal stone bath too. We could even see mount Fuji from the garden. The property also has its own mt. Fuji viewing point which is perfect for pictures. Would love to come back again and stay here, with a group of 4 it would be even better value for money.

The japanese style all over the building, the silence, the hot spring water.

Scenery from the room , elegant design of the hotel and kitchenware facilities

beds and room were nice and spacious. balcony offered a decent view to mt Fuji.

The room, the Onsen and the breakfast

Perfect location to see the beautiful majestic Mt Fuji