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Everything was just even better than what i expected. The staff was super nice, the room was incredible, the pool was even bigger than i thought.

Good quiet location in North Merida

The breakfast was excellent. Lots of options! The fruit was fresh and delicious. The staff were all very accommodating and friendly. The rooms were comfortable. We enjoyed the layout of the room, a good use of space.

The pool was great, and the hotel in general is very friendly

Spacious, good AC, parking, the staff is friendly and helpful

Close to the Maya museum which was good to me. Walking to Chedraui mall too. Excellent room conditions and facilities.

Good breakfast, free parking, location

Peace and Enjoying We spent two nights in this special place, which is more than a hotel. You come into the large areal and the view of the buildings, gardens, pathways is breathtaking. The peacocks which are wondering around make it complete. The room we had was a double room, and it had all you need, large shower etc., coffee machine. The buildings are renovated in a very tasteful way, mostly brown and golden colors. The restaurant is great, you sit on the terrace with the view onto the garden, the food was excellent, so was the wine. Breakfast was equally great. There is a wonderful pool behind the restaurant, outside tables and deckchairs. The staff are very professional and friendly. Very Sorry we had to leave.

The exceptional customer service! I truly appreciate the accommodation provided, related to a health issue. Carlos P, from guest services, was very responsive, kind, and professional!

Hacienda Xcanatun is a stunning hotel with incredible rooms surrounded by lush and tropical greenery. The expansive pool and spacious relaxation areas offer perfect tranquility for unwinding. Impeccable cleanliness and unbelievably friendly staff ensure an unforgettable stay.

Very good facilities- the pool and gym were great. Super kind and professional staff. Takes about 10 mins to get into the city center. Overall the hotel is very good.

Great location with parking and near to city centre Staff were exceptionally friendly Great customer service Great value

During my stay for 3 nights all good

Location, and the complimentary coffee and pastries.

The apartment is located in a small, beautiful hotel in a protected, fenced area. Everything here absolutely charmed us and we felt like we were in a little heaven. A beautiful landscaped garden with a clean swimming pool, sun loungers by the pool, tables for sitting outside, a billiards room, a reception room with a piano, a library, a dining room equipped with beautiful Mexican ceramics and everything you need to prepare food. A good breakfast is served by a very friendly hostess. Our room was very clean, with a big comfortable bed, with a big beautiful bathroom. The room includes a utility with a microwave oven, a refrigerator, a safe and a storage room. The room is on the ground floor and has an exit directly to the pool. Everything in the hotel is excellent, carefully furnished with a great deal of good style.

the location good , clean , breakfast very nice

Front Desk and Housekeeping were super helpful and professional

The location is excellent, especially for people going to the hospital, which is right across the street. Breakfast downstairs opens earlier than other restaurants.

Excellent clean hotel and spacious.