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Super enjoyable stay with good location. Can easily access to restaurants and the slope with a car.

shuttle and breakfast as well as the location

It was incredibly relaxing. We thought it was going to be the location that was the highlight as we could see the house from the slopes. However, it was the warm feel of the place created by the staff.

Very friendly staff and nice modern facilities with good atmosphere, I didn't manage to try the complimentary dinner but the complimentary breakfast was good with many options, especially drink wise.

Staff are very friendly and helpful. The hotel was super comfortable and stylish with everything you need.

Breakfast in a nice place, very clean, very nice staff, good food

Amazing service. Great location near the ace gondola lifts. Ski straight to your room is possible. Great rooms. Wish we could have stayed longer.

Beautiful place to stay, nice private onsen, very kind staff.

Food very good , room very beautiful

We love the ski in and ski out feature of this hotel, we love the ability to be able to cook and wash if required but have full hotel services as well.

Ski in ski out experience is amazing as I can ski and leave whenever I feel like it, not to mention the ski lift service and gondola experience is phenomenal and I get to experience breath taking views and have an amazing time skiing. The breakfast was great but I wish there had been more vegan or fish based selection for Muslims or for those who can't eat meat.

We had a wonderful stay here, the cleanliness, comfort, hospitality was superb. Rooms are not that spacious but so comfy and enough space for us travelling with 3 luggage including one XL luggage. Toilets are clean and heated (the best during winter) and with a bathtub. Breakfast spread was also amazing and delicious. It was very convenient for us to go about skiing and storing our equipment since they provide storage lockers that are conveniently located for ease to skiers/snowboarders so we don't have to walk far. There is also a lot of parking space since we rented a car. Staff was very friendly and accommodating. Lastly, imagine all these comes with a view- from rooms, to hallways, to breakfast lounge, all overlooking the mountains.

Customer service was fantastic. We needed to book a taxi for early in the morning but wasn't able to get the taxi app to work, the gentleman at the front desk called several companies until he could find a driver for us. So very thankful for that as if we couldn't get a driver to the train station, we would've missed our flight back yo tokyo. Private onsen was amazing, so relaxing.

Location was fantastic. Ski in ski out was great!

The location: a 2min walk to Annupuri gondola and a few restaurants (much much nicer than eating on the slope if you get down before 1pm, the unspoken kitchen close time for most places) The food: Thom(a soft-spoken architect/owner) enjoys cooking for himself and others. During my 3 nights there every day I woke up to a warm sumptuous scrambled egg plate + fruits + yoghurt. The vibe: it truly felt like a home stay! Thom and his family(including Runa the house dog) live/work from the same building most of the time. I would be introduced to Thom’s friends who visited on the day. The common space is always sunny, warm and spacious, making it easy to join/exit/rejoin these morning/afternoon tea sessions. I was lucky to overlap with his skiing day, so he took me to the mountaintop too! The infrastructure: my room was a > 30sqm en-suite which is rare in these “pension” buildings —— almost all other hotels I checked near the gondola had shared bathrooms. The high water pressure + hot temperature in the shower booth are worth a mention too! Internet. On fast.com my wifi said 72Mbps which is more than enough for Zoom meetings. Can be spotty depending on where you sit inside the bedroom though —— ask where the WiFi is in case this was a dealbreaker. That being said the common space was always stable and FAST.

Location was fantastic. Close to main village, 5 min walk. The onsen was great. Comfortable bedrooms and spacious shared lounge spaces.

Close to family run and staff amazing

Hotel manager was incredibly welcoming and reception staff were always available to help. Great location with free pick-up from the welcome center.

Atsush the manager was incredible

Great apartment on a perfect location. Short walk to the Family Ace lift and in the midst of the food trucks and restaurant. Great value for money.