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tasty breakfast, kind staff, clean room

One of the loveliest places we have been so far. The hosts, Lety and Carlos, are incredibly welcoming and extremely kind. We went with our 1,5 year old daughter who had the best time. The hotel has two dogs who are extremely peaceful and super cute, and our daughter loved caressing them. The hotel has only six rooms, which is great as it is super quiet. The pool is amazing, and the hotel extremely quiet and peaceful, where you get personalized attention like nowhere else. Another guest had a flat tire, and the host Carlos went about to help as much as possible to solve the situation and drive the car to a tyre shop. The hosts also offered to make special food for our daughter, such as eggs, yogurt, pasta etc. Lastly, the beds are absolutely incredible. A perfect place to rest and relax!

This property is very convenient for anyone going to the hospital. Breakfast was good and appreciated.

Staff is really nice, great hotel!

Perfect location, excellent service!

Great place, great location, great staff it has the 3 G's

The staff was incredibly nice, Front desk (Ursula) helped us to get everything we needed. The hotel is wonderful and the location for working travel is top nodge.

Very good facilities- the pool and gym were great. Super kind and professional staff. Takes about 10 mins to get into the city center. Overall the hotel is very good.

The exceptional customer service! I truly appreciate the accommodation provided, related to a health issue. Carlos P, from guest services, was very responsive, kind, and professional!

Good breakfast, free parking, location

Hacienda Xcanatun is a stunning hotel with incredible rooms surrounded by lush and tropical greenery. The expansive pool and spacious relaxation areas offer perfect tranquility for unwinding. Impeccable cleanliness and unbelievably friendly staff ensure an unforgettable stay.

Spacious, good AC, parking, the staff is friendly and helpful

the location good , clean , breakfast very nice

Location, and the complimentary coffee and pastries.

The breakfast was excellent. Lots of options! The fruit was fresh and delicious. The staff were all very accommodating and friendly. The rooms were comfortable. We enjoyed the layout of the room, a good use of space.

The pool was great, and the hotel in general is very friendly

Close to the Maya museum which was good to me. Walking to Chedraui mall too. Excellent room conditions and facilities.

During my stay for 3 nights all good

Coffee is very good from the region Veracruz. Note there is a Starbucks just 4 blocks away if your looking for more ! Typical Mexican breakfast chiliquilles and scrambled eggs with pieces of ham and topped with green salsa & crema de leche. Pineapple juice to drink