Booking.com B.V. (the company behind Booking.com™) is registered and based in Amsterdam, the Netherlands ("Booking.com", "we", "us" or "our"), from where it renders an online accommodation reservation service (the "Service") on its website (the "Website"), and is supported internationally by its local group companies (the "support companies"). The support companies provide only internal support to Booking.com B.V. The support companies do not render the Service and do not own, operate or manage the Website or any other website.
For all questions about Booking.com, the Service (i.e. the online accommodation reservation service) and the Website or if you wish to send or serve any documents, correspondence, notices or other communications in respect of Booking.com, the Service, the Website, or for press enquiries, please contact Booking.com B.V. directly.
Booking.com B.V. does not accept or assume any domicile at any place, location or office in the world (also not at the office of its support companies), other than its registered office in Amsterdam. The support companies do not operate and are not authorized to act as any form of process or service agent of Booking.com B.V. No reservation can be made in or through the support companies.
In accordance with Booking.com’s obligations under the EU’s Digital Services Act, we estimate that the average monthly recipients* of the Booking.com service in the European Union from 1 August 2022 up to and including 31 January 2023, is well above 45 million.
This is only an estimate and is based on the data available to Booking.com at this time, and the limited guidance in the Digital Services Act ('DSA'). This estimate is required to be published under the DSA and should not be used for any other purpose. The methodologies used to estimate average monthly recipients as defined in the DSA require significant judgement and design inputs, are subject to data and other limitations, and inherently are subject to statistical variances and uncertainties. This estimate may be revised upwards or downwards as Booking.com refines its approach and in response to the publication of methodology by the European Commission. As required by the DSA, we expect to publish a new estimate later in 2023.
Please refer to the Booking Holdings Inc. Investor Relations website for metrics we consider relevant to Booking.com’s business.
* ‘recipient of service’ is defined under the DSA to mean 'any natural or legal person who uses an intermediary service, in particular for the purposes of seeking information and making it accessible'. This requires counting users to whom information was displayed by the Booking.com service, even if that user did not make a transaction.