About this property

Located in the center of Al Ain, Four Points by Sheraton Al Ain is in direct conjunction with Hili Mall. The three-story mall features about 120 retail outlets. The property also offers an outdoor pool, a fitness center and a tennis court. All units include a flat-screen TV and modern interiors. The suites include a living area. Featuring a shower, private bathrooms also come with a hairdryer and free toiletries. A choice of three food and beverage venues as well as 24 hours in room dining for additional room comfort to satisfy all tastes and moods. A daily breakfast is served at the restaurant or in the room. Room service is available 24 hours. The conference area features 7 flexible meeting rooms, all fully equipped with the latest audio-visual equipment and expressing a friendly and modern atmosphere. Guests can keep fit and unwind at Zeus with leisure, sports and health state-of-the-art facilities. A tennis court, outdoor swimming pool and kids' playground are there to keep everyone entertained. Hili District is a 5-minute drive, and Al Ain Airport is 9.9 mi away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Points by Sheraton
Hotel chain/brand
Four Points by Sheraton

Property highlights

    • Top Location: Highly rated by recent guests (8.8)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet, Breakfast to go

    • Free parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Mohannad
    Saudi Arabia Saudi Arabia
    Location near to Oman boarder make it perfect choose
  • Mohammed
    United Arab Emirates United Arab Emirates
    the room became cleaner than it used to be, especially after ownership changed.
  • Valento
    United Arab Emirates United Arab Emirates
    Had a comfortable time. Just beside the mall so that’s a big plus. Pool staff (didn’t get his name but he was from Sri Lanka) was amazing.
  • Ravi
    United Arab Emirates United Arab Emirates
    We are satisfied with the staff, hospitality, food, early check-in and Late checkout, all the gym facilities, Are working fine and trained staff fir suggested.
  • Janina
    United Arab Emirates United Arab Emirates
    Thanks to the manager on that day. Was very helpful on our check in needs.
  • Monica
    United Arab Emirates United Arab Emirates
    We really enjoyed our stay at Four Points by Sheraton Al Ain. The room was spacious, very clean, and had everything we needed for a comfortable stay. Breakfast was tasty and had plenty of choices to start the day right. The hotel’s location is...
  • Obare
    United Arab Emirates United Arab Emirates
    Friendliness of the staff concierge Chinto and the reception team thank you
  • Aljanabi
    United Arab Emirates United Arab Emirates
    Only problem do you have when you call room service it take time to answer or if you want to book don’t answer you very fast plus didn’t tell you about the pool you have loud crowd they should tell us so should have a better option to choose
  • Camilo
    Colombia Colombia
    Very clean and ample rooms. The facilities were excellent and very convenient. Restaurante options were limited but it was next to the mall.
  • Arcmark
    United Arab Emirates United Arab Emirates
    The staff at the front desk, housekeeping, and room service were all excellent. The bed was comfortable, and the room was clean. The bathroom was spacious, and there was plenty of parking space. Additionally, the hotel offers quick access to a...

Hotel area info

Restaurants

3 Restaurants On Site
  • Elements
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Hili Majlis Lobby Lounge
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Family-friendly
    • Dietary options
      Halal • Vegan • Gluten-free
  • Sundeck Pool Cafe
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

House rules

Four Points by Sheraton Al Ain takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AED 200 is required on arrival. That's about $54. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 6 years
Crib upon request
Free
12+ years
Extra bed upon request
AED 150 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Please inform Four Points by Sheraton Al Ain of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AED 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Four Points by Sheraton Al Ain