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I was very impressed with this gem of a hotel! The hotel is in a great location, I can see the ruins from my balcony! Parking was super easy, the reception was very friendly and efficient. Unfortunately I don't know french or Arabic but they managed to find someone to help us in English. We checked in around noon, didn't expect to be able to get into that early (but we did), we really we're just hoping to grab some lunch. Well, it would seem they don't normally offer lunch, but instead of saying no- they whipped up a delicious and hearty portioned salad, chicken with fries and fruit for dessert. Our room was spacious and extremely clean. I was surprised by the large tub and took a glorious bath after wondering around the ruins. The dinner buffet was absolutely delicious! They had all sorts of fresh salads, plenty of hot options, and several cakes / fruit. Breakfast had croissants, bread, jams, porridge (?), Coffee/ tea olives harissa etc. The manager clearly works hard, and remembered us even though they had a largish group in house. I really don't understand why this hotel gets so many low reviews. Sure there were people smoking in the lobby, but the rooms were smoke free. The value and service was unbeatable. My only regret was not having time to use that beautiful pool.