Search hotels in Ząb

First I would like to thank the kindest staff for their generosity, the place is overwhelming and great we have a great view really we have enjoyed it.

The host was very kind and friendly, and the property was clean and well-prepared.

Room, staff, location, spa area

Charming old hotel with excellent restaurant.

I couldn’t be happier with my stay at Stefanova’s lovely family business. I can’t speak highly enough of the rooms, staff, location and food. The hotel is genuinely beautiful inside and out, light and modern and everything has been thought through in detail, down to the beautiful flowers on the breakfast tables. The team works tirelessly and it really shows. The breakfast and lunchbox were exceptional. The location is fantastic for hiking and being close to the train and bus station makes getting around very easy. At the same time, the hotel feels like a peaceful oasis away from the shops and restaurants. The spa was also fantastic - clean, rather extensive, easy to access and exactly what you need after a long day outside. I also want to give a special mention to the staff. When there was an issue with my room upon arrival, the young woman at reception immediately understood the problem and handled it with such kindness and professionalism. She resolved everything quickly and on par with international standards and made the rest of my five-night stay delightful. I was genuinely sad to hear that some previous guests had been unkind to the staff, particularly given the language barrier. I also really enjoyed the privacy of the room. Not having housekeeping coming around in the morning made the whole experience feel more private and relaxed. One thing I particularly noticed during my stay was how demanding some guests could be towards the staff, especially the lady working at breakfast. At times I found the way she was spoken to quite uncomfortable to watch. Of course, as paying guests we should expect good service, but basic respect should go both ways, particularly when there is a language barrier. The kindness and patience of the staff deserve to be recognised. Keep up the lovely work!

The location was fantastic and so close to everything you could need reception staff were so friendly and helpful and the concierge was so lovely, the room was spacious and bright with a beautiful view of the mountains the swimming pool is small but so nice and the water was warm , we will definitely be staying here again

Amazing place with breathtaking mountain views, peace and nature. The rooms are neat, cozy, clean, with all amenities. The staff is very helpful, kind and always ready to help. Breakfast and dinner were delicious, varied and filling. I also really liked the SPA area, 3 saunas, swimming pool and jacuzzi - a great place to relax after a day in the mountains. I recommend this place to everyone looking for a vacation in the mountains!

Very comfortable rooms and wonderful breakfast. The staff was very kind and helpful I can only recommend this hotel in Zakopane.

Spa, restaurant and breakfast in the morning with great selection of jams, local cheeses and diverse juice flavors. Moreover, Maria the receptionist was fabulous.

Location was excellent. Rooms were clean. Balcony had a nice view. Breakfast was also a positive surprise.

The truth is, the most beautiful things you'll find in this place are two: the kindness of the staff there… and the beautiful view overlooking the mountains.

Its a great location, the restaurant and breakfast food that we had was delicious, especially when for included breakfast we could order hot food as-well! The staff was great and gave us all the information that we needed. The coziness of this hotel is 10/10.

Very nice hotel, delicious breakfast and wellness.

Beautiful place, a lot activity around.Restaurant food was great, recommend 100%.

My family stayed at this hotel, there where the staff's warm hospitality and efficient service, also tasty breakfast and parking spot. With its prime location close to key attractions (about 15 min walk) and convenient transportation, I highly recommend this hotel and look forward to returning soon!

Everything was great - room, breakfast, wellness area ... kind of expected level from a 5* hotel.

The location is a dream, bang in the center of krupowski street and close to good parks and public transport. The appearance will seem a bit dodgy but it’s great value for money.

Great location, very friendly and accommodating staff. Fantastic breakfast.

Everything! Room was very comfortable and clean, all staff was very nice and helpful. The hotel is just next to main touristic street in Zakopane, close to restaurants and shops, but at the end of a quiet street so at the same time it’s very peaceful. The bus stop to go to the entrance of the National Park of Tatra is in less than 5 min walking distance, train station is 15min. In general, with a small child, it was so easy to move around everywhere, even with public transport. The breakfast was great and I would come back even if it was just for that ;) Amazing hotel, worth recommending and we will definitely come back.

Absolutely perfect! We asked for late check out, all good, we got pool access, and then ski ticket discount too! There’s a shuttle to town and to the train/bus station too . Perfect!

Very nice cosy clean room, friendly staff.

The staff was extremely accommodating at the best staff I have ever encountered in any hotel! Would definitely recommend and re stay just because of the lady at the front desk so helped us in anything we needed and always had a great attitude.

We liked everything. Breakfast was delicious and SPA zone after hiking perfect.